To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.3
Cleanliness4.7
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All reviews(186)
Positive reviews(178)
Reviews with photos/video(33)
Relaxing hot springs(40)
Classy environment(17)
Large rooms(13)
Friendly front desk staff(12)
Delicious breakfast(11)
Perfect for kids(9)
Many amenities(6)
Average sound insulation(5)
Negative reviews(8)
Guest User
Family Room
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Spacious room, clean. The hot spring tub is a plus. Just be careful that the hot spring water can be slippery. The breakfast can be improved.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Kumar06
Queen Room
Stayed in Jan 2024
Business travelers
21 review
1.5/5
Posted on Jan 8, 2024
Hotel is not good. Noisy and having pungent odour. Planned to stay for two days but stayed one day.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Apartment Double Room
Stayed in Oct 2024
Solo travelers
2 review
1.1/5
Posted on Oct 10, 2024
First, I made a reservation at a hotel, but they took me to a folk building on an apartment building 30 meters away. Second, the hot spring and the hotel were not on the same floor. They followed the street. Third, I needed to buy a 160 swimsuit to soak in the hot spring. Fourth, I needed to buy a 160 swimsuit. The deposit of 200 is refundable instantly in other places where I live, but the refund here is very slow!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, first of all, you have booked a double bed room in the apartment. The smart hot spring room and the apartment room can be distinguished from the text and price. Second, the apartment and the smart hot spring room cannot be together, otherwise why are they separated? Moreover, the location of the apartment and the hot spring rooms are less than 20 meters away from the road. Third, if your room includes a hot spring, of course you must wear a swimsuit to bathe in the hot spring, because men and women bathe together, not bathing. The price of swimsuits also ranges from high to low. It depends on your choice. You can also bring your own. It is not compulsory. The fourth deposit will be refunded immediately after you check out. You need to check it in time.
Guest User
Deluxe Double Apartment Room
Stayed in Oct 2024
Family
2 review
2.0/5
Posted on Oct 4, 2024
The quality of the staff is very poor. When booking, you must clearly check whether it is a hotel or an apartment. You spent money on the hotel and stayed in an apartment room. The apartment environment is very poor and the facilities are simple. The hot spring water and children's entertainment area are okay. I have never made any comments on Ctrip. This is my first comment. There were many customer complaints that day! There are also customers who call the police...
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for your feedback on this hotel. Our smart hot spring rooms and apartment rooms are clearly written on the reservation. You probably didn't read the name of the reserved room carefully and the alarm is between the guests. We are not sure about the specifics of the matter. Finally, we will strengthen the training of employees to prevent this kind of thing from happening again. Thank you for your valuable opinions.
Anonymous User
Family Apartment Suite
Stayed in Oct 2024
Travel with friends
2 review
1.0/5
Posted on Oct 2, 2024
There is no water in the shower room, and there is no place to put toiletries. Are you asking me to carry shampoo, conditioner, and shower gel while taking a shower? ! The sound insulation is very poor. It feels like there is air leakage when the windows are closed. Only the TV is very good. The most important thing is that the front desk is very arrogant and has a bad attitude! ! !
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for your feedback on this hotel. First of all, the apartment has a separate place for toiletries, unlike the bathhouse where they are next to the shower shelf. Then, there is a dedicated person in charge of the apartment to check whether the pre-arrival room will be there every day. There is a problem of air leakage. Finally, we will strengthen the training of employees to prevent this kind of thing from happening again. Thank you for your valuable opinions.
Jisuのwoniu
Queen Room
Stayed in Nov 2023
Business travelers
53 review
5.0/5
Outstanding
Posted on Dec 1, 2023
The hotel's location has complete transportation and dining facilities, the rooms are clean and hygienic, the intelligent control system is easy to operate, and the hotel's hot springs are free! Recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Queen Room
Stayed in Sep 2023
Family
6 review
5.0/5
Outstanding
Posted on Oct 3, 2023
four days
The front desk manager is very considerate and sincere in his service. I give you a thumbs up.
The room was very clean
Thank you very much Jiujun for the reception
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review of our hotel. We will continue to work hard to live up to your positive review. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Agangeyo
Queen Room
Stayed in Sep 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 14, 2023
The room is very large, the hotel is in a very convenient location, but it's quiet inside. The important thing is that there is a hot spring in the room! There is also an open-air hot spring in the hotel for free. Not bad
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Standard Room
Stayed in Dec 2023
Other
1 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Stayed for one night and had a deep experience. I had a good time and lived comfortably, especially the service attitude, which made me feel warm! Great people, hope it gets better and better!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Beijingzhangsanfeng
Standard Room
Stayed in Nov 2023
Other
8 review
2.5/5
Posted on Nov 15, 2023
The management and leadership skills are too poor. Only 2 bottles of water are served in the room. No parking space is provided. (Leader's instructions) The staff service is too good. I will not stay here again next time. The experience is not good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Room
Stayed in Oct 2023
Family
7 review
4.7/5
Amazing
Posted on Nov 12, 2023
You get free tickets when you stay in the hotel. The hotel's service is very good, the facilities are good, and there are many charges. Spend rationally. Breakfast was very ordinary and mediocre. The hot spring water is good, but the bathing service needs to be improved. The swimming pool is not allowed to bring swimming rings, so children cannot experience it. The euphemistic name is because some parents are not careful with their children and it is dangerous. Parking is difficult, there are no fixed parking spaces in the hotel, so you have to grab one.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Family Room
Stayed in Oct 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 2, 2023
Very unique hotel, very good! High cost performance, real hot springs rather than artificially heated fake hot springs. According to the taxi driver, it is the best hot spring in the area. The room is clean, tidy and comfortable, and the reception at the front desk is warm and attentive. I will choose this hotel again if I have the chance.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive review of our hotel. We will continue to work hard to live up to your positive review. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Family Room
Stayed in Oct 2023
Family
5 review
5.0/5
Outstanding
Posted on Oct 7, 2023
It felt good to stay for one night, so I stayed for another day. The room is spacious and clean, especially the hot spring is great. The girl at the front desk is beautiful and enthusiastic, and the breakfast is rich and hygienic. I will go here next time I go to Fuxin.
Original TextTranslated by Google
Response from Property: Thank you, beautiful sister. Thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
XYD-LX
Family Room
Stayed in Aug 2023
Family
35 review
5.0/5
Outstanding
Posted on Sep 2, 2023
The overall feeling is very good. I stayed in a family room on the 4th floor. The price is beautiful and the surrounding facilities are complete. I need to pay attention to the fact that breakfast ends at 9 o'clock. The only flaw is that the linen mattress is not very comfortable.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Zhubunianjiu
Family Room
Stayed in Jun 2023
Family
47 review
5.0/5
Outstanding
Posted on Jun 30, 2023
The newly opened hotel has a very good location. The interior environment is very good. The decoration is very particular. The room is large and the bedding is very comfortable. The reception staff is very enthusiastic and the air conditioning is also great. I highly recommend staying here.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!