TIANA HOTEL

TIANA HOTEL Reviews

TIANA HOTEL

No.177 Jingang Road, Cangshan District, Fuzhou, Fujian, 350008, ChinaView Hotel Details
TIANA HOTEL
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TIANA HOTEL Guest Reviews

4.4/5
1458 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(1458)
Positive reviews(1394)
Reviews with photos/video(333)
Delicious breakfast(88)
Friendly front desk staff(80)
Convenient parking(69)
Near shopping area(63)
Convenient for shopping(56)
Awesome gym(26)
Perfect for business trips(14)
Stayed multiple times(12)
Negative reviews(64)
JJSunfun
Light Luxury Smart Deluxe Twin Room
Stayed in Sep 2023
Family
39 review
5.0/5
Outstanding
Posted on Oct 4, 2023
Top notch hotel. Good value. The beds and room were comfortable.
Guest User
Light Luxury Smart Deluxe Double Bed Room
Stayed in Apr 2024
Other
1 review
1.0/5
Posted on Apr 21, 2024
Very bad, I could hear the music next door clearly at 1 a.m., the hotel is located on the roadside and the cars are very noisy, there are no soundproof windows, I woke up four or five times in the middle of the night, don't believe the good reviews in front, there are gifts for people to give good reviews at the elevator door of the hotel. The pictures of breakfast in the good reviews are also fake, there is nothing to eat at the buffet breakfast, check-in requires a deposit of 300, check-out room card to the male customer service at the front desk. He didn't count the room cards clearly and blamed the guests, didn't return the deposit, went to find it again and counted it clearly. The speech is yin and yang. I woke up in the morning and found bugs on the sheets, which was disgusting. I asked the front desk customer service that it was normal 😅 The most speechless hotel I have ever stayed in in my life, speaking objectively, the equipment is quite complete, the sound insulation effect, restaurant, and front desk service are terrible, this is the first time that the evaluation is so real, it really affects the mood.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Anonymous User
Light Luxury Smart Deluxe Double Bed Room
Stayed in Mar 2024
Solo travelers
1 review
3.2/5
Posted on Mar 17, 2024
I can only say that the 4-diamond room is full of water, noise, noise. I was pleasantly surprised and satisfied when I first entered the room, but the result was terrible. The sound insulation was a mess. The noise outside the window was noisy, the sound of the corridor also came into my ears, and the sound of water flowing upstairs in the early morning reminded me of it.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments! Thank you for your comments. During your stay, the hotel was fully booked and there were many tourists. Please forgive us! We will strengthen the improvement of the hotel's hardware and software facilities and service quality. Tianen International Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and clean environment. I hope you will have a brand new experience next time you visit! I look forward to your visit again!
Denggaowangyuanyiouyang
Light Luxury Smart Deluxe Double Bed Room
Stayed in Mar 2024
Business travelers
279 review
4.0/5
Very Good
Posted on Mar 9, 2024
Parking at the door is very convenient, and there are many choices for dining downstairs. The room is clean and sanitary, with complete facilities, and the breakfast is good and rich. The price is reasonable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Tian En International Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Guest User
Light Luxury Smart Deluxe Double Bed Room
Stayed in Feb 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The location is good, the environment is quiet, and the Minjiang River is very close.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Tian En International Hotel. We will definitely do every detail carefully. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. The hotel is located next to Fuzhou Jingang Park, adjacent to Wanda Shopping Plaza, Wanda International Cinema and Love Sea Shopping Center. It has a superior geographical location and convenient transportation. It is about 8 minutes' drive from the Straits Olympic Sports Center and about 60 minutes' drive from Fuzhou Changle Airport. The hotel has complete supporting facilities, high-quality guest rooms with stylish and modern decoration, as well as luxurious chess and card rooms, buffet restaurants, self-service laundry rooms, and free gyms. Tian En International Hotel is committed to providing guests with high-quality accommodation, food, and leisure experiences, so that your body and mind can be perfectly relieved.
Tianxinbaoer
Smart Cinema Double Bed Room
Stayed in Jan 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Feb 1, 2024
1⃣️The room is OK, with a big screen for watching movies, because I bought the movie room, and the front desk guy was very nice; 2⃣️The toilet left a bad impression on me, there was no dry and wet separation, the shower and toilet were together, it was not convenient to take a shower; it would be better if a conditioner was added. 3⃣️There is also automatic water in the room, which is very good; then why is there no free mineral water. 4⃣️I want to say that the switch in the room is not very sensitive. I pressed it for a long time and it didn't respond. I pressed it again and it still didn't respond. Fortunately, there was a Xiaodu in the room, and I asked Xiaodu to turn off the lights. 5⃣️The sound insulation is not very good. The first time, I woke up with the sound of renovation outside, and the second time, the waiter knocked on the door and asked if I wanted to clean and woke me up again.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Lilixia
Light Luxury Smart Deluxe Twin Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Very good experience, I didn't expect to book such a good hotel at this price. I will stay here again if I have the chance. The room is stylish and comfortable, the smart Xiaodu is responsive, the breakfast is healthy and delicious, the pictures are average, the interior is very good
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Tian En International Hotel. We will definitely do every detail carefully. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. The hotel is located next to Fuzhou Jingang Park, adjacent to Wanda Shopping Plaza, Wanda International Cinema and Love Sea Shopping Center. It has a superior geographical location and convenient transportation. It is about 8 minutes' drive from the Straits Olympic Sports Center and about 60 minutes' drive from Fuzhou Changle Airport. The hotel has complete supporting facilities, high-quality guest rooms with stylish and modern decoration, as well as luxurious chess and card rooms, buffet restaurants, self-service laundry rooms, and free gyms. Tian En International Hotel is committed to providing guests with high-quality accommodation, food, and leisure experiences, so that your body and mind can be perfectly relieved.
Guest User
Light Luxury Smart Deluxe Twin Room
Stayed in Dec 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Very good environment, smart whole house, good location, good service attitude, I will choose this place next time I stay, but there are dogs barking downstairs from time to time during the day
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tian En International Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Tian En International Hotel looks forward to your visit again!
Guest User
Light Luxury Smart Deluxe Twin Room
Stayed in Dec 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The environment is elegant and the service is good. There is also free parking and the breakfast is delicious. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Tianen International Hotel. The hotel is located in Jingang Park (natural oxygen bar) on Pushang Avenue, facing the lake and close to the water. The hotel overlooks the panoramic view of Jingang Park and is close to Youxizhou Bridge. The geographical location is unique and the transportation is convenient. Metro Line 5 (Pu Shang Avenue Station) is just outside the door. It is surrounded by multifunctional urban commercial bodies such as Cangshan Wanda Plaza, Aegean Shopping Park, Rongqiao Bund No. 1, and Strait Olympic Sports Center. The tranquility of the park and the prosperity of the business district complement each other, and there is a degree of advancement and retreat. Whether shopping, dining, entertainment, or cultivating the mind... colorful, each is in its own place. The hotel is committed to making every guest feel at home. We look forward to your visit again! I wish you a happy life
ChongchongLAS
Executive Smart VIP Deluxe Suite
Stayed in Dec 2023
Business travelers
14 review
1.0/5
Posted on Dec 25, 2023
There was a moldy fruit plate in the refrigerator in the room. There was no mineral water in the room. I thought it was in the refrigerator. As soon as I opened it, the whole room smelled. The moldy smell didn't go away until the next day. My throat was also uncomfortable today. The other thing was that the door of the room was very heavy and difficult to push open. There was a crack that went straight in and the back of the clothes was hooked. The air conditioner in the living room would not heat up. The shower water was hot and cold. Fortunately, the air conditioner in the room would heat up. The best and most expensive room was a room with a very bad experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Light Luxury Smart Deluxe Double Bed Room
Stayed in Dec 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 24, 2023
The service is very good. Today is Christmas Eve and they also sent apples. It makes me feel like I'm home today. It's great.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tian En International Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Tian En International Hotel looks forward to your visit again!
Xifudouwojiazhujun
Light Luxury Smart Deluxe Twin Room
Stayed in Dec 2023
Family
30 review
3.0/5
Posted on Dec 18, 2023
The hotel's soundproofing is a bit poor. There are loud noises when sleeping at night. After 12 o'clock in the evening, the sound from the corridor can be heard in the hotel room, which is a bit uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Smart Cinema Double Bed Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2023
The hotel is so beautiful, close to Christmas, Santa Claus can be seen everywhere on the door, mirror, corridor, elevator entrance, breakfast room, the front desk check-in is very fast, the staff is very kind, the room is clean and bright, no odor, the bedding is very comfortable, a dreamless night ~
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Tian En International Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost performance. Tian En International Hotel looks forward to your visit again!
Guest User
Smart Cinema Double Bed Room
Stayed in Dec 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Dec 17, 2023
I participated in a marathon and specifically chose a hotel near the finish line. I saw that it had good reviews online, and it was just as the reviews said. The staff was warm and generous, and the business was handled quickly. The room facilities were controlled by Xiaodu Guest, and the meals were delivered to the room by robots. You had to swipe your card to go up the elevator, so the safety factor was super high. The hotel's gym was also great, with complete equipment. It was a very good experience. I will come again next year [snicker][snicker]
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Tianen International Hotel. Your affirmation is our greatest motivation. The hotel has been newly upgraded and decorated with modern light luxury style, French romantic style, business executive style and other guest rooms. The hotel is equipped with intelligent service robots to escort your safety! The room is also equipped with smart Xiaodu, voice Xiaoai, safe and intelligent pure water direct drinking machine, and all rooms have bright windows. Opposite the hotel is a scenic park, surrounded by residential areas, and the environment is quiet and not noisy; the hotel is close to Cangshan Wanda and Love Qinhai, with convenient transportation and shopping. The hotel also provides free gym, laundry, free parking, and new energy charging piles for guests. If you are on a business trip, travel, exam, or need a quiet accommodation environment, Tianen Hotel is the best choice. All the staff of the hotel are looking forward to your return again!
Meikongwan
Smart Cinema Double Bed Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 16, 2023
The breakfast was delicious, with freshly cooked rice noodles with meat sauce and delicious soup. I ate it all up. The room was very clean. The front desk service was excellent 👍, warm and polite. There is a Zui De Yi restaurant next to the hotel. After checking in, I made an appointment with friends to have a small gathering and dinner. It was so comfortable. The hotel also provides a laundry room with washing and drying. The detailed service is really a plus. I will recommend it to people around me 👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Tian En International Hotel. We will definitely do every detail carefully. Your satisfaction is our unremitting pursuit. We will continue to work hard to provide you with better services. The hotel is located next to Fuzhou Jingang Park, adjacent to Wanda Shopping Plaza, Wanda International Cinema and Love Sea Shopping Center. It has a superior geographical location and convenient transportation. It is about 8 minutes' drive from the Straits Olympic Sports Center and about 60 minutes' drive from Fuzhou Changle Airport. The hotel has complete supporting facilities, high-quality guest rooms with stylish and modern decoration, as well as luxurious chess and card rooms, buffet restaurants, self-service laundry rooms, and free gyms. Tian En International Hotel is committed to providing guests with high-quality accommodation, food, and leisure experiences, so that your body and mind can be perfectly relieved.