Jalan Grand Ion Majestic, Genting Highlands, Pahang, 69000, MalaysiaView Hotel Details
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Wyndham Ion Majestic Hotel Guest Reviews
3.3/5
17 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.4
Amenities3.3
Service3.3
Cleanliness3.4
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All reviews(17)
Positive reviews(13)
Reviews with photos/video(6)
Negative reviews(4)
Crystalcq
Studio King
Stayed in Aug 2024
Couples
1 review
2.7/5
Posted on Aug 12, 2024
Despite room mark for " make up" there isnt any house keeping done at the end of the day do make sure the team is attentive to guest room. Room soundproof is bad can hear alot of noise at night eg.door slamming and also dragging of chair and table during the night and super early morning hence guest cannot sleep until very late in the morning. Room quite dusty and lots of insects at night at balcony area but the mountain view is nice.
As for breakfast variety is very limited and hotel still ungoing renovation no shop available and dinning not available. Not recommended for those without car..
Anonymous User
Studio King
Stayed in Jul 2024
Couples
2 review
3.2/5
Posted on Jul 28, 2024
Room size is huge, most of the amenities are provided included toothbrush and towels. However, room service may not be as thorough as the floor is still dusty and probably because the whole property is still partially under renovation, the sound and dust may be a little disturbing.
No room service / 24mart nearby for the hungry people.
Breakfast is ok, but some items are cold already even though they are on the buffet serving area.
It’s not walking distance from Genting but thankfully for the shuttle services (not free, it ranged from 6RM - 10RM depending on timing).
But staff are friendly. So this is a good point.
Guest User
Three Bedroom Suites
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Pretty good stay! I quite enjoy it very much. Room is also very clean.
Guest User
Three Bedroom Suites
Stayed in Aug 2024
Family
2 review
3.0/5
Posted on Aug 12, 2024
The good part is hotel has a nice view and breakfast was decent. Room was clean well. There’s restaurant in the adjacent Ion Majestic Hotel if you do not want to travel to the peak for meals.
The bad part is the toilet has funny smell, windows are not clean. Hotel smell of paint due to ongoing renovations. Breakfast area should be blinds installed due to scorching heat when seated near the windows. Kids pool are not open and Hard Rock Cafe also not open.
Will give it a try again when there’s more restaurant in the area and better facilities begin operation.
Guest User
Studio King
Stayed in Jun 2024
Family
23 review
3.7/5
Posted on Jun 2, 2024
New hotel, need further improvement.
iyadh wan
Three Bedroom Suites
Stayed in Aug 2024
Travel with friends
4 review
4.5/5
Great
Posted on Aug 26, 2024
Good and clean!
nonic
Studio King
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 9, 2024
ok k k k
Lashidaiwangxx
Studio King
Stayed in Aug 2024
Couples
36 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is a distance away from ****, because it is on the top of the mountain, it is not easy to go up all the way, but the hotel has a bus to ** directly, and the scenery on the top of the hotel is very good. But the sanitary napkin toilet is very dirty... It looks like someone has stepped on it... And the formaldehyde smell from the decoration is very strong... I sneezed all night... The roof is still under decoration, and the rooftop swimming pool is not built yet. To be precise, it is a hotel under construction. It is recommended to stay in **** and look forward to the hotel being fully completed🙏🏻
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Guest User
Studio King
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 18, 2024
It's great. It will be convenient to stay here again in the future.
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Huigunianghanna
Studio King
Stayed in Jun 2024
Couples
12 review
3.6/5
Posted on Jun 25, 2024
Don't expect too much
The hotel is relatively new.
There is an indescribable smell when entering the hotel
The room can view the mountains
It's nice to have a small balcony where you can dry clothes.
There is a free bus from the hotel to ** every 30 minutes.
You can call Gard and the car will arrive in ten minutes.
About 15 horses to the top
Health standards are average
On the second day of my stay, I discovered that there were hairs on the sheets and they were not cleaned.
But it’s not bad here in Genting.
Never stay in a first hotel
That was the worst place I've ever lived.
Hotel accepts tour groups
There are many Indians coming to live
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Guest User
Studio King
Stayed in Aug 2024
Business travelers
57 review
4.5/5
Great
Posted on Aug 27, 2024
The scenery and the rooms are absolutely first-class. I was not very satisfied with this brand in China, but this hotel is definitely OK. However, the hotel is newly renovated and still has a taste. In other aspects, it is superb... I will stay there next year.
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Guest User
Family Room
Stayed in Aug 2024
Family
7 review
2.2/5
Posted on Aug 8, 2024
emmm, to be honest, the environment is not bad, but the room smells very loud, has been stuffy for too long, and is too humid, so we should just book Genting.
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MAke
Family Room
Stayed in Jul 2024
Family
5 review
0.5/5
Posted on Aug 14, 2024
Very very bad
The smell is very strong
The front desk has very different attitudes towards Chinese guests and guests from other countries
Front desk: a fat lady and a thin lady (feeling higher position)
Front desk: a man with a very good attitude
The room had no hot water. It took an hour to fix it but it was not fixed. We changed the room (11pm)
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Guest User
Family Room
Stayed in Jul 2024
Family
8 review
1.5/5
Posted on Jul 7, 2024
I really want to give this hotel a bad review this time. The hotel is located about 5 kilometers away from the First World and the amusement park. It is a small mountain road and it is very inconvenient to get in and out. You need to pay for the hotel's shuttle bus, which costs MYR 7 one way and requires reservation. The bus only leaves every hour, so you need to make time to travel. When ordering Grab, you often have to wait a long time for someone to take your order. In addition, the room smells very strong. If you open the window for ventilation all afternoon, the smell will not go away, which is especially bad for children! Three groups of our families stayed together, and the three rooms smelled great!
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Jo1201
Studio King
Stayed in Jul 2024
Business travelers
13 review
4.5/5
Great
Posted on Aug 23, 2024
The hotel is very new, but you still need to take a taxi to get to the center of Genting.