Biancodonda Lifestyle Hotel & Spa

Great hotel, great staff (especially Nico and Adirana) and great location. As soon as we arrived there was someone ready to take our bags and take care of parking our hire car. Nico gave us all the info we needed and a short tour of the hotel and facilities. Very knowledgeable of the area and gave us some great recommendations. The rooftop pool is a great facility that we used on a couple of days. Used the free shuttle bus to a local Lido the hotel is linked to. Nico and Adirana arranged a vineyard tour and tasting for us and didn’t give up trying to contact the vineyard (we asked late on). Ideally located to walk across the bridge to the old town each evening. Would highly recommend

This hotel is in the perfect location to explore both the old and the new town. The hotel is clean and comfortable. Breakfast was substantial and the morning breakfast team were helpful and friendly. The manager Paulo is a great host and a pleasure to talk to. We had numerous spa treatments and all of these were excellent, I highly recommend experiencing some of these, the spa team were both professional and fabulous. A special shout out goes to Adriana and Nico, for their advice and recommendations on where to go and what to do. Super helpful, very professional, great sense of humour, and all round lovely people. They are a credit to the hotel. My only 2 suggestions would be for the hotel to open the gym a little earlier than 9am because when there are day trips or other events planned this 9am start can clash, so I didn’t get to use it as much as I would have liked, but that’s just because I prefer an early morning workout. It would also be nice to have a night cap at the bar before bed, but this lacked a little atmosphere, however there are plenty of places just round the corner from the hotel for this. These two points do not take away from the excellent experience, they are just small observations. The driver that the hotel use for airport transfers and excursions is excellent, so don’t bother looking around, just use the hotels recommendation. Overall, a fantastic experience and I would definitely recommend this hotel if you like a central location with wonderful customer service. Well Done Biancodonda team, keep up the good work! (From Room 208)

Great facilities with an amazing service. Staff was very kind suggesting restaurants and experiences. Its a boutique hotel so its not located on top of a beach but its very close to a small yet very pleasent one. SPA and breakfast were also very good. Overall the service really stands out and makes it all worth. The room is very modern and comfortable which allows you to have a great night of sleep and be ready for the next day.