Yishan Meiyuan Hotel

Yishan Meiyuan Hotel Reviews

Yishan Meiyuan Hotel

577 Gongye Road (Gongye Lu), Fuzhou, ChinaView Hotel Details
Yishan Meiyuan Hotel
Yishan Meiyuan HotelYishan Meiyuan HotelYishan Meiyuan Hotel
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Yishan Meiyuan Hotel Guest Reviews

4.6/5
Very Good
712 review
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All Reviews(712)
Positive reviews(686)
Reviews with photos/video(92)
Classy environment(83)
Easy to get around(49)
Average sound insulation(23)
Friendly front desk staff(17)
Perfect for business trips(14)
Loved the view(13)
Close to metro(8)
Tasty restaurant(5)
Negative reviews(26)
Shabs_
Guestroom (2 beds)
Stayed in Apr 2024
Family
5 review
4.5/5
Great
Posted on Apr 11, 2024
The hotel was great, the view was great, it was clean and good for families. But the only issue was the A/C was not turned on by the hotel which was very weird, it was not that hot outside it was around 21 degrees but still not having A/C in the room is a bit weird.Apart from that very good experience.
Anonymous User
Guestroom (2 beds)
Stayed in Sep 2023
Family
39 review
2.7/5
Posted on Sep 21, 2023
Service: The only negative review is given to the front desk staff. No matter there is no smile or polite language when checking in or checking out, the overall quality needs to be improved. Learn from the service attitude of the staff in the catering department The room was powered off three times, and each time the power was turned on, the curtains would be opened automatically and the lights would be turned on. It’s too frustrating for people who have to put their children to sleep.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will strengthen training. At the same time, we will also work hard to improve other service details and service quality. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. We hope your tolerance and understanding will be an inspiration to our work! Sincerely look forward to your visit again! If you come here next time, I hope you can give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom (Double bed)
Stayed in Dec 2023
Business travelers
7 review
1.0/5
Posted on Dec 20, 2023
Let's not talk about the environment. The service at this price is really bad, especially the front desk. It's like I owe him 8 million. It's really outrageous. I don't recommend staying here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will strengthen the training service level, business level and communication. At the same time, we will also work hard to improve other service details and service quality. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. We hope your tolerance and understanding will be an inspiration to our work! Sincerely look forward to your visit again! If you come here next time, I hope you can give us a chance to apologize. Looking forward to visiting again!
12358nian
Guestroom (2 Beds) (No Window)
Stayed in Jan 2024
Business travelers
17 review
3.0/5
Posted on Jan 14, 2024
The service is really unsatisfactory. I hope the service can be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us. We will strengthen the training service level, business level and communication. At the same time, we will also work hard to improve other service details and service quality. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we regret to see that your stay did not meet your expectations. We apologize for the inconvenience caused to you. We hope your tolerance and understanding will be an inspiration to our work! Sincerely look forward to your visit again! If you come here next time, I hope you can give us a chance to apologize. Looking forward to visiting again!
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Friends
7 review
2.0/5
Posted on Dec 31, 2023
I hope I can extend my check-out time for free next time
Original TextTranslated by Google
Guest User
Guestroom (Double bed)
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 2, 2024
It’s pretty good. All rooms have smart voice systems.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Yishan Meiyuan Hotel and sharing your stay experience. We look forward to your visit again! The love in the plum garden will last a lifetime!
Guest User
Guestroom (Double bed)
Stayed in May 2023
Couples
2 review
2.0/5
Posted on May 6, 2023
I stayed in the VIP building, which cost around 600. The guest room was not clean. There was a dead moth the size of a coin beside the bed that was not cleaned up for three days. The shower room smelled like urine, and you had to pay for the TV to watch on-demand TV. You couldn't use it without paying, so it was useless. There is no full-length mirror, only a half-length mirror. The sink is next to the TV, which is similar to the structure of a famous hotel. During my three-day stay, I was not given any fruit for one day, and the soundproofing effect was average. As long as no one was making noise next door or in the corridor, it was quite quiet. One more thing to remind me, there is a temple next door. The ashes of my friend’s grandmother are placed in the temple. It is said that the ashes were placed there before. Friends who are interested can pay attention to it. Overall, I'm really not satisfied with it. It's not as good as a fast hotel like Ji Ji.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Xichan Temple is one of the five major Zen forests in Fuzhou. It is a key temple in the country and has long been famous overseas. Overseas temples include Shuanglin Temple in Singapore, Shuangqing Temple in Penang, Malaysia, and Putuo Temple in Vietnam. The temple has a history of more than 1,130 years. In addition, thank you for your review of our hotel despite your busy schedule. Your opinion is very important to us. Detailed service has always been our focus for a long time. We are very happy that you can give us timely feedback and look forward to your visit again.
A020833
Guestroom (2 beds)
Stayed in Apr 2023
Business travelers
1 review
2.0/5
Posted on Apr 26, 2023
In order to save electricity, the hotel turned off the air conditioner at night, and it was too hot to sleep every night. I went to the front desk and said that I didn't know why the air conditioner was turned off, but they didn't solve it. I called again and said that I would send you a fan.
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Guest User
Guestroom (2 Beds) (No Window)
Stayed in Mar 2023
Business travelers
4 review
1.5/5
Posted on Mar 12, 2023
Choose a windowless room carefully. The weather is getting hotter, and the temperature in the windowless room is always 26 degrees to 27 degrees, which is very stuffy. I asked why the hotel's air conditioner can't cool down. They said that the conditions for turning on the air conditioner were not yet reached, and the management was too rigid. And the bed is too soft
Original TextTranslated by Google
Response from Property: Dear guests: From your comments, we are sorry to see that this check-in failed to meet your expectations. We apologize for the inconvenience caused and failed to give you a good accommodation experience. It is fate that the vast sea of people can meet you, and I hope to see you for your support. We have reported your feedback to the leaders, and the bad reviews are a wake-up call for us. We have increased manpower and strengthened training. We look forward to your visit again , and thank you for your suggestions, thank you, I wish you a good mood every day. The love in the plum garden will remain unchanged for a lifetime
Guest User
Guestroom (2 Beds) (No Window)
Stayed in Mar 2023
Solo travelers
3 review
1.0/5
Posted on Mar 12, 2023
On such a hot day, the air conditioner is still in heating mode? I don't know about other rooms, the windowless room is like a steamer. Are you sure this is a hotel? The core is also very poor, the sound of the corridor can be heard, and it is woken up in the morning. The front desk asked if you want to continue the stay. Did you wait until noon to call?
Original TextTranslated by Google
Response from Property: Dear guests: From your comments, we are sorry to see that this check-in failed to meet your expectations. We apologize for the inconvenience caused and failed to give you a good accommodation experience. It is fate that the vast sea of people can meet you, and I hope to see you for your support. We have reported your feedback to the leaders, and the bad reviews are a wake-up call for us. We have increased manpower and strengthened training. We look forward to your visit again , and thank you for your suggestions, thank you, I wish you a good mood every day. The love in the plum garden will remain unchanged for a lifetime
Guest User
Guestroom (2 beds)
Stayed in Feb 2023
Business travelers
1 review
2.0/5
Posted on Feb 27, 2023
For such a price, it doesn't match the facilities at all. The mattress is too soft, the air conditioning doesn't work, I didn't sleep all night, it was super uncomfortable, and the customer service is poor.
Original TextTranslated by Google
Response from Property: Dear guest: I'm sorry that I couldn't give you a good accommodation experience. It is fate that I can meet you in the vast sea of ​​people. I also receive your support and trust. I am grateful and grateful. Since our room is equipped with central air conditioning and the mode is unified, we apologize again. The negative review is a wake-up call for us. Thank you for your suggestions. Thank you. I wish you a good mood every day. The love in the plum garden will last a lifetime
Guest User
Queen Room
Stayed in Feb 2023
Business travelers
1 review
1.0/5
Posted on Feb 8, 2023
Came here on a business trip and stayed for 3 days. Because I went back to the hotel at 12 o'clock in the evening because I was busy, and the building was demolished every night in the middle of the night, I was deafening and couldn't sleep since I lay on the bed after 12 o'clock, and I was woken up when I fell asleep. Caution when staying in a hotel
Original TextTranslated by Google
Response from Property: Dear guests; hello! We are deeply sorry for your feelings during your stay at the hotel. We learned that the municipal government on the opposite road has not allowed construction to start during the rush period in the past few nights. During the rush period from 8:00 p.m. to midnight. Our hotel also made a complaint call. There is no news, and we are really helpless. This room type is very noisy along the side of the street. If you are sensitive to sound, you can tell us in advance. We will arrange for you to the side not along the street. welcome next time!
Guest User
Guestroom (2 beds)
Stayed in Jan 2023
Family
7 review
2.0/5
Posted on Jan 29, 2023
Service: general, Hygiene: general Facilities: Poor review, the mattress is too soft Environment: general
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are sorry for your experience during your stay in the hotel. We will strengthen the training and service level. The whole hotel is a hotel with the theme of bamboo culture and the concept of environmental protection. We also sincerely serve every family member and look forward to working with you The next time we meet, the love in Meiyuan will remain the same for a lifetime
Guest User
Guestroom (Double bed)
Stayed in Jan 2023
Family
12 review
2.5/5
Posted on Jan 28, 2023
This is the first negative review on Ctrip's food ordering in more than ten years, and it is also a special negative review. The hotel accommodation and environment are generally not up to the level of 4 stars and express hotels. The bad reviews are for the front desk staff. There were about 4 waves of people waiting to check in at the front desk that day. The first one was a group, and it was understandable that the process was slow. There were others including me and another lady who were queuing up. An aunt came to the side and jumped in. I expressed my dissatisfaction on the spot. Negotiating with the aunt, the front desk not only failed to maintain order, but also silently took the ID of the aunt who jumped in the line and checked in directly. The people behind have waited so long and queued in vain. This kind of service and ability to do things?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are sorry for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will strengthen the level of training service, business level and communication, and we will also strive to improve other service details and service quality. It is the continuous care and supervision of customers like you that enables us to constantly discover problems in our work, obtain corrections and make continuous progress. From your comments, we are sorry to see that this stay did not meet your expectations, and we apologize for the inconvenience caused to you. I hope your tolerance and understanding are an encouragement to our work! Sincerely look forward to your coming again! If you come here next time, I hope you can give us a chance to apologize. Looking forward to visiting again!
Zailushang
Guestroom (2 beds)
Stayed in Oct 2023
Business travelers
9 review
1.7/5
Posted on Nov 9, 2023
The bed is too soft! ! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest: I'm sorry that I couldn't give you a good accommodation experience. It is fate that I can meet you in the vast sea of ​​​​people. I also have your support and trust. I am grateful and grateful. Your feedback is that the bed is too soft. The hotel has prepared a variety of room types with different layouts for different guests to choose from. If you prefer hard beds, you can call us in advance to tell us to reserve a hard bed for you in advance. We have a very small number of hard bed rooms, and we hope you can understand. We hope that our sincere service can bring you a pleasant experience. All the hotel staff sincerely look forward to your visit again! The love in the plum garden will last a lifetime!