Fuzhou Mawei Haishang Mingzhu Hotel Reviews

Response from Property: Thank you very much for choosing our hotel. It is our greatest honor to receive your positive feedback. We will continue to improve our hotel services and quality to provide guests with a better stay experience. We look forward to your visit again.

Response from Property: Thank you for choosing our hotel. We sincerely anticipate you or your guest a pleasant stay with us!

Response from Property: 尊敬的賓客，您好!感謝您選擇福州海上明珠大酒店，非常榮幸能為您服務。同時感謝您對我們提出的寶貴建議，我們深知這是對我們最大的愛護和幫助，我們會認真研究和解決，為您提供更加舒適温馨的入住體驗。酒店全體員工期待着您的再次下榻!

Response from Property: Dear guests: Hello! Thank you very much for choosing Fuzhou Sea Pearl Hotel. The Sea Pearl Park is backed by Luoxing Tower and faces the source of Minjiang River. The hotel has complete accommodation, catering and conference facilities, and is committed to giving guests the most comfortable and warm stay experience. It is our greatest hope that this stay can bring you a good time on your trip. We will continue to bring surprises to every guest and look forward to your stay again. I wish you a happy life~

Response from Property: Dear guest, hello! We sincerely thank you for choosing to stay at Fuzhou Sea Pearl Hotel. We are also sorry that we failed to bring you the best stay experience. Regarding the slow cleaning speed of the guest room, we have conveyed your feedback to our housekeeping department and are taking corresponding measures to ensure that the room cleaning work can be completed more quickly and efficiently in the future. Due to the large number of guests staying during the holidays, the slow check-out time of guests affects the speed of room cleaning. We understand that waiting for the room to be ready may affect your overall experience. We will provide additional training to the team and re-evaluate the work process to reduce the waiting time of guests. Regarding the problem on the toilet you reported, it is not a dirty stain, but a result of the original guest's cigarette butt burn. The hotel has cleaned it later, but it may still affect the aesthetics. We will also check whether the toilet cover can be replaced. As for the parking lot problem you mentioned, the hotel parking spaces are indeed limited. There are many people staying during the holidays, which may cause some subsequent guests to find parking spaces. We are deeply sorry for the inconvenience caused to you, and we hope you can understand. We look forward to the opportunity to serve you again and show you the improvements and enhancements we have made. Please believe that your satisfactory and pleasant accommodation experience is our greatest pursuit. Thank you again for your valuable comments and hope to welcome you back to our hotel again in the near future.

Response from Property: Dear guest, hello! We sincerely thank you for choosing to stay at Fuzhou Sea Pearl Hotel. We are also sorry that we failed to bring you the best stay experience. Regarding the ordering problem you reported, since the quantity provided for ordering in the hotel room is different from the quantity of ordering directly in the restaurant, the quantity of takeaway delivery ordered in the room is relatively small, so the price will be more favorable. We are very sorry for causing you misunderstanding; Regarding the slow cleaning speed of the room you raised, we have conveyed your feedback to our housekeeping department and are taking corresponding measures to ensure that the room cleaning work can be completed more quickly and efficiently in the future. Due to the large number of guests staying during the holidays, the slow check-out time of guests affects the cleaning speed of the room. We understand that waiting for the room to be ready may affect your overall experience. We will provide additional training to the team and re-evaluate the work process to reduce the waiting time of guests. We look forward to the opportunity to serve you again and show you the improvements and enhancements we have made. Please believe that your satisfactory and pleasant stay experience is our greatest pursuit. Thank you again for your valuable comments and hope to welcome you back to our hotel again in the near future. I wish you a happy life~

Response from Property: Dear guests, hello! Thank you very much for choosing Fuzhou Sea Pearl Hotel. The Sea Pearl Park is backed by Luoxing Tower and faces the source of Minjiang River. The hotel has complete accommodation, catering and conference facilities, and is committed to giving guests the most comfortable and warm stay experience. Thank you for your feedback. We are very sorry that the breakfast did not meet your expectations. We will review the breakfast menu to ensure that we provide fresh and diverse choices, while improving the quality of our ingredients and service level. If you have any suggestions or special needs, please let us know, and we hope to have the opportunity to provide you with a better experience. I look forward to your visit again and experience our improvements in person. I wish you a happy life~

Response from Property: Dear guest: Hello! When we meet you, we always want to give you the best gift. So we will put smiles and enthusiasm in our appearance, carve the sea style of Mawei in the corridor, sprinkle relaxation and comfort on the balcony, and put comfort and freshness in the guest room. We look forward to meeting you again at the Sea Pearl Hotel and the opportunity to meet us again~

Response from Property: Dear guest: Hello! When we meet you, we always want to give you the best gift. So we will put smiles and enthusiasm in our appearance, carve the sea style of Mawei in the corridor, sprinkle relaxation and comfort on the balcony, and put comfort and freshness in the guest room. We look forward to meeting you again at the Sea Pearl Hotel and the opportunity to meet us again~

Response from Property: Dear guest: Hello! When we meet you, we always want to give you the best gift. So we will put smiles and enthusiasm in our appearance, carve the sea style of Mawei in the corridor, sprinkle relaxation and comfort on the balcony, and put comfort and freshness in the guest room. We look forward to meeting you again at the Sea Pearl Hotel and the opportunity to meet us again~

Response from Property: Dear guests, hello! Thank you for choosing Fuzhou Sea Pearl Hotel. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!

Response from Property: Dear guest: Hello! Thank you very much for choosing Fuzhou Sea Pearl Hotel. The Sea Pearl Park is backed by Luoxing Tower and faces the source of Minjiang River. The hotel has complete accommodation, catering and conference facilities. We noticed that you mentioned in your evaluation that the hotel's service quality needs to be improved. We deeply apologize for this feedback and promise to strengthen the training of service personnel to improve service quality. We look forward to your visit again and wish you a happy life~

Response from Property: Dear guest: Hello! Thank you for your thoughtful review. We always believe that we can do a good job with our heart and pursue the ultimate service. We are willing to share the joy of growth with you on the road and bring you more surprises and touches. We look forward to your coming again. Mingzhu will be waiting here silently~ I wish you a happy life!

Response from Property: Dear guests: Hello! Thank you very much for choosing Fuzhou Sea Pearl Hotel. The Sea Pearl Park is backed by Luoxing Tower and faces the source of Minjiang River. The hotel has complete accommodation, catering and conference facilities, and is committed to giving guests the most comfortable and warm stay experience. It is our greatest hope that this stay can bring you a good time on your trip. We will continue to bring surprises to every guest and look forward to your stay again. I wish you a happy life~