The Ardilaun Hotel

Just back from a fantastic break in this hotel. Really relaxing break, the food in the Bistro was excellent as were the very nice friendly staff , in fact all the staff here were very friendly and helpful. This is a family owned hotel and it was easy to feel at home here. We have stayed here many times in the past and are looking forward to coming back again in near future.

We stayed at the Ardilaun over the mid term break and what a WONDERFUL few days it was, the kids thoroughly enjoyed every minute! Their highlight was having breakfast with the witch, she even made time to go around to every table and pose for photos, they couldnt wait to show granny and grandad and tell all their friends at school. Scavenger hunt was a hit, nice way to pass some time and they were rewarded with ice cream!. They loved the swimming pool and they got to meet some furry friends in the lobby while mum and dad enjoyed a glass of wine after a delicious meal in the bistro. Gardens are such a bonus and outdoor seating areas. Thank you to the amazing staff of the Ardilaun for making this a truly wonderful family break. We will be bqck!!

Breakfast was excellent. Staff were very helpful at breakfast. Check it was slow, someone of the same name had checked in and ours was marked as checked in also.. We got checked in, room was nice but was tight on space,it was a basic family room .

We stayed on Halloween night with our St Bernard Paddy and despite his size, the staff (especially Barbara the witch!) couldn't have been more welcoming or accommodating. He was also allowed in the hotel's large lobby next to the bar where we were able to eat and enjoy a drink in comfort. The garden room was also ideal especially with its part hard floor. Also, I had an early start the next morning so missed breakfast but the lovely Reception staff booked a taxi to station for me, made me a delicious coffee and gave me pastries for my trip. We will definitely be back!

I enjoyed this property and recommend it.

We had a lovely stay in the Ardalaun Hotel, Galway. The staff were absolutely brilliant. Great food. We will definitely be coming back.

Hotel has nice grounds, but the rooms are dated. Stayed at 4 other 4* hotels on my vacation and The Ardilaun did not felt like you do not get what you are paying for. Pillows and bed were not comfortable, walls are paper thin and could hear all surrounding rooms using the bathroom all throughout the night. Door was not closed after servicing, but luckily nothing was taken. On the plus side the staff is amazing, welcoming and attentive.

I regret having to write this review of a family event we had on Sunday 25th August in a private function room for 40 family members and friends to celebrate the life of a deceased family member. There had been many communications with management but no recent reply to these issues hence this review. The service was extremely slow, the fish overcooked (and inedible), the potatoes burnt and no proper supervision. Vegetables arrived after some people had eaten their main course. When we sought management, they gathered a few extra staff and indeed the Duty Manager got involved but too little too late. The family sat down at 1.30 pm and the main course was finished at 3.45pm. What was most disappointing was the lack of management response. On the day there was no offer to make up for the major inconvenience or the 7 guests who had the inedible fish that was left uneaten. The family were amazed as this lack of attention and professionalism as they had celebrated funerals, family gatherings, and overseas family stayed in the hotel and they estimated they spent €40,000 over the last 10 years and would have considered themselves very loyal guests of this hotel. Under pressure the next day 5 meals were taken off. the bill. Despite several emails not replied to, communication was established with management and a long conversation was had with many promises, investigations to be taken and feedback forthcoming. To date nothing.