Hotels near Museum Jagdschloss Gelbensande e.V., Gelbensande

We had our family Christmas here. Besides the nice design of the hotel and the clean rooms, there is nothing good about this place. The service here was unfriendly, slow, and disorganized from the start of our booking through check out. The staff seems to be mainly comprised of grumpy trainees. They also don’t seem to speak German or English very well, which understandably makes it difficult to provide good service. The painful experience started with the booking process. Our group wanted a block of 6 suites. The reservations team took 7-9 days to respond between each email, sometimes only after me following up. In the week leading up to our stay, the team was a bit more responsive, but in general they made it needlessly difficult to organize our stay with them. When we arrived, we didn’t even get a “hello” from the reception. The keys were shoved in our face and no info or help was offered (no info about breakfast, where the facilities were, no offer of help with our luggage). Except for the breakfast, the food is overpriced, the selection is not great, and taste-wise, the food was pretty bland and unmemorable. One night in da Mario, we waited 20 mins to get our leftovers packed, and we ended up just leaving as it seemed the staff had totally forgotten about us. Another night in the Brasserie, the staff seemed very annoyed to serve us - to be fair it was busy that night, but our group felt unwelcome and uncomfortable there. They’ve overpriced a lot of their food and drink; make sure to bring your own water bottles or you’ll be stuck paying 7,90€ for 0,5L water. One night we asked for two liters of water delivered to the room; the bill including service charge and tip was nearly 40€ 😄 The last little treat from their staff came today: due to illness, we needed to late cancel two of our spa reservations. When we canceled, the spa generously offered to let us cancel free of charge. However, after we left, their team emailed us to let us know nevermind, we would have to pay after all.

h I have long thought of writing something. After 8 years of not being in the hotel, I was very happy to have our 4-day stay with loved people to celebrate a round birthday. It was all very nice, the staff really gave everything. However, there is something that surprised me very much and also something disappointed. 2016 mostly the breakfast buffet has gone from the hocker. Only as it was presented, the choice, the quality that really had 5-Sterne-Niveau. However, there was no more of it left. Please don't misunderstand, of course it was rich, but it was not a comparison from 8 years ago! I also get such a breakfast in another hotel that may have only 3 stars without the sect. Where was the great kelch with the ice where the sect was offered, instead he stored in a refrigerator. A stand with fresh salmon as well as one where egg food was freshly prepared, there was no more as many others, it was just designed to mass handling. Is that the new owner? Also, of course, it was all more expensive. You can't make everything more expensive and stick everything that has been so specially done by the hotel. The service was 1a, I want to highlight it again. Distress the beautiful breakfast buffet, which is no more special. Goodbye.

A simple functional equipment. Unfortunately, a large group did not allow breakfast in the first two days. Although there are many nice and good cafés in Rostock, the search became more difficult than expected. There was a lot of booking in the morning. From the 3rd day we had breakfast in the hotel, which was much more relaxed. All we needed was available. There was even sheep and mandel milk, so I was “saved”, as I can't eat everything and I depend on corn flakes with fruit. The staff was super friendly and pre-existent. It was nicely clean everywhere.

We needed a night accommodation for 1 night. The hotel was perfect. It works all new and modern. Our room had a double bed and a double bed. The cleanliness was innocent. The mattresses were not yet passed through. The breakfast buffet was small, but for 7.50€ incl. drinks, unsatisfactory, cheap. S-track and tram are in the immediate vicinity. Point deduction is available for too few parking and little rooms at breakfast. There can be time to wait for shots. All in all a very good price-performance ratio and very recommend!

Ich hatte aufgrund der schlechten Kritiken etwas Angst, wurde aber freudig überrascht. Sehr nettes Personal beim Empfang. Sehr sauberes Zimmer und bequemes Bett. Eine Flasche Wasser gab es kostenlos sowie Kaffee und Tee bis 22:30 Uhr. Das Bad ist praktisch und ja, die Duschwand ist etwas kurz, aber das Wasser, das daneben läuft, trocknet schnell ab. Die schlechten Bewertungen beim Frühstück verstehe ich auch nicht. Es war eine gute Auswahl (Käse, Aufschnitt, Bacon, Rührei usw.) und es wurde ständig nachgelegt. Einziges Manko die Parkplatzsituation.

Intercity Hotel Rostock was located at the main railway station on the outskirts of Rostock city. The hotel room was simply furnished but contained the essentials. However, the air quality was poor and the air conditioner worked poorly so it got very hot in the room. The cleanliness was as expected. The bathroom was small and simply decorated. The breakfast at the hotel was very good and varied, with a good selection of both hot and cold dishes. The staff seemed uninterested and were passive in meeting me as a guest. It lacked both smile and service attitude. Based on this, I can not recommend this hotel to others and will not visit it again myself.

Ein kleines, feines Hotel in der Nähe vom Bahnhof und der Stadthalle in Rostock. Ruhig gelegen, saubere Zimmer, tolles Frühstück. Das werden wir uns merken.

very good! When I went there, it was winter. There were not many guests in the whole hotel. The waiters were as warm and thoughtful as friends. The cafes and restaurants were all landscapes. There were many art books in the bookcases of the cafes. The food in the restaurants was delicious. The recommended wines were not. Expensive, but very good with the dishes of the day, very satisfied.