Travelodge by Wyndham Gallup

The location wasn’t the best, next to a train line that you could hear from the room all night. Reception was closed at 7pm and a note “please walk to the next hotel to collect key”. The actual bed was the best so far. Huge king sized and a really comfortable sleep.

I got there about 11:30 p.m. and they turn me away saying that they were overbooked the receptionist took my name and number and my confirmation number or refund and I have not yet to receive one

First the staff at the days inn where we had to check in were lovely and hard working. The hotel is half abandoned in a weird neighborhood in Gallup, no check in or check out except at the hotel nexrt door, dirty room, dead bug on the bed, paint peeling, thin and uncomfortable single sheet to sleep, and I felt unsafe like we should jam the door. It was pretty loud from both the train and hwy sound, glad we didnt have anyone on either side. Breakfast wasn't set up, again not at our hotel either, and there was only a prepacked take away bag ready. Ok price, but very sketchy with 2 kids and not a comfortable stay or process. Again, not at all the fault of the staff who was managing 2 hotel properties seemingly overnight and on his own.

I had informed property of my planned very late arrival but the office was locked when I did arrive around midnight. Needed to go to adjacent property to check in. There was confusion finding a key to my room although my reservation was made a week in advance. Basic room was clean and comfortable and grab-and-go breakfast was available at checkout.

Refused to give me a copy of the bill without the price. No towels.

nice bathroom shower, hot water, easy parking, comfortable bedding