I visited this Hotel for a trip to Garut on 21-22 July 2020. The hotel was rather big, inside a complex with some restaurants or cafes next to the hotel. The service was good: fast check-in, fast room service (i was borrowing a set of spoon, fork and plate). The location of the hotel is very close to the city of Garut. However the facility is kinda poorish. I spent a lot of my time in the hotel room for working, but the table is very-very small. I worked with a MacBook Air 13” on the table and not even my hand could be laid on the table. It's only enough for a laptop. If you need more space, you must move the tray of glasses and instant beverages to other place. The electric water kettle handle was frail, it should be glued to its body, but some parts of the handle are detached. The bed was not too comfy, you could feel the spring when you are sitting or even lying down. The soap in the bathroom is 3 in 1: soap, shampoo and conditioner. The shower's hot water is warm, not hot enough for me. Another big problem for me is the lighting. Even when I turned all the lights on, the lighting was still dim. My eye was hurting when I do my work on the laptop during late afternoon to early morning. If you're doing business in Garut and don't stay a lot in the hotel, this hotel is recommended for you. You will mostly not care how comfy the bed is when you're tired and you will not use the table for working. However, if you're doing a holiday or do stay a lot in the room and willing to work from the hotel, this hotel is not for you. I would like to suggest you Santika, which offer you better in-room experience, with more expensive price unfortunately.
Excellent
52 Reviews