Gelugor Hotels with Gym

This place has the nicest ambiance and a relaxing feel to it. Although it is quite old and rather tired, requiring upgrade and maintenance, it certainly has seen more glorious days in the past! The kids enjoyed all the facilities here! Restaurant menu needs to be added more variants so guest could choose to dine here though food are abundance in the area.

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the serviced apartment for guests who arrive by car.The serviced apartment is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at serviced apartment are equipped with linen service and air conditioning.At Iconic Regency by Stellar ALV, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace.Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the serviced apartment offers visitors access to a refrigerator.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. For those with discerning taste buds, having an on-site BBQ facilities and shared kitchen at your disposal will undoubtedly be appreciated.

The service was good, but the overall experience was disappointing. My room had faulty lighting and a malfunctioning water heater. When the technician checked, he informed me that the issue was due to incorrect wiring and that he couldn’t fix it. As a result, I was moved to another room on a different floor. Unfortunately, I couldn’t take a shower the entire morning and had to cancel my appointment. I had to pack my belongings and relocate on my own, as no porter assistance was provided. The duty manager who handled my complaint was a young lady who seemed like a fresh graduate. While she was polite, she lacked the training and experience to manage such situations effectively. Her only response was to apologize. Since this is a new building, ongoing renovations in many units created constant noise. I was surprised that management allowed renovations even on weekends, starting as early as 9 a.m. Additionally, loud piped music played along the apartment corridors throughout the day. It was disruptive, especially in the early morning, making it difficult to rest. The repetitive music continued until late evening, giving the place the atmosphere of a low-end supermarket rather than a comfortable stay. I hope the management will conduct thorough wiring inspections before a guest suffers a fatal electrical shock from a faulty water heater.