Ganzhou Wellton ACA Hotel (Da Vinci City Center MixC Store) Reviews
Ganzhou Wellton ACA Hotel (Da Vinci City Center MixC Store)
Dengfeng Avenue Da Vinci City Center Building 1, Zhanggong District, Ganzhou, Jiangxi, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Ganzhou Wellton ACA Hotel (Da Vinci City Center MixC Store) Guest Reviews
4.7/5
Outstanding
1878 review
Verified reviewsLocation4.8
Amenities4.7
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(1878)
Positive reviews(1858)
Reviews with photos/video(883)
Friendly front desk staff(353)
Delicious breakfast(278)
Awesome amenities(175)
Many amenities(86)
Convenient parking(70)
Located downtown(28)
Secluded lake view(12)
Delicious buffet(11)
Negative reviews(20)
Anonymous User
Guestroom - Lake-View (Double Bed)
Stayed in Jun 2024
Couples
5 review
Outstanding
Posted on Aug 12, 2024
Great experience
Guest User
Boutique Room - Lake-View (Double Bed)
Stayed in May 2024
Solo travelers
2 review
Outstanding
Posted on May 11, 2024
The sanitary environment is quite good, the front desk service is also very good, the bathroom is quite large, next to the road without curtains, you can hear a little noise, with the curtains drawn, it seems that you can't hear it, I think it is acceptable
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy to meet you at Ganzhou Woer ACA Hotel. I must like your review of Xiaowo. Staying in a hotel comfortably is the best feeling when you are away from home. With rich and nutritious breakfast, clean and tidy hygiene, warm and considerate service, Xiaowo has always been favored by business travelers and young friends, and has been praised countless times. All the staff of Ganzhou Woer ACA Hotel are dedicated to serving you and look forward to your coming again! !
Guest User
Premier Room - Lake-View (Double Bed)
Stayed in May 2024
Couples
6 review
Outstanding
Posted on May 3, 2024
Very good. The hotel is new. The hardware is very good. There are several large shopping malls nearby. It is very convenient to eat and drink. It is also close to the museum. It happened to be May Day. There were many people. The breakfast on the first day was a little chaotic, but it was adjusted quickly. It was obviously improved on the second day. The view from the room is good. It is very comfortable to sit on the big sofa and watch the lake view. The best thing is the chair of the dressing table. It is very comfortable for girls to sit while putting on makeup and blowing their hair. 😄 They also gave authentic snacks when they checked in. Not bad
Original TextTranslated by Google
Response from Property: Dear distinguished guests, your satisfaction is the best affirmation and recognition for us. We believe that a good hotel must be promoted and spread by good reputation. Your support is our unlimited motivation. We will definitely provide more guests with a satisfactory accommodation experience with better and higher-quality services. All the staff of Ganzhou Walton ACA Hotel wish you a smooth work! !
.LY
Deluxe Room - Lake-View
Stayed in Apr 2024
Couples
1 review
Posted on May 8, 2024
The tea making equipment was not complete, and most importantly, the bathroom did not even have the most basic toothbrush, comb and toiletries. This shows how careless the room service was, and the attitude of the front desk staff was not very good either.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I was not able to bring you a satisfactory accommodation experience during this stay. The hotel attaches great importance to the issues you raised, and Xiaowo deeply felt his own shortcomings. Xiaowo will be more strict with the housekeeping sister to pay attention to the room cleaning process, check for deficiencies and make up for them, and not miss any details. We attach great importance to the service issues of the hotel. We are well aware that service is the lifeline of a hotel. The requirements for front desk staff will be stricter, and at the same time, the training of employees' service awareness will be strengthened to prevent such a situation from happening again in the future. It is a pity that I could not get your 5-point praise. I hope you will come back to stay again and urge us to continue to grow. I look forward to serving you again! I wish you a happy life! !
Guest User
Boutique Room - Lake-View (Double Bed)
Stayed in Apr 2024
Couples
5 review
Outstanding
Posted on Apr 30, 2024
The bathroom is super big. Smart voice control. Every staff member is very enthusiastic. The front desk lady and the room attendant give thumbs up👍👍👍👍
Original TextTranslated by Google
Response from Property: Dear distinguished guest, your satisfaction is the best affirmation and recognition for us. We believe that a good hotel must be promoted and spread by good reputation. Your support is our unlimited motivation. We will definitely provide more guests with a satisfactory accommodation experience with better and higher-quality services. All the staff of Ganzhou Walton ACA Hotel wish you a smooth work! !
Anonymous User
Boutique Room - Lake-View (Double Bed)
Stayed in Apr 2024
Business travelers
11 review
Outstanding
Posted on Apr 18, 2024
The hotel is good, and the design is serious, which can be seen from the cup holder. The front desk is warm and thoughtful, the room with a good view, and breakfast is provided. The room is very clean. Smart toilet, dressing mirror with light. There are plenty of free underground parking spaces. There are at least 4 convenience stores within 50 meters of the gate, which is very convenient for eating. The hotel staff will greet each other when they meet, and a lady at the front desk took the initiative to help me deal with the oily takeaway plastic bag. In short, I am very satisfied with my stay, and this is my first choice when I come to Ganzhou again.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your 5-star praise for Xiaowo. We are extremely happy and proud to receive your support and recognition. Xiaowo will continue to make breakthroughs and improvements, and continue to maintain the same location advantages, complete supporting facilities, and mature services. Looking forward to the next beautiful encounter, I wish you happiness every day, all the best, and look forward to your next stay! !
HOKARMAN
Deluxe City-view Twin Room
Stayed in Apr 2024
Business travelers
3 review
Amazing
Posted on Apr 11, 2024
The price for two people is just over 300 per night, including breakfast. The location is excellent, with lake view and city view options. Next to the district government and Central Park, you can enjoy the beautiful scenery from the room. Next to it is MixC, which is very convenient for shopping and eating in five minutes. There are also some restaurants downstairs, and there are many places to eat on Fifth Avenue.
Located in Zhanggong District, it takes 20 to 30 minutes by taxi from the high-speed rail station, and it takes about 20 to 30 minutes by taxi to visit the old district attractions. It is very convenient for business trips.
The hardware decoration is very new, and the bathroom is equipped with a special washbasin, but the lighting in the lobby, elevator, and corridor is a bit dim.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for sharing such a thoughtful stay experience with us and recognizing our service level. I am glad that the environment and efficient and reliable service of our Ganzhou Walton ACA Hotel have left you with unforgettable wonderful memories after leaving. Let every guest have an unforgettable stay experience is what the hotel has always pursued. We are happy to embellish your stay with a touch of uniqueness and care. Thank you again for choosing to stay in the hotel. Next time we will work harder to get a full score review from you. Looking forward to your next visit and wish you a happy life! !
Guest User
Boutique Room - Lake-View (Double Bed)
Stayed in Mar 2024
Family
1 review
Outstanding
Posted on Apr 5, 2024
Super satisfied, the service of the front desk lady is super good, the room service is also superb, the environment is very comfortable. Because of my own reasons, I booked the wrong date, and I found it when I arrived at the hotel. The front desk lady could not ask the manager for permission at the moment, but she did not hesitate to let me check in first, moved the date to today, and upgraded a room. Touched 😹 Although I received a deposit, the manager refunded it as soon as he replied. I was really touched! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am delighted to receive your thoughtful evaluation and start a day full of energy. Thank you for your love for Ganzhou Woer ACA Hotel. We hope to create a comfortable home for guests on the road and an exclusive "paradise" for guests who are busy in the bustling city. We hope to bring the best things of Xiaowo to every traveler, and hope to enjoy a sense of relaxation, quietness and joy in the hard work. I believe you will like Ganzhou Woer ACA Hotel more and more~ Xiaowo looks forward to meeting you next time!!
Guest User
Boutique Room - Lake-View (Double Bed)
Stayed in Mar 2024
Family
15 review
Outstanding
Posted on Mar 26, 2024
The hotel is very good. The waiter 003 who arranged the check-in was very patient to arrange it for me. The room is also fully equipped with washing machine, TV, wireless network, etc. There are also free drinks in the refrigerator. The hotel is well-received. I will stay here again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your praise. Your affirmation is the greatest support for Xiaowo. It is an honor to receive your full praise. We will continue to maintain the best service. Thank you for sharing this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit. Therefore, we are particularly concerned about everything you do during your stay in the hotel. We will definitely show you a better self and always be by your side. We are committed to serving every guest and look forward to your stay again! !
Guest User
Deluxe City-view Queen Room
Stayed in Mar 2024
Family
3 review
Outstanding
Posted on Mar 25, 2024
Environment: The room is very clean and large.
Outside the window is Central Park and next to MixC. Nice!
Service: The staff are very nice.
We have elderly people and children who upgraded our room.
This price is really a surprise!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, a good review from you is worse than a spring breeze. Thank you for your simple and loving review. Thank you for your trust and support. The hotel's comfortable and elegant environment, complete facilities and meticulous service allow you to enjoy the endless fun of life. Sincerely look forward to your visit again! !
Raymond1081
Boutique Room - Lake-View (Double Bed)
Stayed in Feb 2024
Couples
64 review
Outstanding
Posted on Feb 3, 2024
Surprising service attitude: Let’s not talk about the hardware first. As soon as I walked in, I felt the warm service of the front desk clerk 007, and I felt at home. This is my first impression of the people of Ganzhou. A tourist city must have such serious and sincere service personnel, so that the tourism industry can be sustained half the time. Let me follow up by saying that this hotel is the most cost-effective five-star hotel I have ever stayed in. I won’t go into too many details, you can just take a look at the pictures below.
Original TextTranslated by Google
6/15
Response from Property: Dear, thank you for choosing Ganzhou Walton ACA Hotel as your place of stay, and for giving valuable praise and recommendations and providing beautiful pictures. It is an honor to receive your recognition of the hotel service. Your satisfaction is the best praise for the hotel. We are always committed to providing every guest with a home-like service, so that you can relax and feel happy while staying. Sincerely look forward to your visit again and wish you a happy life. Wish you all the best! !
Guest User
Deluxe City-view Queen Room
Stayed in Feb 2024
Solo travelers
4 review
Posted on Mar 10, 2024
The service of this hotel is terrible, and the hygiene is also terrible. I arrived at the hotel at around 1:00 am, and tried to book a room, but the room was in this condition. I called the front desk, but no service was given. I was so sleepy that I almost fell asleep in the lobby. Later, I went to ask for a room and they gave me what was available. There was no explanation or apology until I checked out!
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I could not bring you a good stay experience this time. The hygiene and service you mentioned are issues that the hotel attaches great importance to. Your feedback made Xiaowo deeply feel his own shortcomings. Xiaowo has strictly asked the housekeeper to pay more attention to the details of room hygiene. We attach great importance to the service issues of the hotel. We know that service is the lifeline of a hotel and the requirements for front desk staff are also very strict. We immediately held the front desk staff accountable on the day and once again announced the service standards and requirements to all staff of the front office department to prevent such a situation from happening again in the future. We will also put forward higher requirements for the hotel's management. For every guest, whether from check-in to check-out, we will provide better service and after-sales. We are really very guilty about this! We will listen carefully to your suggestions and look forward to serving you again! !
Yiranzxx
Guestroom - Lake-View (Double Bed)
Stayed in Feb 2024
Travel with friends
27 review
Posted on Apr 2, 2024
A hotel that opened in a hurry! The front desk service is really average. A group of people checked in during the Spring Festival. We couldn't check in around 16:00 in the afternoon. The front desk didn't apologize and had a lot of complaints;
Facilities: average, the screws of the custom curtains fell off the next day;
Hygiene: details are not good;
Environment: very convenient, the door is not obvious;
Service: front desk 🙅
Original TextTranslated by Google
6/8
Response from Property: Dear guest, we are very sorry for the problems you encountered during your stay in the hotel. We sincerely thank you for your feedback, and your opinions are very important to us. We will immediately investigate and improve the hygiene issues and ensure that we provide better services. If you have any further comments or needs, please feel free to contact us. Once again, we sincerely apologize for the unpleasant experience you have and look forward to the opportunity to show our service level again.
Guest User
Deluxe Room - Lake-View
Stayed in Feb 2024
Couples
14 review
Posted on Mar 17, 2024
Traveling during the Spring Festival, I arrived at the hotel at around 9pm... I was told that the room had not been cleaned yet... Then I was told to wait for more than ten minutes before I was told that it was ready... I went upstairs to take a look... It was a mess... (As shown in the picture) I went downstairs to the lobby to tell them... I was told to wait for about 20 minutes... Then I was given a different room... (I guess it was for their leader) There was no mineral water or bathrobes...
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello, I am very sorry that you left the hotel with an unpleasant experience. We will definitely verify the room problems you reported and hold the person and the supervisor responsible, because we do have strict requirements for room hygiene and service, and we need to ensure that every room is clean when guests check in. I am really sorry, we will definitely increase training and inspection efforts again! At the same time, we also hope that other families can contact us if they have any questions during their stay, and we will handle it for you in time! Each of our rooms is intelligently controlled, equipped with tea, coffee, mineral water and free drinks. If it is not enough, you can call the front desk at any time, and we will deliver it to you in time. The bathrobe and electronic scale of the room price are also standard. Xiaowo also sincerely invites you to choose our home again. On the one hand, we can make up for the bad experience brought to you by the lack of management last time, and on the other hand, we are very happy to accept everyone's supervision and suggestions! I wish you a pleasant journey! !
Guest User
Premier Room - Lake-View (Double Bed)
Stayed in Feb 2024
Family
1 review
Posted on Feb 15, 2024
A very disappointing choice. The air conditioner cannot be adjusted privately. The central air conditioner, the staff will only turn on the warm air when it is too cold!!! I was not feeling well and was going to extend my stay, but the front desk told me that I could not extend my stay because the room had been sold. Which hotel does not prioritize the original tenants' requirements? And no one communicated with me during the whole process whether to extend my stay. After contacting the manager and a bunch of leaders, the room was left for me, but the price was increased. I was speechless! If I hadn't felt well, I would have really changed hotels. The most important thing is that the room decoration smells very strong, and it is not recommended for people with children!!! This is the worst hotel I have ever stayed in!!! The above is really a valid comment for your reference!!!
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello, thank you for taking the time out of your busy schedule to comment on the hotel. We are very sorry for the bad stay experience you have brought to you. Due to the high temperature during the daytime during the Spring Festival, the room is stuffy. The hotel provides air conditioning during the day and turns on the heating at night. The temperature difference between day and night is large. The adjustment of the air conditioning brings you a bad experience. Xiaowo is very sorry. The room was tight during the Spring Festival. At that time, there were indeed no extra rooms in the hotel. When the front desk heard that the dear needed to stay, he immediately found the department manager to negotiate and adjust the room. Because it took a long time, I was really sorry that I didn’t communicate with you in time during the period. Xiaowo wanted to properly handle the problem once and for all before looking for the dear. During the Spring Festival, the hotel’s room price will be reasonably adjusted according to the season. Our pricing in the surrounding hotels is also very cost-effective and the hotel has a preferential seasonal event recently. The hotel will be renovated in the spring of 2023 and officially opened in 2024. All rooms have been treated with formaldehyde before opening, and professional institutions have tested it using professional formaldehyde testing equipment. In addition, the weather in Ganzhou has changed a lot recently, with the temperature dropping and rising suddenly. You should also pay more attention to your health, add or remove clothes in time to avoid catching a cold, and seek medical attention in time if you feel unwell. The hotel actively handles the problems you reported during your stay in the hotel and strives to bring you better service. Please believe that we want to do more for our guests! !