Guest User
September 17, 2024
Okay so the owner was very pleasant and genuinely sorry for our experience but the proof will be if he makes changes. We were after somewhere cheap,and cheerful to stay overnight during a visit to see a son at University so wanted nothing more than a clean bed. To be fair, you don't expect much for £60 but this place was pretty dismal. We should have realised so,etching was amiss when, despite booking ahead, we were kept waiting ten minutes at the counter whilst staff had a chat. We were shown to our room which was in the basement and then left, only returning later that night. There was no heating on below stairs (radiators not working) and although it turned out to be not too cold, a call on the number given just illiterate a female suggesting we speak with the manager in the morning. The beds hadn't been changed since the last visit, food crumbs and much worse in the beds, rubbish in the bin and food on the floor. Most of the lights didn't work and the only window couldn't be opened as it presented a security risk being at ground level. There were several light bulbs missing, including in hallways presenting a risk in the event of a fire. I appreciate the owner can't be responsible for how people leave the fairly well-stocked kitchen but I wasn't prepared for the bomb site we found. Several half-eaten spare ribs lying around, food still in the an open oven which was switched on, and litter across the room. The back door which was wide open couldn't be locked. Overall some dodgy issues which are possibly illegal. Had we realised earlier, we'd have walked out In the morning however, the shower was very efficient and hot and the repentant manager did refund us some of our money blaming an oversight by the cleaners and offering a discount. Next time as h didn't want a poor review. I ouldnt presume to suggest not to stay here but we shan't be back.