Yunrui Hotel Fuzhou Three Lanes, Seven Alleys, Wuyi Road Guest Reviews
4.5/5
Good
1764 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1764)
Positive reviews(1657)
Reviews with photos/video(514)
Easy to get around(166)
Classy environment(122)
Friendly front desk staff(120)
Average sound insulation(75)
Delicious breakfast(58)
Close to airport(53)
Comfortable bed(40)
Perfect for business trips(33)
Negative reviews(107)
Andra_Matei
Cozy Room (Double Bed)
Stayed in Jan 2025
Travel with friends
1 review
4.5/5
Great
Posted on Jan 21, 2025
The hotel was clean and the room was the same as in the picture. The staff was really polite and helpful especially to me and my friend since we were foreigners. The only drawback is that it’s 15 minutes by walking to the metro which felt like an endless path carrying the luggages. But nonetheless very great!
Anonymous User
Cozy Room (Double Bed)
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 30, 2024
I extend my stay in this hotel due to its cleanliness and the room is spacious, location is also very convenient. The hotel do provide free self service laundry with free detergent at the 2nd floor. The hotel room also provided free toiletries and free bedroom slippers. The airport shuttle bus is just opposite the hotel which is very convenient to go to the airport in time.
6/8
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are very happy to bring you a wonderful experience. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
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Ho Min Choo
Yunxuan City View Twin Room
Stayed in Nov 2024
Couples
23 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Good location with eateries within 10 m.
The interior design is new, good and well-layout.
There is a direct bus from Fuzhou airport to the direct opposite of this hotel.
Response from Property: Dear guest: Hello! Your praise is so refreshing. Thank you for sharing your stay. Your affirmation is an encouragement to Xiaorui's work. The hotel will hold itself to a higher standard. Looking forward to your next stay and 5-point recommendation. I wish you a happy life!
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Lee Hom
Guestroom - City-View (Double Bed)
Stayed in Sep 2024
Solo travelers
3 review
4.2/5
Very Good
Posted on Oct 4, 2024
[Advantages:]
- Strategically situated for both city exploration and convenient airport bus accessibility.
[Disadvantages:]
- Despite being marketed as a city view room, the accommodation lacks any scenic vistas due to an obstructing tall metal wall directly outside the windows.
The breakfast provided fell short of expectations, and I recommend considering alternative options such as ordering from a reputable food delivery service or exploring nearby dining establishments.
Response from Property: Dear guest: Thank you very much for your evaluation of Xiao Rui in your busy schedule. It is a pity that I did not give Xiao Rui five stars. Of course, we will continue to work hard to create a better hotel experience for guests. We also believe that good reputation and service must be spread from your satisfaction. I hope you will experience it again. Thank you
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tsen shiong chun
Yunxuan City View Twin Room
Stayed in Sep 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Sep 17, 2024
hotel was great, 4 star hotel worth the price, behind there is a gadget building and convenience store nearby with chagee downstairs, overall really satisfied with this hotel!!
Response from Property: Dear guest: Hello! Thank you for your stay and comments. It is the support of guests like you that has given us motivation on the road ahead. We are committed to providing you with a cordial and thoughtful stay experience and creating a warm feeling outside of home. We look forward to a wonderful encounter with you next time. Xiao Rui is always waiting for you on the road. I wish you a happy life. Thank you!
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Jenson Hiah
Cozy Room (Double Bed)
Stayed in Jan 2025
Solo travelers
23 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Have booked this hotel for 4 nights, on the third day the hotel told me I have to evacuate the premises in 2 hours, as they have encountered water and electricity issues, they just tell you to leave and without any service recovery, I was nearly stranded at such short notice…they should have a better protocol to address this, nevertheless I like this hotel and I do recommend for travelers looking for a clean and budget accommodation in Fuzhou.
Response from Property: Dear guests: Hello! Thank you for coming, and also sincerely thank you for your love and recognition of us. Every smile is fixed in the look back at that encounter. If a hotel is a way of meeting, then the friendship after entering the hotel is the real eternity. When you feel satisfied and pleased with our service, we are also sincerely happy. We are deeply touched by your praise. I wish you happiness every day!
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Guest User
Guestroom - City-View (Double Bed)
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 2, 2025
The cleaner on my level is not very thorough as I found hairs on the table upon checkin and cleaner even left her blue cleaning cloth in my room during my stay.
"Lereal Inn" is the english name which the banner can be found on the building. Right beside has chagee, luckin and a IT/gadget mall. Reception is helpful and fuss-free stay.
Response from Property: 尊敬的顧客:非常遺憾此次入住未能符合您的預期!小睿已火速將您提及的情況反饋至酒店管理,並跟進查明事情原委,酒店非常注重每一位客人的體驗和感受,力求給所有的客人提供最優質的服務,我們會不斷總結經驗,不斷進步,誠摯地期待您再次光臨雲睿酒店,相信下次會有更棒的體驗!祝您和家人生活愉快
MZhong
Cozy Room (Double Bed)
Stayed in Nov 2024
Couples
8 review
4.2/5
Very Good
Posted on Dec 2, 2024
Location is just in front of the service bus to the airport! The name of the hotel is different from the name we booked, so it might be confusing at first. Rather than that, this is just a perfect hotel for a short stay in Fuzhou.
Response from Property: 尊敬的賓客:您好!很遺憾末能得到您的五星好評,入住期間有什麼問題可以現場與我們工作人員溝通哦,我們很願意為您服務,同時感謝您對本酒店信賴和支持,我們通過用心服務為您營造一段難忘的旅程。您的肯定和鼓勵是我們不斷進步的源泉,小睿時刻準備着歡迎您的再次光臨, 期待您的下次入住!謝謝!
Guest User
Guestroom - City-View (Double Bed)
Stayed in Nov 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Nov 26, 2024
Room is smaller than expected. Spotted a rust stain on 1 towel. No clear indication of how to get hot water from the shower. Staff is friendly and helpful.
Room i'm staying in does not have a city view as advertised, blocked by another building.
Many food options around the hotel
Metro can be a good 15-20mins walk away, bus stops are accessible though.
Response from Property: 尊敬的賓客:您好!感謝您的選擇與入住,同時更感謝您在百忙中抽出寶貴的時間給予我們點評,看到您對小睿的評價,深感榮幸,既然都滿意為什麼我們就與五星好評擦肩而過呢~一定是我們做的還不夠好,一定是我們還欠缺了什麼沒能讓您滿意。但小睿相信,正因為有像您這樣真誠的賓客,給予最真摯的點評,小睿才會不斷完善,不斷進步,爭取到您的每一個五星好評。小睿期待與您的再次相遇,祝您生活愉快,工作順利!
Kara Lau
Yunxuan City View Double Bed Room
Stayed in Oct 2024
Family
21 review
4.7/5
Amazing
Posted on Oct 19, 2024
Very friendly staff and helpful when we had questions. Great location. Right next to Chagee and Luckin coffee. Theres even a 711 if you walk to the side of the plaza. Hotel room looked a little older than the pictures but still fairly clean
Response from Property: 酒店回覆內容: 尊敬的賓客:您好!感謝您的入住和評價,小睿綻放在五一中路這裏就是為了給更多的朋友提供方便,讓您走到哪衹要有雲睿就有家,就能感受到温暖,“與君初相識,猶如故人歸”。雲睿酒店推崇的是細緻温馨的服務,獨具“舒適、輕奢、時尚、靜謐”的氣質,無論是對待夥伴還是顧客,都是一樣的熱情樸實!用心服務每一位顧客,我們的百分百奉茶,夜驛膳暖,別有甘泉等很多服務體驗等您來細細體驗哦!期待您的下次入住喲。
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Alan
Guestroom - City-View (Double Bed)
Stayed in Sep 2024
Solo travelers
6 review
3.7/5
Posted on Sep 11, 2024
Great location; the hotel is close to everything. However, the 'city view' room description was inaccurate — all I could see from my room was a dirty layer of another glass panel.
Response from Property: 尊敬的賓客:您好!很遺憾末能得到您的五星好評,入住期間有什麼問題可以現場與我們工作人員溝通哦,我們很願意為您服務,同時感謝您對本酒店信賴和支持,我們通過用心服務為您營造一段難忘的旅程。您的肯定和鼓勵是我們不斷進步的源泉,小睿時刻準備着歡迎您的再次光臨, 期待您的下次入住!謝謝!
Guest User
Cozy Room (Double Bed)
Stayed in Sep 2024
Family
23 review
4.7/5
Amazing
Posted on Sep 24, 2024
The hotel location has many food stalls, airport bus & accessible to many places by DIDI car
Response from Property: Dear guests: Hello! Thank you for your choice and stay, and also thank you for taking the precious time out of your busy schedule to leave us a review. I am deeply honored to see your evaluation of Xiao Rui. Since we are all satisfied, why did we pass by the five-star review~ It must be that what we did is not good enough, there must be something missing from us that fails to satisfy you. But Xiao Rui believes that it is precisely because of sincere guests like you who give the most sincere comments that Xiao Rui will continue to improve and make progress, and win every five-star praise from you. Xiao Rui looks forward to meeting you again, and wishes you a happy life and smooth work!
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Guest User
Yunxuan City View Twin Room
Stayed in Aug 2024
Solo travelers
33 review
4.7/5
Amazing
Posted on Aug 17, 2024
Perfect place to take airport bus, just opposite place , only 2 or 3minutes.
And very comfortable foam mattress , so lovely touching and deep sleeping .
Cosy hotel but I like it.
Super recommended for money value.
Response from Property: 尊敬的賓客:您好!感謝您的選擇與入住,同時更感謝您在百忙中抽出寶貴的時間給予我們點評,看到您對小睿的評價,深感榮幸,既然都滿意為什麼我們就與五星好評擦肩而過呢~一定是我們做的還不夠好,一定是我們還欠缺了什麼沒能讓您滿意。但小睿相信,正因為有像您這樣真誠的賓客,給予最真摯的點評,小睿才會不斷完善,不斷進步,爭取到您的每一個五星好評。小睿期待與您的再次相遇,祝您生活愉快,工作順利!
LORENTC
Cozy Room (Double Bed)
Stayed in Jan 2024
Solo travelers
22 review
4.0/5
Very Good
Posted on Jan 28, 2024
Good deal. Late check in. Friendly stuff. Breakfast is optional to say the least. Convenient for one night. All you need is in the room. Tea set included.
Response from Property: Dear guest: Thank you very much for taking the time to review Xiao Rui despite your busy schedule. It’s a pity that I didn’t light up five stars for Xiao Rui. There must be something we haven’t done well enough. Xiao Rui really needs your advice. Of course we We will continue to work hard to create a better hotel experience for our guests. We also believe that good reputation and service must be spread from your satisfaction. We hope you will experience it again, thank you!
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Brooke
Cozy Room (Double Bed)
Stayed in Jan 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Jan 20, 2024
First off, I almost changed hotels and lost the booking because the name inside the hotel and the front are completely different! There is no mention of a name change anywhere. I had just gone in to ask directions to the hotel and it was the right spot. It's called the Lucerne or something like that.
It's the only hotel I have ever seen with a "fake window" so that was different. It was good otherwise, there was a little tea set in the room and I got a good night's sleep. The breakfast was nice and plentiful with continental and Chinese offerings, plus juice and coffee.
I would stay again, but please update the name so other travelers do not get confused.
Also, I speak English, so they communicated with me on Google translate, it worked well.
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Response from Property: Dear guest: Thank you very much for taking the time to review Xiao Rui despite your busy schedule. It’s a pity that I didn’t light up five stars for Xiao Rui. There must be something we haven’t done well enough. Xiao Rui really needs your advice. Of course we We will continue to work hard to create a better hotel experience for our guests. We also believe that good reputation and service must be spread from your satisfaction. We hope you will experience it again, thank you!