Hotels near West African Decor Tiles, Ga West

This is my second time visiting Bojo Beach Resort. The first time I visited, I went to the beach. This time, I stayed at the resort. The staff was very friendly and accommodating. For breakfast, I had an omelet with onions, bell peppers, and cheese. The omelet was delicious. The pancakes looks like crepes, were tasty and I would recommend them. The waffle recipe can be used for the pancakes too to make them thicker. The waffles were also good. The room was clean and spacious. The grilled chicken and fries were good. I would recommend Bojo Beach Resort.

I stayed here for my first week from the 25th March 2022. I was very happy with the service and the area. Somethings from my room were not complete, for example having my own sofa which was of inconvenience when my guests arrived but my host made sure I was comfortable and promised to look after me the next time. I was happy to come back after my trip from Kumasi. However everything went down hill. Room was disorganised, broken curtains, bed made was incomplete, low/no wifi. Ceiling mould and damp. Made a compliant in which the maintenance team attended and informed me they were trying to gain access in the afternoon but no one was in. Bear in mind I had not received any phone calls or messages about this. Furthermore, I explained the room is no fit condition to be receiving guests and should be fixed first, this was not a matter of completing it in the afternoon that I checked in! Rubbish! One of the workers agreed and also made it known to the maintenance team she had been complaining about this room for a while. They moved me to a temp room for the night. With weak/very limited wifi, some stained walls, broken shower, sticky toilet bin lid and the toilet making loud and long flushing noises. I moved in total four times. They also gave me a room with stained bed sheets and scaffolding in which workers would be walking across my balcony. With the help of my old host and a nice lady, I got a lovely apartment. The host, required payment but did not want to do an online bank transfer, did not have a card machine. So I paid via World Remit money in which money was taken out of my account but her transactions was not cleared. She wanted me to pay again, in which I told her I will not be paying twice, she will have to wait until the refund is cleared. I had to request for a refund (took 3 working days), was also being chased for full payment for the moulded room. House keeping forgot to lock my room. At this point I was fed up. I asked for some negotiation in having a late check out as my flight departed late at night and with everything I had dealt with before, this was by passed and not even considered. I was then charged the highest exchange rate which meant i was paying more (they say different agents use different exchange rates). This meant I was given the host/agent nearly £94 extra which is around about/over 800 GHC. For all the lack of customer service, sympathy and them always chasing me for payments like I was a criminal. I will not be coming back again! I honestly wish I left my experience at week one, rather than returning back to end my stay in Ghana. If you want a modern place , great location/pool side views, lots of tourists etc, stay there. I expected way more for up-keeping and maintenance. Highly disappointed with round two stay at Embassy Gardens.

Good location, very kind of staff, Room clean

Beautiful environment and especially great vibe at the pool and restaurant area. In the evenings they play some music and it’s a lovely place to relax and enjoy if you don’t feel like going out. You can have a drink and they even have shisha if you like. The waitress Catherine at breakfast time was absolutely lovely! Warm and helpful and friendly, we really missed her when she wasn’t around on the weekend. The one thing I didn’t like about our stay was that some of the front desk staff seemed to have a bit of an attitude towards us because we had extended multiple times and chose to do so through trip as it’s cheaper than the USD rates that the hotel charges directly. They said that what we paid through trip was too little however, we didn’t make those rates so I found that a bit rude. The whole hotel operates on USD rates so for value added services like laundry or transportation it can be very overpriced.

The second stay, the price is more expensive, but the value for money, breakfast is great, the mustard is authentic Chinese taste, the waiter is very polite, well trained, the bed is also very good sleep, it is recommended

It was great experience 🥰

I don’t recommend this hotel per my experience. During my second day, I encountered ants in my bed, realizing I slept with them unknowingly for a night during our group vacation booked by Regina of Maximum Impact. Despite notifying Regina and the staff, my request for a 25% refund was met with indifference. The manager, a Caucasian lady with short dark hair and glasses, dismissed my concerns, stating moving me to another room was sufficient compensation, insisting that ”it's just ants.” A disappointing response for a first-time visitor to Ghana. Shared videos, but no resolution. Consider this a fair warning. People need to know that Maximum Impact & Management agree to 1st time guest sleeping with ants 🐜 shameful… I have videos upon request.

Excellent location, comfortable and modern, perfect for staying overnight before catching a flight the next day. Neighbourhood was quiet and looks safe. Facilities and breakfast were nice too. Staff was helpful and friendly. Would stay there again next time I visit this beautiful country.