Fenix West Reviews

We had a very pleasant stay in Felix West. I had to specially give compliment to the hotel staff and service team. They are very helpful, friendly, patient and professional. Their service and attitude impressed us a lot and that would be the reason for staying at this hotel upon our next visit to Furano. We were a group of 6 and staying at 3-bedroom suite was incredibly nice and comfortable. We had certain privacy by having 3 rooms in the suite and we could also gather in the dining area. Kitchen is fully equipped. Rooms are tidy and neat with amenities. Beds are very comfy and the whole environment was very quiet, so we slept very well. There is also a cafe downstairs. We travelled by car, so quite easy to get to the hotel and there is hotel carpark. If no car, reaching the hotel would be a bit challenging. Overall, we loved and enjoyed a lot our stay in the hotel.

We had a fantastic stay at Fenix West in Furano. The staff could not have been more helpful with local information and restaurant reservations, as well as running us to local restaurants. All the staff were great, but special shout out to Jess, Katie and Felicitas. We had a 2 bedroom apartment and it was fantastically kitted out with everything we could need. The bathroom was great - shower nice and powerful, and the heating/aircon worked well. Also the hotel was really well located in relation the ski slopes - a 1 min walk away. Some great restaurants and food trucks within walking distance also. We'd definitely go back!