Best Hotels near Alfred A. Ring Park, Gainesville

We are not only Diamond members but also frequent guests at this particular Hilton. There was an issue with our AC leaking and we tried to reach out to the front desk staff. When they told us it was fixed but wasn’t, Danielle took the issue into her own hands. Kindly moved us to a new room close by and personally made sure we were taken care of. Thank you Danielle again for making sure, in these uncertain times, your guests were personally handled and your follow up was exemplary!! For those higher-ups, Danielle is a total asset to the Hilton team!! Because of employees like her, we will be back!

Mr. Leon Ford and Paula honestly were amazing. We booked our stay on Expedia and had accidentally put our stay for the wrong date. After staying on the phone with Expedia for over an hour, we had come to the lobby for help. They immediately were on the phone helping us. We were able to get our room for the night. They were so awesome and eager to help. This is by far the best staff I’ve come into with red roof and will be booking again with them as we come to this area every couple of weeks. Our check out experience was lovely and easy. Leon was super helpful and really all around an awesome person. I hope these 2 are recognized for their outstanding jobs and personality’s. Great job as a manager, in my opinion having staff like this makes the experience a great one! THANK YOU!

Worst experience ever. When we arrived we could already tell we were in for a treat. There were people standing around outside smoking all over the place. When I went into the lobby to sign in the lobby tv was extremely loud so the desk staff could sit and watch tv. We checked in with no problems. The trash cans all around the place were overflowing with trash and clearly had not been cleaned in many days. We walked into our room and it was not very clean. The floor looked and felt like it had not been mopped in weeks. There was no way we were walking around with shoes on. There was a hole in the wall and the shower area looked like it had not been wiped down in several months. We book a room with two bed but noticed there was only one towel. We went down to the front desk to get enough for the four of us, and were told we don't have any they are on backorder. That is was not her job to do the housekeepings job. We begged and pleaded and got two more towels and a bathmat to use as our fourth towel. Again people just hanging out smoking all over the place. As we were checking out, there was a pile of dog poop in front of the elevator that had clearly been there for awhile. Instead of cleaning it up they put a yellow caution sign over it.The mattresses were about as comfortable as a college dorm mattress. Very cheap. All of the counters had dust or a film on them. Not sure if I was cleaner walking in or leaving the shower. Worst experience ever.

We were very tired after driving for 2 days and decided to stay an extra night in Gainesville. We saw your hotel and decided to try it. We were very pleased by everything. The staff were so courteous and nice - the room was very nice with great amenities - and the breakfast was outstanding! Cereal and yogurt are usually my favs, but the biscuits and gravy, eggs and sausage caught my attention. Delicious! There was yummy blueberry muffins and coffee to top off breakfast. What a treat! We would definitely stay with you again! I've also been telling our friends how wonderful HOM is!

A friend and I found this to be a great stopover on a 3000 mi. driving trip. The room was large, clean, and (most importantly) comfortable. As a newer hotel, it looked very attractive, with the latest in amenities and decorations. It is very easy to find, parking wasn't difficult, and check-in went smoothly. It is a short drive from a small shopping mall, where one can pick up forgotten items. For sustenance, we simply walked across the street to a casual eatery (Perkins), which was OK, though not as adventuresome as we ordinarily would choose. My sister, who stays here often, recommended this, and I'm happy to pass on her recommendation!

This hotel has two amazing employees, the first is Shirley who is the breakfast attendant and is the warmest caring person you could possibly want in that position and she cooks an awesome breakfast. The other is Manuel at the front desk who is the most genuine employee I have ever met at a Marriott property. It was truly a pleasure dealing with these two amazing people this past weekend.

It’s by no means fancy/high end. It’s basic. You’re definitely not walking in and being wowed. It’s outdated to be honest. We were literally only there to sleep. It was for 10 nights though. We’ve never stayed at a hotel that long. A larger/more updated/ suite would’ve been a better fit. Our first room was on the second floor. It was not clean. At all. The toilet wasn’t even attached to the floor; there was urine on it too. The entire second floor stunk. There is one old washing machine and one old dryer up there. Not sure how much but not free. The front desk promptly moved us to the first floor. Very apologetic. This room was very clean. Not noisy despite being busy. The counter in the bathroom was very big. Every employee at this hotel was so nice. Especially Stephanie and Alice at the front desk. I would stay again; not for an extended time though.

Hotel is located in Gainesville old downtown, surrounded by many bars, restaurants and coffee shops. Parking is either free at close by parking garage or valet. We used valet for convenience. Bed was surprisingly comfortable with high quality bedsheets. Breakfast offers full range of warm and cold items. Overall, we would definitely stay here again.

I wish I had read some of the recent reviews of this hotel before I had checked in. True, this hotel is under construction and I understand that and have no issue with it. It's the way the hotel is presented on both the Marriott and the Trip Advisor website versus the reality of the dank, dark and musty rooms and the poor customer service that's so disappointing. You can fix the rooms with renovation, but you can't fix attitude with one. When getting to the front desk, no greeting, no smile, just ”last name”? Handed me my key and that was that. As a Lifetime Titanium Elite, I would have at least expected how I would like my bonus points to be be used. Not the end of the world. I asked directions to my room and she pointed and said without looking up, ”Down that hall”. Nothing else was offered or said. Again, not the end of the world, but then when you go to your room and it's so terribly dated with an odor, it all adds up. This place has a long.long way to go to measure up to the standard I've become used to in the majority of Marriott properties. And now that I have read the recent reviews of this property, before the GM responds with the sorry for the issues but the renovation will solve the problem, I'm noy buying it.