Borgo Il Castagno

It is a beautiful park as you can also see from the pictures but once on location it was very disappointing. There was supposed to be a fence around the pool but there is none. There are some poles around it but children can crawl under them. And the button for the entrance gate is at child height so it didn't feel safe to let your child walk en play around the park. In the playground, the barren grass was so high that children could not play there. Only at the end of our vacation was this mowed. The pool has some loose tiles, was not cleaned much (a lost patch for example was there for over a week). The cottages in themselves are spacious, but all outdated. They should refurbish everything and restock with good pans, cutlery, etc. Our house was very dirty upon arrival. For example, there were still caked, unwashed pans in the cupboard. Even some crisps in a bowl. Under the beds there were still candy wrappers and napkins from previous guests and in pits of 2 bathrooms there were still hairs. Very dirty. We stayed here for two weeks and after 1 week we would get a linen change. The new sheets and towels were just put in front of our door and we had to go and change all the beds ourselves. Also very strange, I had never experienced this before. Unfortunately when changing the sheets I saw how gross everything was under and around the beds. It says on the site that there is a washing machine. There is one only it can only be used during the opening hours of the reception, which is only a few hours a day and some days it is not open at all. And since you don't have a lot of opportunities to to laundry, the machine is fully booked with other guests and rarely usable.

(Photos only)