707-98 Misari-ro, Seorak-myeon, Gapyeong-gun, Gyeonggi-do, 12462, South KoreaView Hotel Details
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Gapyeong Parotia Waterhouse Guest Reviews
3.2/5
10 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.2
Amenities3.3
Service3.2
Cleanliness3.2
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yoon
Cabana Twin Room
Stayed in Jul 2024
Family
2 review
1.5/5
Posted on Jul 21, 2024
Last year, I stayed there with my child unexpectedly, but this year, the whole family stayed there again because there was a swimming pool with a view that felt like I had seen abroad. I thought it would have improved since the year changed, but...
1. There is no parking lot. There are 5-6 parking spaces on the street, and other than that, there is no line on the grassy area behind the hotel.
2. There is no CCTV. There were a lot of parking that day, so I was barely able to park on the grass, but when I looked in the morning, I saw a new car that hadn't even been purchased for 6 months with a scratched bumper.
3. The owner has no service spirit. When I asked for vehicle information before and after the check-in date to see who scratched and ran away, the first response was "No cooperation except for official reporting to public institutions" and "Don't treat me like a criminal when it wasn't my fault." They first claimed that they were not at fault for the damage to the pitcher's vehicle. After calling the police and reporting the hit-and-run case, only then did they say, "I hope it gets resolved smoothly," and provide a laptop to check the black box and cooperate in providing information on the pitcher.
_Currently, Gapyeong Seorak Police Station has officially reported the hit-and-run case.
Let's drive with manners and conscience. -
4. There was mold in the wireless electric pot in the room. The amenities were cheap domestic products.
Last year, I stayed with my child unexpectedly, and there was a swimming pool that felt like a view from abroad, so the whole family stayed again this year. I thought it would have improved over the years, but..
1. No parking lot. 5~6 road parking spaces, but in the grass field behind the hotel, parking in a place where no lines are drawn.
2. No CCTV. I barely parked on the grass because there was a lot of parking on this day, but in the morning, I found a bumper goose egg in a new car less than six months old.
3. The owner's service is hectic. When asked to provide vehicle information after the date of stay, they said, "There is no cooperation other than the official registration of public institutions," and "Don't be a sinner if there is no fault on your part." The first to insist that they are not responsible for damage to the pitcher's vehicle. Afterwards, when they called the police and filed for a hit-and-run, they said, "Please solve the problem," and provided a laptop to check the black box and provided information on the pitcher _Currently, Gapyeong Seorak Police Station official hit-and-run application.
Let's drive manners and conscience. - 4. Cordless electric port mold in the room. Amenity Domestic Cheap.
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djooo
Cabana Twin Room
Stayed in Aug 2024
Family
1 review
2.0/5
Posted on Aug 3, 2024
The pool is nice, but the room is not clean, and the bathroom smells bad... The smell of the sewer backflow is so bad that it gives me a headache at night, and the bathroom door is open at the top, so closing it doesn't help. It was the worst trip ever, because I couldn't ask questions or sleep properly at night. And I made a reservation for 3 people, but when I checked in, the hotel said that all rooms are for 2 people and asked for an additional fee. Even though I made the reservation for 3...
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Guest User
Standard A Room
Stayed in Oct 2023
Couples
1 review
2.0/5
Posted on Dec 30, 2023
The room was cleaner than I thought. The outside view was so pretty because it was made of glass, but the downside was that it was too visible from outside. And the location was more remote than I thought. The facilities were not bad! I don't know about the service because I had to meet the staff. The barbecue staff was kind.
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Guest User
Standard Room with Balcony
Stayed in Dec 2023
Couples
22 review
4.5/5
Great
Posted on Dec 25, 2023
I came here after being kind, clean and neat.
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하진국
Standard Room with Balcony
Stayed in Apr 2022
Other
37 review
5.0/5
Outstanding
Posted on Jun 13, 2022
I was worried because it looked like an old building, but it was better than I expected.
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Guest User
Cabana Twin Room
Stayed in Jul 2024
Family
1 review
1.0/5
Posted on Sep 28, 2024
그다지 많은 여행을 다녀본 건 아니지만 내가 다녀 본 숙소 중 제일 최악이었음
아는 지인 가족과 같이 갔는데 지인 분은 2인실이고 우린 3인실이었음
3인가족으로 결재를 다 하고 왔는데 갑자기 1인 비용을 더 내라고 하셔서 결재를 다 했다며 내역을 보여드린다고 해도 프론트에 앉아 있는 사람은 자긴 직원이 아니라고 하시며 손님에게 무례함을 넘어 큰소리로 방에 들어가던지 가시던지 알아서 하라고 하고 다른 직원을 불러 달라는 말에 어딘가로 가셔서는 오지도 않으심
어찌저찌해서 다른 분과 통화 후 방에 들어갔는데 침대 밑에는 먹던 과자봉지가 그대로 있고 벽 모서리에는 거미줄이 있고 침구도 청결하지 않았음
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