InterContinental Fuzhou Reviews

Response from Property: Dear guest, thank you for your feedback. We are glad that you find the location satisfactory and the service basically acceptable. Regarding the issue of room smell, we deeply regret and value your comments immediately. From now on, we will strengthen our room cleaning procedures, especially the attention to room smell. In the future, we will continue to monitor and enhance odor management in all rooms to ensure a more comfortable stay experience. Looking forward to the opportunity to serve you again and make your experience exceed expectations across the board. Thank you again for your valuable comments.

Response from Property: 非常感謝這位客人對我們的高度評價！我們很高興看到您在福州之行中對我們的位置、設施與服務滿意度極高。感謝您的肯定，我們期待着您的再次光臨，同時希望能持續為您提供超越期待的入住體驗。感謝感謝感謝！！

Response from Property: Dear guest, thank you for your valuable feedback. I am deeply sorry to add some inconvenience to your journey. We attach great importance to your opinions, and will make more detailed optimization of the provision of nearby traffic information. Because our hotel is 20 minutes from Outlets and 15 minutes from Fuzhou Railway Station in Shazhichuan Town, we recommend that you use our free commercial vehicle service or book one of our exclusive vehicles to ensure that the time to arrive at your destination is more accurate and convenient. At the same time, we are planning to add nearby transportation guides and provide more convenient services to improve your stay experience. Thank you again for your suggestions, and we look forward to bringing you a more satisfactory travel experience.

Response from Property: 非常榮幸收到您的肯定，感謝您對房間清潔度的認可。我們一直以提升客户滿意度為首要任務，您的反饋將是我們不斷改進的動力。為確保房間始終保持高標準的乾淨，我們持續對清潔流程進行優化，並定期培訓員工以提供更優質的服務。感謝您的選擇與建議，期待您的下次光臨。

Response from Property: Thank you for the great review, glad you were pleased with the comfort of the room and the convenience of transportation! We are committed to providing an exceptional service experience, and your approval is what drives us. If anything isn't desired during your stay, please be sure to let us know and we'll take steps to improve it immediately. Looking forward to serving you again and providing you with more convenience and comfort experience.

Response from Property: Thank you so much for your wonderful review! It is good to know that you are very pleased with our hotel, especially appreciating the appreciation of the city views and the comfort of the rooms. We are deeply honored to provide you with a pleasant stay, and we are especially proud that our hotel's location makes it easy for you to explore the beauty of Guang'ao Bridge and Old Town. Your satisfaction is the goal we are constantly striving to pursue. We look forward to your next visit to continue providing you with an excellent service experience. Thank you again for your valuable feedback, which will be an important guide for us to continuously improve our service quality in the future!

Response from Property: Dear guests: Hello! Thank you for your five-point review~ All hotel staff look forward to your visit again and wish you a happy life~

Response from Property: Dear guests: Hello! Thank you very much for sharing and commenting on this stay. InterContinental Fuzhou Shimao Hotel looks forward to your visit again~

Response from Property: Thank you very much for your feedback. We have immediately carried out a comprehensive inspection and cleaning of your accommodation, and have made necessary updates and maintenance to the room facilities. Your satisfaction is our greatest wish. We hope you will come again and give us a chance to serve you again to show our better service quality.

Response from Property: Thank you so much for your affirmation and beautiful evaluation! It is a great honor to have your recognition of our team's efforts. Listening to your valuable opinions makes us more diligent. In order to continuously improve the service quality, we pay special attention to the service attitude and professional skills of each employee. Your satisfaction is our motivation, and we will continue to uphold the principles of warm, friendly, professional and efficient service, and strive to provide you with a stay experience that exceeds your expectations. Thank you again for your stay and valuable feedback, and look forward to your next visit to create unforgettable memories!

Response from Property: Dear guest, we greatly appreciate your review, your feedback is extremely valuable to us. We deeply apologize for the correction of inadequate amenities. We are working hard to cooperate with surrounding businesses to add more living amenities. We will communicate the detailed improvement plan to all guests and thank you for your patience and understanding. Please feel free to contact us for any future needs or suggestions. Looking forward to providing you with excellent service again.

Response from Property: 非常感謝您的滿意評價！我們深感榮幸能為您提供愉快的住宿體驗。您的鼓勵是我們不斷追求卓越服務的動力。如果您有任何建議或需要進一步的協助，請隨時與我們聯繫。期待再次接待您，為您創造更多美好回憶！

Response from Property: 尊敬的賓客：非常感謝您的五分好評！您的認可是我們前行的動力，福州世茂洲際酒店全體員工期待您的再次光臨~

Response from Property: Dear guests, thank you for your recognition of the service of the hotel staff. We value customer service, keeping your needs in mind, and looking at the details to make your stay more comfortable. Your satisfaction and encouragement are the driving force for us to continue to maintain and improve, we will continue to work hard and look forward to providing better service for your return! Ford Huang - FO Manager