Check-in:
Check in was smooth albeit a little slow. Probably the slowest check-in among all hotels I’ve been too. Not sure why he needed so much time to check the Trip.com documents and register me.
Room:
The rooms are located in a separate building next to the lobby building. After checking-in, you will have to walk out of the lobby and turn right towards the residential building and car park.
Cleanliness:
Honestly, for a hotel with such great reviews I wonder why the “Executive 2 bedroom residence” is not well maintained. Cupboards all have stains and scratches. The windows are extremely filthy. They don’t seem to clean the windows so it’s full of bird droppings and some other stains, blurring and marring the otherwise beautiful view outside.
When I entered the room, there were 2 bigass mosquitoes the size of my thumb (like Taiwan Jiufen/Shifen size mozzies) dead on the bedsheet and 2 on the window sill. Absolutely horrifying and disgusting.
Amenities:
They have a list of amenities they claim to provide in the room and if any goes missing, you’re liable to pay for them. But here’s the catch, most amenities are not actually in the room and are only provided upon request, such as bathrobes. So make sure you check what you have and what you don’t to avoid any possibility of being scammed
Hairdryer’s button is loose and dead so the hairdryer turns on but you’re stuck on that high heat setting forever~
There is a kitchenette and a huge fridge but there are NO UTENSILS and NO CROCKERY and NO COOKWARE. You literally just have an induction stove but can’t do anything since no pots and pans provided. The kettle is also sus looking so don’t use. Should buy a travel kettle.
Breakfast:
Breakfast buffet was lovely. The spread was quite substantial and the food was not bad especially the nasi lemak. So sedap. BUT coffee and tea was horrid. They don’t have coffee machine for latte/cappuccino so you’re stuck with poor grade kopi-O kosong and teh-O kosong. Sugar and creamer packets are provided tho. Soft-boiled eggs were my go-to during my stay there haha. Their soft-boiled eggs are as good as yakun.
Do note however that when heading for the breakfast buffet every morning, you will have to first go to the lobby building to take that lift to the cafe. BUT THE LOBBY REAKS OF PUBLIC TOILET SMELL AND GARBAGE DISPOSAL SMELL from the early morning. They literally have no air freshener in their lobby so be prepared to hold your breath every morning like I did when you pass by the lobby to the cafe for breakfast. Seriously stinks and makes me queasy before and after breakfast. I don’t think an air freshener is expensive SO INVEST IN ONE FOR GOD’S SAKE OH MY GOD.
Others:
There is a cafe/restaurant right downstairs the hotel called Gravity Cafe. Friendly warning don’t. Just Don’t. I’ve tried and tested. It’s a scam. A very big scam. RM119 for ONE Häagen-Daz size container of Tom yum soup with half a whole squid, 2 prawns and 2 mussels. The rest of the container is just maggie mee. A lot of maggie mee to make up for the claim of “serves 2”. RM5 for 1 serving of white rice was a shock to me. We ordered 2 sets of the Tom yum soup (which is supposed to serve 4 ppl) and 3 plain white rice for RM265.50 including room service delivery fee. Jokes on us.
Overall:
Good to try for once. Won’t come back again 👍🏻
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