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The hotel is located in the green, in the village of Lihn. It is very well reached to foot in a few minutes. From the rooms and from the Bistro and the terrace you have an amazing view of the Walsee and the Churfirst mountain. Filzbach is a relaxing and very cozy place. The room was cozy, with super view of the Walsee and the sanitation facilities very clean. I feel very well at the hotel also because of the staff's hearty attention. In the Bistro you can eat delicious, even vegetarian or vegan. The village of Filzbach is very well located; as a starting point for beautiful walks and you are also fast on the Walsee down there, where beautiful bathing experiences and other walks are waiting. The hotel's quiet energy is ideal for you to get down or to take a break. Very recommendable!

We book for the Tiny House Gondel and it was an amazing and unique experience. The location is perfect on the shore of the lake and very calm. The Cabine was clean and well featured as well as the bathroom place. The fondue served on the terrasse taste really good and the breakfast served on the terrasse with the sunrise was perfect. Special Mention to Li which offered a really good service, she was helpful kind and friendly. Thank u !

I have spent a total of 7 weeks at this hotel for work reasons. Nice rooms, nice breakfast buffet, friendly restaurant staff and beautiful view. However, there is no physical reception... meaning you need to call their remote help center for any sort of assistance or administration. And therein lies the problem: - Noone feels responsible. From the 8+ times I called, I had a different person on the line every time for the same problem. There is not an assigned contact person for specific needs. Every time I called, I had to explain the situation again. - Unfriendly staff. While some of the staff were friendly, there were some who were not understanding and not willing to help with problems, that were previously solvable. Specifically a German lady who was very inpatient and unfriendly, at some point even outright snappy. - No internal communication. Things agreed on by phone call or per email aren't held up. Every time it required a phone call to solve issues with payment and receipts, even though it was the same procedure every week. There seems to be no concept of leadership or communication within the system. As for my company, we frequently book this hotel every year, resulting in hundreds of nights spent at Neu - Schönstatt. However we have now decided that the administrational stress and inflexibility of the Hotel goes beyond what one can expect and will no longer be booking here. If you are looking for nothing but a place to stay with no specific requests, this is a nice place to stay. But if you tend to require assistance of any sort, stay away.

We spent a week in this hotel to drive to the Flumerbergen skiing. The location is also good for families. In 3min. You are with the car at the gondel underterzen and in 20min. In Tannenheim where you can go to the gondel. The staff is familiar and very friendly. Breakfast buffet is small but fine and you find something for everyone. Also for dinner we were there 3x. It was excellent! All very fresh and prepared and made with a lot of love. Price-performance absolutely suitable! The room is convenient and clean. It was just a good 5+7 size for us and our two children, because we were out of the world every day, but for the next time we would prefer something bigger - but this is a detail. Thank you very much to the hotel for the beautiful holidays we were allowed to spend with you. We will come back ;-)