Empark Grand Hotel Reviews
Empark Grand Hotel
No.59 Wenquan Gongyuan Road, Fuzhou, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Empark Grand Hotel Guest Reviews
4.6/5
Very Good
3017 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All Reviews(3017)
Positive reviews(2970)
Reviews with photos/video(331)
Easy to get around(90)
Friendly front desk staff(90)
Delicious breakfast(83)
Relaxing hot springs(48)
Perfect for business trips(30)
Located downtown(24)
Luxurious(12)
Garden view(7)
Negative reviews(47)
Guest User
Deluxe Double Room
Stayed in 2024년 6월
Solo travelers
19 review
Outstanding
Posted on 2024년6월30일
The best hotel you can find in Fuzhou! Close to everything! Service is great!
Response from Property: Thank you for your support. Welcome back.
Guest User
Deluxe Double Room
Stayed in 2023년 10월
Business travelers
20 review
Amazing
Posted on 2023년10월9일
Nice modern hotel, rooms modern & clean
Good breakfast
Opposite a nice walking park
I would stay again
Response from Property: Dear guest, thank you for your satisfaction and recognition. We will strive to do better. The hotel is located next to the beautiful hot spring park. We hope that our excellent environment and complete supporting facilities around us can bring a different experience to more customers. We look forward to your visit again!
Jun Sheng
Deluxe Room (2 Beds)
Stayed in 2023년 4월
Solo travelers
2 review
Great
Posted on 2023년4월28일
Parts of the hotel lobby were under renovation but the facility itself was still very clean. Staff was helpful in reminding me to request for a partial refund as I had checked out early due to change in schedule.
Guest User
Deluxe Double Room
Stayed in 2024년 6월
Solo travelers
2 review
Outstanding
Posted on 2024년7월1일
Recommended by a friend, I like the layout of the room very much. You can see the park from the window. There is a subway station not far away, which has convenient transportation. The service attitude is very good. I want to know what places are fun in Fuzhou. I happened to meet Butler Guo, who introduced me to Fuzhou's food and scenery in great detail and gave me a Fuzhou guidebook. It's very considerate ❤️
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your great affirmation of us. Here, we would like to express our sincerest gratitude to you! Providing professional and convenient services to guests is our constant requirement, and your satisfaction is the driving force for us to redouble our efforts. We sincerely hope that you will come again and spend a wonderful and pleasant time in Fuzhou Century Jinyuan. All the hotel staff will serve you wholeheartedly!
wzt7309
Deluxe Room (2 Beds)
Stayed in 2024년 6월
Couples
11 review
Outstanding
Posted on 2024년6월23일
The hotel is very clean, located in the city center park, quiet in the bustle, the service is OK, the weather is hot, the air conditioning was turned on in advance for me when I booked the room, the manager Jou was also very friendly, and recommended the outdoor swimming pool downstairs when delivering water. It was half empty on the sixth floor, and the air was great!
Original TextTranslated by Google
Guest User
Deluxe Room (2 Beds)
Stayed in 2024년 6월
Business travelers
3 review
Outstanding
Posted on 2024년6월13일
The hotel bed is clean and comfortable, with moderate hardness and softness. My friend has a bad back and needs a harder bed board. The waiter helped to add a harder bed board in time. The room attendant Xiao Li also specially sent 2 more bottles of water. Seeing that we were making tea, it seems that the usual management is in place. We also saw the special guest rooms for the Dragon Boat Festival, which is very atmospheric.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fuzhou Empark Grand Hotel and sharing your valuable stay experience with us. We are honored to receive your praise. Your praise is our driving force. We will continue to work hard to create a more comfortable accommodation experience and bring you surprises beyond your expectations! The hotel is next to the beautiful hot spring park. There is no disturbance of the bustling city around it, and it is more peaceful and comfortable. I hope that our excellent environment and complete supporting facilities around it can bring a different experience to more guests. We look forward to your visit again!
Anonymous User
Deluxe Double Room
Stayed in 2024년 5월
Other
14 review
Outstanding
Posted on 2024년6월12일
The hotel is newly renovated, simple and elegant, and the floor butler is attentive. Seeing that I had to do laundry, he specially sent me a few hangers and laundry detergent. The toothbrush and razor are also very high-end and highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your great affirmation of us. Here, we would like to express our sincerest gratitude to you! Providing professional and convenient services to guests is our constant requirement, and your satisfaction is the driving force for us to redouble our efforts. We sincerely hope that you will come again and spend a wonderful and pleasant time in Fuzhou Century Jinyuan. All the hotel staff will serve you wholeheartedly!
Guest User
Deluxe Double Room
Stayed in 2024년 5월
Family
1 review
Outstanding
Posted on 2024년5월23일
Facilities: Old hotel, pretty good
Hygiene: OK
Environment: Next door is the hot spring park, you can take a walk
Service: Breakfast is quite rich, plates are cleared quickly
I like Jinyuan's Laohua, the taste is great
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love for Fuzhou Century Golden Resources. Fuzhou Century Golden Resources always carefully selects high-quality facilities and equipment and continuously improves service functions to create a better accommodation environment. In the process of continuously improving service quality, we provide guests with services that meet their individual needs and make you feel at home. All our efforts are only to make you feel "value for money". I wish you happiness and look forward to your visit again!
Zhulouhefengyun
Deluxe Double Room
Stayed in 2024년 5월
Business travelers
37 review
Outstanding
Posted on 2024년5월20일
Very satisfied! Although the room is not big, it has a wide view and a square layout. It is very close to the hot spring park. After dinner, I walked on Fudao and the scenery was pleasant. The breakfast was also very refreshing, with a wide variety, especially the fish balls, which were delicious!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fuzhou Empark Grand Hotel and sharing your valuable stay experience with us. We are honored to receive your praise. Your praise is our driving force. We will continue to work hard to create a more comfortable accommodation experience and bring you surprises beyond your expectations! The hotel is next to the beautiful hot spring park. There is no disturbance of the bustling city around it, and it is more peaceful and comfortable. I hope that our excellent environment and complete supporting facilities around it can bring a different experience to more guests. We look forward to your visit again!
Daoyougunliubu
Deluxe Double Room
Stayed in 2024년 5월
Solo travelers
22 review
Outstanding
Posted on 2024년5월14일
It's a rare opportunity to see two crystal chandeliers light up at the same time, it's still very beautiful. Thanks to the duty manager Xiao Xie for making advance arrangements. Not only did he send small fruits, but also two small cans of jasmine tea. It was really a great experience!
Original TextTranslated by Google
Shuguang
Deluxe Double Room
Stayed in 2024년 5월
Business travelers
148 review
Great
Posted on 2024년5월12일
There is still a gap from the five-star hotel. The public areas are well decorated, but the room facilities are lacking. The mosquito repellent work is not good, and I was bitten more than 20 times. The overall experience is not good.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the inconvenience caused to you. We are always grateful for the feedback given by our guests. We have always been adhering to the service concept of "customer first" and strive to make every guest enjoy the comfort and warmth of "home" here. We have received your feelings and suggestions, and we will definitely convey them to the relevant departments and strive to make corrections. I hope that when you come to Fuzhou Century Empark Grand Hotel again, you will witness our progress and growth. Here, I wish you and your family a happy life and everything goes well.
Guest User
Superior Queen Room
Stayed in 2024년 5월
Business travelers
6 review
Outstanding
Posted on 2024년5월4일
The hotel environment is very comfortable and the distance is moderate. There is a hot spring park nearby for morning exercises. There is hot spring water in the hotel for bathing. There are also many delicious foods when you turn right out of the hotel lobby. Thumbs up!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fuzhou Empark Grand Hotel and sharing your valuable stay experience with us. We are honored to receive your praise. Your praise is our driving force. We will continue to work hard to create a more comfortable accommodation experience and bring you surprises beyond your expectations! The hotel is next to the beautiful hot spring park. There is no disturbance of the bustling city around it, and it is more peaceful and comfortable. I hope that our excellent environment and complete supporting facilities around it can bring a different experience to more guests. We look forward to your visit again!
Godspeed
Deluxe Suite
Stayed in 2024년 5월
Family
2 review
Outstanding
Posted on 2024년5월6일
The room was very good. I paid extra to upgrade to the Peppa Pig room.
I instantly felt like I had fallen into Peppa Pig's nest. My son had a lot of fun playing there. I decided to stay another night the next day.
The hotel buffet was not to my liking.
I hugged my wife and wanted to eat hot dry noodles.
Where is hot dry noodles in Fuzhou? Let's eat fish balls instead.
The food in Fuzhou is light and the temperature is suitable.
You can see the mountains when you look up.
This city is nice, but it's too far from home.
I will stay here again next time.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for choosing Fuzhou Empark Grand Hotel and sharing your valuable stay experience with us. We are honored to receive your praise. Your praise is our driving force. We will continue to work hard to create a more comfortable accommodation experience and bring you surprises beyond your expectations! The hotel is next to the beautiful hot spring park. There is no disturbance of the bustling city around it, and it is more peaceful and comfortable. I hope that our excellent environment and complete supporting facilities around it can bring a different experience to more guests. We look forward to your visit again!
Guest User
Deluxe Double Room
Stayed in 2024년 4월
Business travelers
16 review
Outstanding
Posted on 2024년6월19일
Every time I come to Fuzhou on business, I will choose this old five-star hotel. The room is clean and tidy. The soft-bristled toothbrush provided by the hotel is the style I like. The toiletries have a light and fresh fragrance and smell very good. The service staff, Sister Deng, is very careful in her work. When cleaning, she saw that I was lying on a large bath towel and took the initiative to bring me a buckwheat pillow. This thoughtful service must be praised.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Fuzhou Empark Grand Hotel and sharing your valuable stay experience with us. We are honored to receive your praise. Your praise is our driving force. We will continue to work hard to create a more comfortable accommodation experience and bring you surprises beyond your expectations! The hotel is next to the beautiful hot spring park. There is no disturbance of the bustling city around it, and it is more peaceful and comfortable. I hope that our excellent environment and complete supporting facilities around it can bring a different experience to more guests. We look forward to your visit again!
Anonymous User
Deluxe Double Room
Stayed in 2024년 4월
Couples
52 review
Outstanding
Posted on 2024년4월25일
I arrived at the hotel late due to the weather. The waiter in the hotel lobby took the initiative to greet me and made me feel at home. The front desk was very enthusiastic to upgrade my room and let me take a hot spring bath, which was very comfortable. The hotel price is moderate and the cost performance is very high. The food delivery robot is very convenient. When I checked out, the lobby manager also said goodbye to me. Thank you Xiaochao, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your love for Fuzhou Century Golden Resources. Fuzhou Century Golden Resources always carefully selects high-quality facilities and equipment and continuously improves service functions to create a better accommodation environment. In the process of continuously improving service quality, we provide guests with services that are more in line with their individual needs, giving you a feeling of home. All our efforts are only to make you feel "value for money". I wish you happiness and look forward to your visit again!