Hotels near Kelaniya Railway Station, Gampaha

I have been here for long vacation and untlimately ends up being in thia hotel longterm. This is hotel has no customer service, bizzar laguage been used by the receptionist cum cahsire. Managemt dont care about the customers, they all belive what the reseptionests says. No water, literally there is no water . Specifically towerds in the evening No hot water at all. If you need to have a wash you must call the receptionist and inform . The evilish receptionist name call Janani calls you at 7.30 am and if there is adelay then thats theend of the story. They charge big but not nevern giving daily complimentry water bottles even. If you stay for one night and the bed.linon is good then they will flip the covers upside and down and prepare fro the next customer airrivals. Complimentry towels offerd to customer is beenused to wipe the toilet .customer used towels been used to cleen toilet.floors after wasing the lavatory . No room.service for two days . As per hotel policy they dont change or clen the rooms for days if customer staying. Broken toilet equipments. Most of the rooms in the hotel has cheap hotel itmes such as ,beds and stiff sprin metress ,toilet equipments and ect .is not upto a standerd . Dingy elivator workes sometime and sometine its dont . Per room.one bedsheet and two soft pillows have been given even if there is two custowes stay at room. Overall this place is a horrifying experiance for me .though you have paid money, this is a place you cant expect customer service , they priorities money on the meantime customer is been treated very very bad . Starting from managemnt to ground level staffs . Last but not least price point they selling such a low scaled hotel really high. hence i would like to request tripasvosor to re evaluate the service standerds .

It was really cordial to stay in a Chinese-owned hotel in Colombo, Sri Lanka. The room decoration was in the style of a Chinese express hotel. Being in a foreign country, I immediately felt like I had returned home! Unfortunately, the hot water was always unavailable, and many details were not done well. Many areas of the hotel still need to be improved.

It's a rural corner, so be prepared when you go. If you go in, you won't come out It explodes in the Wi-Fi hallway lie in bed and die

Nice guest house. The owners are generally charming people. We met, accommodated, told and showed everything. There is a kitchen with everything you need. In the morning, the hostess prepared a delicious breakfast and helped call a taxi. In general, I had a good impression. From this place it is convenient to get to the airport. If you have a late check-in, it is better to notify the hosts in advance.

Before the end of the holiday, we still planned to stay in Colombo for one day before leaving, so we still booked this hotel and checked in at ten in the morning. Since the guests had just checked out, we needed to wait for cleaning, so we sat on the side while the staff sent us there. The juice was served, just when the mouth was dry, the juice was like a timely rain. After a while, a manager said that cleaning would take some time and invited us to have a buffet breakfast. We politely declined, after all, it was a bit expensive, and then we went to the mall downstairs to eat. We bought something and just came back. The manager asked us if he could buy us a cup of coffee. We happily accepted it and were very touched at the same time because the wait was caused by our own early check-in, but the hotel tried to save us from the long wait. It's not pleasant to do so much, thank you very much

Impressed with the cleanliness of the room. Old building for sure but the room was well maintained. Staff were all well trained.

Everything was excellent. Very good buffet for breakfast. Nice pool on the roof with gym and coctail bar. My room is on 24 floor has a fantastic view on the green lake, skyscrapers and a port of Galle face green. The room was always clean and fully equiped - much thanks for housekeeping to Dhananjaya!

Although we arrived late, the staff welcomed us with a smile. I hadn't eaten, so I asked about a nearby restaurant, and he handed me his cell phone and said, ``Just order UBER eats, and I'll pay you later.'' Also, I had booked a room with breakfast included, but when I told them I couldn't eat it because I was leaving early the next morning, they gave me the price without breakfast. The facilities and location were about the same considering the price, but the staff was friendly and nice. The availability of electrical outlets was also good.

Granbell colombo is the most beautiful city hotel in colombo , It offer really japanese hospitality experience , foods are really tasty , Hotel has most beautiful infinity pool at roof top. That experience is very attractive . Roof top bar is little bit crowded in weekend . But bar staff provide quick service. Also Room has consist with modern features . And Room has bath tab . It is really nice. Overall experience is really worth for money.staff was very friendly. Mihiranga from reception he helps us very friendly during our stay and restaurant staff Niroshan , kasun is very helpfull . We will definitely come back again . Thanks Granbell ❤