Patra Malioboro Hotel Reviews
Patra Malioboro Hotel
Sosrowijayan St No.35, Sosromenduran, Gedong, Sosromenduran, Gedong Tengen, Yogyakarta, Special Region of Yogyakarta, 55271, IndonesiaView Hotel Details
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Patra Malioboro Hotel Guest Reviews
4.6/5
Great
38 review
Verified reviewsLocation4.8
Amenities4.3
Service4.7
Cleanliness4.6
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All reviews(38)
Positive reviews(37)
Reviews with photos/video(9)
Convenient location(7)
Clean and tidy(6)
Awesome stay(5)
Negative reviews(1)
Guest User
Deluxe Double Room
Stayed in Oct 2024
Business travelers
1 review
Outstanding
Posted on Nov 19, 2024
room 315
good air con
clean room
cozy bed
thanks!
Response from Property: Dear Guest,Warmest greeting from Patra Malioboro hotel..On behalf of the Management and Staff we would like to thank you for choosing us to be the preference your accommodation during a visit to Yogyakarta City. We greatly appreciate your time to share of your experiences while staying at Patra Malioboro.We are very happy and proud to hear that you feel comfortable with our services. This complimentary will be the references for other customers to be more convinced to stay with us.We are pleased to share this comment to our members to encourage us in presenting the excellent service to our guests.We looking forward to welcoming you back with our hospitality on your business or leisure purpose in Yogyakarta City.Warm regards,B. SetiabudiGeneral manager
imam
Premier Room
Stayed in Dec 2023
Family
2 review
Outstanding
Posted on Feb 24, 2024
Great location near malioboro. Clean room and good service. Overall good
Response from Property: Dear Mr. Imam,Warmest Greetings from Patra Malioboro Hotel...On behalf of the Management and Staff we would like to thank you for choosing us to be the preference your accommodation during a visit to Yogyakarta City. We greatly appreciate your time to share of your experiences while staying at Patra Malioboro.We are very happy and proud to hear that you feel comfortable with our services. This complimentary will be the references for other customers to be more convinced to stay with us.We are pleased to share this comment to our members to encourage us in presenting the excellent service to our guests.We looking forward to welcoming you back with our hospitality on your business or leisure purpose in Yogyakarta City.Warm regards,RoniGeneral Manager
down to earth
Deluxe Room
Stayed in Jun 2023
Couples
12 review
Amazing
Posted on Aug 5, 2023
Great! We had a good stay of 5 nights, taking our time to explore Yogyarkata. The room is modern and clean. Stable wifi, cooling aircon. It was also quiet and staff were always cheerful and polite. Just a short safe stroll to Malioboro and the train station. We booked without breakfast. We only tried the hotel buffet breakfast on the last day - sadly, it was quite disappointing - our other breakfast hunts on the other days were much better and much more value for money. Still, i will recommend this hotel.
Response from Property: Dear Beloved Guest,On behalf of our management and staff, we thank you for the review you have provided. With all humility, we apologize regarding the taste of our breakfast menu, we will evaluate this together so that it doesn't happen again in the future. We look forward to your return visit while on vacation in Yogyakarta. Always healthy and happy. CheersWarm regard,RoniGeneral Manager
Encodedmadd
Deluxe Room
Stayed in Apr 2023
Travel with friends
1 review
Great
Posted on Jun 21, 2023
The staffs in this hotel were very lovely and efficient. The only downside is the hairdryer, it’s provided only upon request and it’s not efficient in drying hair.. let’s just say it took almost 15mins to actually feel like it had warm air coming out.. and it’s at 1300w 😂 I would advice people with thick and long hair like myself to bring your own hairdryer. The shampoo and body wash were not topped up well upon check in, I had to request as there was a shortage in some. Besides these minor issues, bed was comfy and the room was clean :)
Response from Property: Dear Guest,Warmest greeting from Patra Malioboro Hotel..On behalf of the Management and staff, we would like to thank you for the review you gave us. With all humility, we apologize regarding the unavailability of a hair dryer in the room and it is still on request. as well as our new bathroom equipment that has not been replaced, we will re-evaluate this to the relevant department so that it does not happen again in the future. We look forward to visiting you and your family again, whether on business or on vacation in Yogyakarta. Always healthy and happy,Warm regards,RoniGeneral Manager
Guest User
Deluxe Double Room
Stayed in Nov 2024
Solo travelers
1 review
Very Good
Posted on Dec 4, 2024
lumayan..
Response from Property: Dear Guest,Terima kasih atas ulasan yang Anda bagikan. Kami nantikan kembali kunjungan Anda di lain waktu. Sehat dan sukses selaluSalam hangat,B. SetiabudiGeneral Manager
gsbantoro
Deluxe Suite
Stayed in Oct 2023
Family
3 review
Posted on Nov 28, 2023
Worth it
Response from Property: Dear Mr. Gsbantoro,
Thank you for the review you have given. We hope you will be willing to come back to Patra Malioboro Hotel. Always healthy and happy.
Warm regards,
Roni
General Manager
Ali Mishal
Deluxe Room
Stayed in Dec 2022
Couples
36 review
Very Good
Posted on Jan 15, 2023
Breakfast not as expected
Response from Property: Dear Mr. Ali,Thank you for the review you gave us. With all humility we apologize for the inconvenience that occurred regarding our breakfast which did not meet your expectations. We will try to improve by increasing taste and innovating, all of which we will serve wholeheartedly. We hope that you are pleased to come back to Patra Malioboro.Warm regards,RoniGeneral Manager
Luhur
Deluxe Double Room
Stayed in Nov 2024
Family
4 review
Amazing
Posted on Dec 8, 2024
Good receptionist service, no long wait to check in. Clean room, very strategic location for walking & jogging near Malioboro, pleasant atmosphere. Kids love it. Great food
Original TextTranslated by Google
Response from Property: Kepada Yth Bapak Luhur,Terima kasih atas ulasan yang bapak bagikan kepada kami. Kami sangat senang mendengar bapak merasa senang saat berada dihotel, kami nantikan kembali kunjungan bapak dan keluarga di Patra Malioboro. Sehat dan sukses selalu.Salam hangat,B. SetiabudiGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Business travelers
12 review
Outstanding
Posted on Sep 9, 2024
I always stay at this hotel on business trips to Jogja
Original TextTranslated by Google
Response from Property: Dear Guest,Terima kasih sudah berbagi pengalaman menginap di Patra Malioboro, Atas nama manajemen dan staf mengucapkan terima kasih bapak/ibu sudah menjadi repeater guest kami. hal tersebut semakin meningkatkan semangat kami untuk selalu memberikan pelayanan dengan sebaik mungkin dan melakukan inovasi inovasi untuk kedepannya. Kami berharap dapat menyambut bapak/ibu kembali dalam waktu dekat. Sehat dan bahagia selalu.Salam hangat,Bambang SetiabudiGeneral Manager
Carol
Deluxe Double Room
Stayed in Jun 2024
Travel with friends
5 review
Amazing
Posted on Sep 18, 2024
The service staff are polite, close to the street and the station, and the location is great
The soundproofing of the room is a bit poor, but the breakfast selection is okay, and freshly cooked breakfast is available.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your review with us. We warmly welcome you back to Hotel Patra Mariopolo. Always be healthy and successful. Warm regards, General Manager Bambang Setiabudi
Yosi I
Deluxe Twin Room
Stayed in Jun 2024
Business travelers
1 review
Posted on Jul 13, 2024
I was disappointed that there was no hairdryer. There was no soap for washing hands. I will book another hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, on behalf of the management and staff, I would like to apologize for the inconvenience caused by the lack of hair dryers and hand soap. We will reconsider this issue and install them in each room. We hope you will visit Patra Malioboro again. Always stay healthy and happy. Sincerely, Roni General Manager
Jinya77
Deluxe Double Room
Stayed in Dec 2023
Couples
20 review
Very Good
Posted on Jan 2, 2024
The location is good as it is in front of Malioboro Street Biro.
There are many different types of breakfast.
However, there were some ants in the room and the air conditioner was not cleaned well.
Original TextTranslated by Google
Response from Property: Dear Jinya, I would like to thank you on behalf of the management and staff for the review you provided. We sincerely apologize for the inconvenience caused by the large number of ants and the lack of air conditioning and heating in the room. We will forward this information to the relevant personnel so that it can be properly repaired and kept clean. We hope to see you again next time. Stay healthy and happy always. Warm greetings, Ronnie General Manager
Elsa
Deluxe Twin Room
Stayed in May 2024
Family
2 review
Very Good
Posted on Jul 7, 2024
My family and I stayed 3 nights at this hotel. Initially there were no problems. Choosing this hotel because I have stayed here and it is comfortable. However, on the third night, there was a private dinner for a company from outside Java. Unfortunately, this activity was not notified to other guests and we, who were also staying at the hotel on the night of the private dinner, could not use the restaurant even though we had an appointment for a family gathering and an invitation. This made us very uncomfortable, there was no notification and made us embarrassed by our invitation and forced to have dinner outside the hotel. Please, we also pay and are customers. Thank You
Original TextTranslated by Google
Response from Property: Dear Mrs. Elsa,
On behalf of the management and staff, we apologize for the inconvenience caused by the group's gala dinner which disturbed the comfort of you and your guests in using the restaurant area. We ensure that this will not happen again in the future and we will ensure that the relevant departments provide notification well in advance if anyone wants to use the restaurant for a private dinner. We hope that you and your family will be willing to come back to Patra Malioboro. Always healthy and successful.
Warm regards,
Roni
General Manager
DWI
Deluxe Double Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on Jul 29, 2024
Everything is okay and satisfying. Next in September we will go to Patra again. Wait y
Original TextTranslated by Google
Response from Property: Dear Ibu Dwi,Atas nama manajemen dan staf kami mengucapkan terima kasih atas ulasan yang diberikan kepada kami. Kami sangat senang dan bangga akan dapat bertemu dan menyambut ibu kembali di bulan September tentunya dengan pengalaman baru yang lebih menyenangkan. Sehat dan bahagia selalu. Cheers..Salam hangat,RoniGeneral Manager
Muhammad Riswanto
Deluxe Double Room
Stayed in Nov 2023
Business travelers
21 review
Outstanding
Posted on Dec 7, 2023
The location is very strategic, very close to Malioboro Street,
Original TextTranslated by Google
Response from Property: Dear Mr Riswanto,
Thank you for taking the time to share your experience of staying at Patra Malioboro. We look forward to your return visit to Patra Malioboro whether you are on holiday or on business in Yogyakarta. Always healthy and happy.
Warm regards,
Roni
General Manager