Moon Ocean Ginowan Hotel & Residence

Moon Ocean Ginowan Hotel & Residence Reviews

Moon Ocean Ginowan Hotel & Residence

Uchidomari 3-7-12, Ginowan City, Okinawa Prefecture, 901-2227, JapanView Hotel Details
Moon Ocean Ginowan Hotel & Residence
Moon Ocean Ginowan Hotel & ResidenceMoon Ocean Ginowan Hotel & ResidenceMoon Ocean Ginowan Hotel & Residence
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Moon Ocean Ginowan Hotel & Residence Guest Reviews

4.3/5
Very Good
41 review
Verified reviews
Location4.4
Amenities4.1
Service4.1
Cleanliness4.5
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All reviews(41)
Positive reviews(34)
Reviews with photos/video(8)
Friendly owner(11)
Awesome stay(10)
Near shopping area(10)
Clean and tidy(8)
Awesome rooms(7)
Convenient for shopping(7)
Loved the view(5)
Negative reviews(7)
Guest User
One Bedroom Executive Suite 3-10F
Stayed in Aug 2024
Family
2 review
3.2/5
Posted on Aug 14, 2024
We have rented 6 days 5 night , a long period of service. But felt disappointed as could not get 1-2 hour late check-out, and being with rude attitude
Guest User
Deluxe Twin Room 3-10F
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Excellent position and sea view Surprised by those water activities from the balcony Excellent breakfast buffet Free parking Supermarket nearby
DarrelDarrel
Deluxe Twin Room 3-10F
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Jun 4, 2024
Good location, great service
Guest User
Deluxe Twin Room 3-10F
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 17, 2024
Good service
Guest User
Deluxe One Bedroom Room 3-4F
Stayed in Jul 2024
Family
4 review
3.5/5
Posted on Jul 22, 2024
The male employees' facial expressions were really rotten and I felt bad because I couldn't respond in a pleasant way. Practice again from the basics...
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Guest User
Two Bedroom Corner Suite 3-9F
Stayed in Jul 2024
Family
16 review
4.2/5
Very Good
Posted on Jul 22, 2024
This is my second stay. The room is large and clean. The terrace has a beautiful view. The location is very convenient near the airport. There is a 24-hour large supermarket and convenience store nearby.
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Chui chi kin
Deluxe One Bedroom Room 3-4F
Stayed in Apr 2024
Family
16 review
4.7/5
Amazing
Posted on Apr 11, 2024
The environment is great and it was extremely comfortable for nearly 24 hours! The parking space is large. Located in the middle of Okinawa, it is convenient to go to and from the airport in half an hour. There is an R1large amusement center nearby, which is perfect for children. There is a large shopping mall just across the street, which is very fit. Remember to call Quzuo Sea View Room It’s so beautiful
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Dorothy87
Deluxe Twin Room 3-10F
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The view from the balcony of the room is very beautiful. There is a cooking stove and microwave in the room, which is very convenient. All the staff are friendly and the location is convenient. You can reach a 24-hour supermarket and shopping mall in a few minutes' walk. I will stay here again if I have the opportunity!
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Abby
Deluxe Twin Room 3-10F
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 29, 2024
The hotel is quite spacious and the waiters are very friendly For long stays of more than three days, free drinks are provided at different times There are enough parking spaces in the parking lot There are shopping malls and convenience stores next to the location
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shappy_007
One Bedroom Executive Suite 3-10F
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 22, 2024
I have stayed at this hotel several times and still love it as much as ever. A few years later, the place is even better, the service is still so warm, and the hotel lunch is still very delicious. Looking forward to our next meeting. Thanks to Ctrip for a wonderful life.
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Queenie Libby
Premium Suite
Stayed in Aug 2024
Family
3 review
3.0/5
Posted on Aug 15, 2024
The hotel staff has a poor way of handling the problem, Lucky Trip.com customer service helps to solve it
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Guest User
Deluxe Twin Room 3-10F
Stayed in Jul 2024
Family
2 review
2.7/5
Posted on Jul 31, 2024
Booked for 2 adults and 1 child. After check-in, all the items in the room, such as toothbrushes and slippers, were only given to 2 people. When I asked for one more, they said they would have to pay extra. Other hotels did not add it. This was a very bad experience. The room is clean, the TV is small and does not have YouTube or Netflix functions. Breakfast options are few.
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Eric Clapton Boy
Premium Suite
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Ideal for family travel. It is the best place for travelers with young children. Advantages of supermarkets nearby, friendly service and neatness.
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Guest User
Premium Suite
Stayed in Sep 2023
Family
12 review
3.2/5
Posted on Oct 27, 2023
After the epidemic, I returned to Okinawa again. I used to visit Okinawa once a year and always stay at Moon Ocean. This time I stayed for 8 days. I feel that the service quality has dropped significantly. It is not as considerate and enthusiastic as before. The young service staff are relatively good. You're welcome. One night after traveling, we returned to the hotel with large and small shopping bags. There was an older male service staff standing at the door without even moving. He was not helpful during the whole process. We pushed the shopping cart provided by the hotel to place our purchases. After returning the things we were about to return to our room, the service staff just asked us to return the shopping cart to its original location. There was no problem with the above. However, when we went out again, a group of young European and American guests came and saw that he helped us open the door and carry our luggage throughout the process. , push the shopping cart, we feel very bad👎!
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Guest User
Premium Suite
Stayed in Aug 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Staying in a premium suite (two bedrooms and two living rooms with an open kitchen), it doesn't feel as big as the picture. It's about an hour's drive from the airport. There are large shopping malls and 24-hour supermarkets nearby. It’s very convenient, and Nishimatsuya is close to the supermarket. Parents with children must visit! Next time I come to Okinawa, this hotel will be my first choice👍
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