Guest User
December 7, 2021
We checked in to the hotel as per given timing. By then only one room was ready. So we asked them to get another ready after lunch we will come. We come around 6pm , they gave the rooms keys we saw room wasn't arranged, cigarette and alcohol smell was in the room. See pictures. They are so unprofessional and unapologetic , hotel staff simply said this things happens we are full now. After escalating to the hotel manager they arranged another bad room with no air circulation and damp. Entirehotel was dirty!! Lobby, lift, sofa, bed sheet, bathrooms everything was dirty and needs basic cleaning and dusting. They need a lot of improvement in order to remain in business. Food was okay. I would highly recommend not to waist your hard earned money in this hotel. Picture was you see here are simply deceptive. Actual rooms are horrific! Save your money!!