Guest User
August 8, 2024
Not as good as the 1k price range in China, just a name for nothing: outdated facilities, a discarded contact lens on the bathroom floor when checking in, refrigerator buzzing in the middle of the night, woke up by the sound of the vacuum cleaner outside in the morning, waited for 3 shifts to get the elevator downstairs in the morning and it was so slow
Not to mention when checking in, there was a group of people protesting loudly in the hotel lobby, the front desk looked disgusted and helpless but didn't dare to chase people away and would rather offend customers
Jiecheng's service is even worse: free room upgrade is just lip service to keep people, it takes more than 1 hour from SMS notification of successful booking to information being found in the hotel system to check in for non-cancellable reservations, waiting in the lobby in the meantime, sending a housekeeper to waste time, and finally giving them 200 compensation and sending them away with "we attach great importance to customer experience"
It was a really humorous accommodation experience
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