WorldMark Gleneden

We made our reservations a year ahead of time and called to confirm our reservations a couple months ago and asked for a view and they said that shouldn’t be any problem and when we got there, we got a basement room where the windows in the bedroom didn’t work and the other one couldn’t even see through. It was a great disappointment.

Great quiet location right by the beach. Comfortable beds, including the Murphy bed in the living room. Plenty of lovely big towels. Close to some great restaurants and even got to see whales from the unit!

Stayed here overnight in order to eat at the Bay House and go glass blowing in Lincoln City. Clean, warm, comfortable, ocean view and could listen to the ocean. Great sleep, nice bed-- and, I'm not a good sleeper!

We live a couple hours away stayed here for the first time a couple of months ago in a 1 bedroom. Had a great view with a room near the ocean. stayed twice more in the last 2 months and the room view got worse each stay to where this time, no view of the Ocean. Very disappointing after 20+ years of ownership. Feels like they ****** us into staying here with the first visit and now, are showing us, we really are not a priority. Called this time, 3 times prior to coming, to let them know that we would appreciate a view because the only reason we were coming was to sit in a room and watch the Ocean. Cancelled a room at a motel that I had booked conccurrently that would have guaranteed an ocean view, because I was hoping Gleneden would provide us a unit with a view. Low and be hold they offered us two units, NEITHER with a view at all of the ocean. Great view of a wall of the building, a drainage gulley and a parking lot on the other side of the gulley. Next time I want a place with a view of the Ocean I will pay for a motel. Apparently indicating what my preference would be got me completely the opposite. Our first stay a couple of months ha ago, had a few things that weren’t up to par. Worst one is, right after an early dinner (5:30pm) we were fixing desert to sit and watch the waves out of the window. A maintenance person suddenly appeared right in front of our window and began cleaning it. No notification or warning. I can only imagine the reaction had their been someone changing clothes to go to dinner or, kids getting dressed, then having a man appear in the window. In addition, there was dryer lint in the sink, dead bugs and dirt under a chair, a light bulb in the bathroom and one in the bedroom were burned out, the heater in the main living area did not work, and the scissors had so much dried food on them we could not open them until they were soaked in water for a while. I emailed the general manager about all the issues and never heard a word back. Makes me feel like, as an owner, we are not appreciated nor important and Worldmark/Wyndam could careless about it’s members. Very disappointing. Steve Longtime Worldmark (Trendwest) owner.