Summit Namnang Courtyard & Spa Near Mg Marg

Best Hospitality in Hills with decent behavior. Thanks Summit Namang . This is my 4th time stay in Summit hotels . Waiting for next visit. I recommend summits Hotel in hills area probably west bengal and Sikkim for best services and hospitality with smile. Yes... Food also good and perfect.

Was a very good experience friendly cooperative staffs enjoyed its nearby market just 500 mts distance a lil uphill climb but was a very wonderful stay enjoyed good food good location everything was good there enjoyed alot will recommend .

Hotel staff are very humble and helpful all the time. Kudos, Rooms are big and clean with a very nice view of Kanchenjunga and its vally. MG marg is just 800 -900mtrs from the hotel which is a 15 minutes walking distance n Overall it was a nice experience. Mr sakar subba is very humble Awesome restaurant and its view (cable car)

It was on my birthday . I chose this hotel and it was really welcoming. We had a wonderful time. Little far from the market but it was so wonderful to walk since it has calm and peaceful environment. We had wonderful view from our room . Would thanks staffs for their generous attitude.

The impeccable service and hospitality of your staff made our retreat most enjoyable. We were very impressed by the responsiveness of you and your staff from the planing stage till the end of our retreat. What is most commendable is that numerous request were all but acceded. Thank you team Namnang

On date of 27/7/2024 - 28/7/2024 We have a 41 member group We stayed two night Manager arrange for banquet party. Great hotel. Everything was nice. Me and my colleagues would surely choose it again next time we visit summit. Great location, great service, friendly staff. Good value for the money. Breakfast was delicious. Very comfortable. Memorable stay Would definitely recommend Thank you!"

We had an incredible stay at Summit Namnang Courtyard & Spa! Warm welcome with their traditional silk garland. We stayed in room no 506 Our room was spacious and comfortable, with a breathtaking view of the mountains. The food was exceptional, with a wide range of options at the buffet and delicious à la carte dishes. The service was amazing everyone was with smiling face specially thanks to Sujal. The hotel's location was perfect 15 minutes walkable distance from heart of city MG Marg. The staff went above and beyond to make our stay special, Receptionist Umang answered all our queries with smiling face. Will recommend this hotel for sure. Best hotel to stay in sikkim Overall, Summit Namnang exceeded our expectations in every way. It's a true gem in Gangtok, offering exceptional service, comfort, and hospitality. We can't wait to return!

A little away from the busy crowded roads but MG road is still accessible via foot. Rooms had great view and staffs very supportive. A big shout out to the manager, Amit Saxena, for being so helpful and kind. Highly recommend this place. Definitely recommend to others

We visited Summit Namnang from 7th June 2024 till 10th June 2024 with a family of 5. It was nothing short of an absolute nightmare! If there was a way to give a negative review we would have. This hotel doesn’t deserve even 1/10. To start with, it’s nowhere close to what it claims to me and please do not get swayed by the reviews across forums, its very misleading and possibly not genuine. Few issues to start with: 1. No air conditioning, which is understandable in Gangtok, but there is not even a ceiling fan, there’s just a lousy standing fan (barely in order) provided and it will be treated as a favour 2. You would be left debating with the management here on an extra fan which fell under deaf ears during the first two days of our stay: we had 2 rooms, a family room of 3 adults where 3 adults where left uncomfortable and underventilated in a room which is not even expected in a budget motel 3. Attitude of the managers: Undertrained, lack customer centricity and basic empathy, our complaints about basic ventilation and a working standing fan in 2 rooms for which we paid almost 18K per night fell to deaf ears and the night manager on 7th of June treated it as a regular issue and demonstrated an attitude which is unheard of in hospitality circles, the answer provided was that nothing can be done and refused ti even come to the room and meet us to resolve the issue. After repeated complaints and even talking to the central escalation desk, we had to walk to the reception and he finally half heartedly agreed to provide a cooler which is not enough for even 10% of the room, absolute lack of empathy and basic training 4. The food is pathetic to say the least, please do not opt for breakfast, lunch or dinner here, it’s tasteless and substandard, we were forced to have almost all our meals at MG Marg due to this 5. The breakfast menu is monotonous and substandard again, low budget motels have better breakfast, i would not pay even 1K for these rooms per night and ended up paying 8K for 1 room 6. On the third and final day of our stay the hotel manager met us and tried to somehow remedy the issue after repeated mails and escalations to the central team however all he coild provide was an extra standing fan in one of our rooms, our fan in the so called Kanchenjenga suite remained broken and kept rotating without being stagnant at one place which was the core issue and not resolved throughout 72 hours 7. Do not get fooled by the photographs provided on MakeMyTrip or other forums, they are misleading and the quality and maintenance of the rooms is exceptionally substandard 8. The geyser in the rooms have only 1 min of hot water and are not sufficient for even 1 person to have a comfortable shower 9. The staff are untrained and unsuitable for the claims made by the hotel on various forums In summary, taking this time out to write this review so no other family has to go through this ordeal again, please avoid Summit Namnang and possibly Summit group at