Hotels near Yagsuteo, Gimhae-si

There is only one dissatisfaction: there are 6 of us staying for 6 days. We told the hotel three days in advance that we would check out one day early due to changes in itinerary. We spent many times communicating with Ctrip, the Korean factory administration department, the lobby manager, and the front desk. All failed. The hotel said it needed Ctrip's consent, but Ctrip agreed not to charge any service fees. In the end, the hotel still didn't agree to the check-out request.

The service was good. Even though the staff was not fluent in English they still provided information about our room and stay in document prepared in English. The room was clean and big. The breakfast was also good.

I have always had a soft spot for this place because they have good Filipino bands playing in the basement restaurant. I finally stayed at this place years after visiting it. It was a nice place to stay, with friendly and efficient people. I wanted to stay again but for some reason the price spiked the following week so I had to opt for a cheaper place. It is hit or miss if it is within range of what I am willing to pay for a hotel of that quality. Overall, it is a good place and I hope to stay there again.

I booked for the first time, but it is beautiful to see as Tripcom, but it is not good inside the room. The room price is more squeezed than other hotels, so it is not clean and uncomfortable.

Arrived very late, the front desk was very welcoming, the room was very clean, the bath water was very flush, comfortable, and the bed was very comfortable. Will stay next time. Very close to the subway station, very good.

I am generally satisfied and use it often. I liked the parking space, the provision of cup noodles, etc. Please dispose of this. I think I did laundry, but I feel bad That's too bad. I hope you can improve

9-story building Whirlpool bath Computer available Karaoke available in room Styler available Large TV Toast prepared in front of the front desk on the 1st floor

Location is near a train station. Hotel room is very small. The luggage could not be placed on the floor, much less open it. It was really climbing into bed after entering the room because of the lack of space. Toilet door is awkwardly designed. The user cannot clearly look out as it is opaque at that end. However, the guest standing outside the toilet can see everything inside clearly. In addition, the staff cannot converse or understand English. So it was difficult getting them to understand what I was asking. I gave up after a while. Breakfast staff seemed to be overwhelmed all the time. And they were very strict with the closing time despite the fact that they were unable to cope with the number of guests standing outside waiting for vacant tables. It was not worth the amount paid during the Christmas season for the space and services provided. The next hotel I went to after Layers was so different in comparison and the prices were way reasonable

My family and I stayed at the hotel from 26 Dec to 28 Dec 2023 and upon checkout, the staff insisted that they had issues reversing my 200 000 krw deposit because I didn't use the same card. This is strange and confusing because I only used one credit card the whole time in Korea. I also used the same card to pay for the hotel booking upon check in. We stayed in other Lotte Hotels in Korea and compared to those hotels, our experience at Lotte Hotel Busan was not the best. During check-in, i had several questions for the staff assisting us but she told us curtly that she will explain this later. Perhaps it was a language issue but definitely rubbed me the wrong way. During our time using the pool, different lifeguards asked me on two separate occasions if my family had registered to use the pool -- we paid for the pool usage and received wristbands. They also hovered around my family quite a bit - prolly cos my husband's arm tattoo was showing under his shirt and my kids are rather loud (they are 3 and 6 fyi). We were also told by the staff to keep our 3 year old quiet. We understand that compared to perhaps other Korean children, our child can be quite loud. We tried our best to keep him quiet but he is just 3 and simply excited to be there and it was not so nice to feel like we were being watched all the time for our child.

Very good room and location. Not too far from Busan station and port, so it’s very convenient when traveling. The only downside is that the kettle wasn’t working, but they quickly replaced which was good. I will come back when I’m in Busan again.