Fairmont Grand Hotel Geneva

Fairmont Grand Hotel Geneva Reviews

Fairmont Grand Hotel Geneva

Quai du Mont-Blanc 19, Paquis-Nations, Geneva, Canton of Geneva, 1211, SwitzerlandView Hotel Details
Fairmont Grand Hotel Geneva
Fairmont Grand Hotel GenevaFairmont Grand Hotel GenevaFairmont Grand Hotel Geneva
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Fairmont Grand Hotel Geneva Guest Reviews

4.5/5
Great
57 review
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(57)
Positive reviews(49)
Reviews with photos/video(12)
Awesome stay(7)
Negative reviews(8)
AbdullaUAE
Fairmont Twin Room With City View
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Perfect stay once again, my favorite hotel when in Geneva! Will be back again for sure.
Response from Property: Dear Sir,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Anonymous User
Fairmont Double Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2023
Had a fantastic time , great staff , the location is the best too , the restaurants are the best . Great atmosphere
Response from Property: Dear Mrs 费尔蒙特双人房,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location and excellent service.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Guest User
Fairmont Double Room
Stayed in Jul 2022
Couples
33 review
5.0/5
Outstanding
Posted on Jul 21, 2022
Very good location, very good gym. But thw rooma are not soundproofed and you will be up early morning
Response from Property: Dear Madam, Dear Sir,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location and excellent gym area.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Yushideyu
Fairmont Twin Room with Partial Lake View
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Very good stay experience, everyone in the hotel team is kind and friendly, the location is also excellent, the lake and the big fountain are right outside. The Chinese food on the first floor and the Italian food on the second floor are both good. I will stay again.
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir Yushideyu,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, excellent food and excellent service.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Anonymous User
Fairmont Double Room with City View
Stayed in Jun 2024
Couples
146 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The hotel is very beautiful, especially during breakfast time. The fresh food and beautiful environment bring a very pleasant experience. The location of the hotel, the services provided, and the work attitude of the staff are all perfect.
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, delicious breakfast and excellent service.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Guoran2028
Signature Double Room with Panoramic Lake View
Stayed in Dec 2024
Business travelers
65 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The hotel environment is elegant, clean and upscale. The interior environment of the room is also the type I like and very clean. I came here on a business trip just to experience it. The food is also very good and the transportation is very convenient in all aspects.
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Guest User
Fairmont Double Room
Stayed in Sep 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Because there are many Indian tourists, the hotel's breakfast room is reserved by Indian tourists. Individual tourists have breakfast in the restaurant next to it. Many of the meals provided are also Indian cuisine.
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Yevjon
Fairmont Double Room
Stayed in Sep 2024
Business travelers
71 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is located near the lake. It is very convenient to walk over and take pictures. It is a new hotel with fresh decoration style in the rooms. There is actually a Chinese restaurant in the hotel. It is not bad and the food is also quite delicious.
Original TextTranslated by Google
Response from Property: Dear Yevjon,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, good food, cleanliness and excellent service.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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zxmpeter
Fairmont Double Room with City View
Stayed in Aug 2024
Couples
7 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Overall it's good, a little old but still pretty good, first-class location, convenient parking for self-driving, garage elevator directly to the lobby.
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Anonymous User
Fairmont Double Room With Partial Lake View
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The room is nice, the service is satisfactory, and it makes you feel at home.
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Angela_jade
Fairmont Twin Room with Partial Lake View
Stayed in Nov 2023
Business travelers
55 review
5.0/5
Outstanding
Posted on Nov 10, 2023
We made a reservation on the day we arrived in Geneva. At that time, the Ritz-Carlton next to us had prices increased to 9,000, the Four Seasons was 12,000, and the Mandarin Oriental was also 12,000. I didn’t want to meet an acquaintance, so I booked this hotel for 6,400 for one night. The location is right on the edge of Lake Geneva. It is on the same road as the first three hotels, but this one is slightly on the edge. From the view taken from the small balcony of the half-lake view room in the picture below, you can tell at a glance that it is a bit close to the pier⛵️, but at the end is a city park. I ran all the way to take pictures of the morning scenery. Quite comfortable. The front desk clerk was very patient and enthusiastic, and his attitude was really good. Because the room was already full that day, I still changed to a higher room😊. Of course, I am also very lady, and I always smiled when communicating, so my attitude was really good. It's mutual. When I checked in, the front desk also introduced that there is a Chinese restaurant on the negative floor of the hotel. I didn't have time to try it because there was also Hongyun Restaurant recommended by a friend. It has a good environment and reasonable prices, so I went to eat there first. Speaking of which, the hotel room is not big. Except for the hotel elevator, the entire room from the lobby to the room has a standard 5-star feel.
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Original TextTranslated by Google
6/12
Response from Property: Dear Mrs Jade,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location and excellent service.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Guest User
Signature Twin Room with Panoramic Lake View
Stayed in Jul 2023
Family
14 review
5.0/5
Outstanding
Posted on Aug 7, 2023
The room is facing the Grand Fountain, and you can enjoy the beautiful view of Lake Geneva from the room. The bed in the room is super big, and it doesn't feel crowded to sleep three people. The breakfast is Western-style, and the restaurant and swimming pool are on the second floor. There is also a Chinese restaurant downstairs, but you have to make an appointment. We couldn't walk-in. But go straight up the road on the left of the hotel, about five to eight minutes, there is a Hunan restaurant, Xiangyu, which tastes pretty good. This is also the way to go to the train station. Go all the way to the end and then turn left to the train station. The public transportation in Switzerland is really convenient.
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Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir,

Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.
We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location and big beds.

Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,

Yours sincerely,
Thierry Lavalley
 - General Manager
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Guest User
Junior Suite With Courtyard View
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Very satisfied! Very good!
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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Guest User
Fairmont Double Room with City View
Stayed in Mar 2023
Business travelers
7 review
2.2/5
Posted on Apr 6, 2023
The hotel is old...The facilities of a five-star hotel are equivalent to a budget hotel...Because of the Geneva Watch Fair...The price of the hotel is doubled...The experience of a small budget hotel with a price of 7000
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir, Thank you for taking the time to post a review about your recent experience at Fairmont Grand Hotel Geneva.We are sorry that the Hotel’s infrastructure did not meet your expectations. We are committed to offering you the highest quality. Therefore, your feedback is very important for us.Please be sure that your comments are duly taken in consideration and that actions are ongoing to improve your guest experience. For your information, we are currently working on a renovation project which will definitely address the aspects you mention.Once again, thank you for your review and we hope to welcome you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry Lavalley
General Manager
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Guest User
Fairmont Double Room
Stayed in Oct 2023
Couples
14 review
4.0/5
Very Good
Posted on Dec 18, 2023
Not cost-effective,
Original TextTranslated by Google
Response from Property: Dear Madam, Dear Sir,Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva.We are delighted to learn that our facilities and service met your expectations.Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain,Yours sincerely,Thierry LavalleyGeneral Manager
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