The Mazong Hotel

It deserves a minus star. The owner thinks he is oversmart, check the photos and check your hotel booking, we were there on 11-Oct-2024 to 12-Oct-2024, total group of 16 heads. The worst hotel experience I've ever had. This place is incredibly disappointing, and I strongly urge anyone to avoid it. The staff were very unprofessional, unfriendly, and completely unhelpful. The food was terrible—way below any acceptable standard. To make matters worse, there wasn't even a proper dining room; meals were served in an uncomfortable, cramped space. In our room, multiple lights weren’t working, and the geyser was out of order, making it impossible to get hot water. The mattresses were of terrible quality, and the rooms were infested with toxic bugs, making it a struggle to get any rest. Overall, the conditions were highly unsanitary and uncomfortable. NBSTC tourism booked this place as part of a tour package, and it felt like a complete waste of money and time. I expected a much better experience and am left incredibly disappointed. Avoid this place at all costs if you want a pleasant stay in Gangtok.

Very cooperative hotel staff and location is awesome with banfire

1. Location - around 1. 4 km from mg market / lal bazaar 2. Food - food quality is very good (veg) 3. Hygiene - need little improvement 4. Safety standards - as per norms

Back side hotel view just good. Hotel manager and stuff very friendly and helpful. Room is also good

Nice location and perfect ambiance

It was good hotel in term of staying and ambience. Nice staff behavior and service. Some issue with cab services but over all a very good and pleas-end experience. No. This is all.