Hotels near P.m. S.a.s. Di Malu Maurizio E C., Golfo Aranci

Amazing location in Olbia old town, closed to Piazza Regina Margherita. Very vibrant with lots of bars around and music on Saturday night! Lovely place, with all the necessities. Nice coffee machine to have an espresso in the morning. Very clean! Owner was very helpful and responding on WhatsApp, he came also to fix a little thing in the bath very fast. I recommend! I was sad to stay only 1 day!

A complete disappointment, booked this hotel because it looked like a great 4 star hotel with great facilities. The photographer has done an amazing job. Reality is, the hotel is in a bad condition and needs a lot of attention/repairs. Reception: Check-in staff very friendly and helpful. Lobby area is basic Lifts/stairs and hallways: Run down, poorly maintained, dirty and stains, broken glass replaced with wood and a bedsheet on the 3rd floor. Open seating area: None of the fountains and lift at the centre of the hotel work. These were clearly a feature once upon a time (cruise ship style) Pool: Faces a car and the railway line/station. Room: Very basic and poorly cleaned/housekeeping, TV did not work, selection of channels only local, no international selection not even English news. Wood cupboards chipped, wardrobe doors broken, curtain with holes, air conditioning you cannot control you have to call reception. Room bathroom: Old, poorly maintained, mould clearly visible, broken/cracked tiles, shower basic with little power/pressure Breakfast: We opted to pay as we go, as we preferred to venture out in the morning. The selection of food was not great. The most disappointing was the fact we were not allowed to top up our water bottles as they stated it was only for breakfast. Note; there was nowhere in the hotel to get fresh drinking water without having to pay each time to top up. This includes the gym area. Gym: Great gym, spacious and up to date equipment. Spa: This is another disappointing space. Read the small print tour stay does not include use of the spa. You have to pay €25 each time. The facilities are not all working, which they fail to advise. Fountains in the jacuzzi area do not work, hot stone path do not work, ice/plunge pool is room temp, relaxation area has no real spa scents or music, no cups provided for drinking water. Area: Did not feel safe walking into Olbia town, although only a few minutes walk. It feels very unsafe

Rooms are clean & comfortable, the showers were disappointing as it is a narrow plastic cabin. Shower gel & shampoo were only provided the first day & in a very tiny quantity. Rooms don’t have an iron nor has the reception which is a tad surprising & disappointing. The staff are very friendly & helpful despite the communication issues as we speak very little Italian & most of the staff don't speak any English. The pool: the hotel page says it has a seasonal swimming pool & 2 beach bars which is not the case. When we asked we were told “They are in other locations”. The hotel’s page & our booking both say ”cooked-to-order breakfast” included which turns out to not be the case. At the checkout, a receptionist asked us to pay for all the breakfasts except 1 coffee & 1 croissant each. Obviously, we disagreed as this was included & paid for. They then changed their version & said we only need to pay for orders after 10h30 without any signed or timestamped receipt as one would expect from a decent hotel. We had a few dinners & drinks at the restaurant & we were given a bill every time & the payment was made straight after like everywhere. The breakfast misadventure was an exception, why do they hold this until checkout & without any signed receipt? Is this intentional or just amateurism? I can’t tell. Also, the hotel was not able to provide us a checkout bill like other hotels. They said ”they don't do this” The receptionist also declined to give us a passport until they check that ”nothing is stolen” as she said!

We’ve just returned from a wonderful 12 nights at this hotel (though only 10 were originally planned). The location is very easy to access by public transport from Olbia airport, though we did use a taxi when we arrived (taxis are not cheap on Sardinia). Our room was exactly what we needed to give us a relaxed time, and with a great view over to Tavalora. And a good sized pool was just along the corridor too. We like the option of a small kitchenette in our room, which means we didn’t need to worry about breakfast times or snacks during the day. Plenty of places to eat within walking distance (although some had closed for end of their high season) and the hotel also serves good quality evening meals which proved very useful the evening the heavens opened and we were saved a wet trek for food. Our special appreciation for the hotel’s reception staff who were a great help to us throughout our stay, particularly with guidance on a medical need at the start of our hols (we’d not heard of Guardia Medica Turistica before) and also extending our stay by 2 days when EasyJet cancelled our flight home (we certainly didn’t mind staying an extra two nights!) We’d love to return to this area to experience it in a different season, in which case we’d certainly come back to this hotel.

Lacking good customer care and not a four star standard Our experience as a half board guests travelling with a good quality agent we have used on many occasions was a very disappointing experience We found that as residents the service we received was well below a four star establishment On arrival we were requested to have our bank card photo copied which we accepted to unable us to have an account for any extras we incurred during our stay The first night we arrived for dinner no menu was available to enable to choose our meal this was rectified at our request but during the stay no wine list was ever presented and the waiter served us with a wine on his recommendation not very professional On one occasion the restaurant was busy with walk in diners and the female supervisor was more interested in giving these customers her attention and failed to get our signature for a bottle of water we had consumed at dinner To our amazement she later sent a waitress to our room at10.30pm for her docket to be signed which we felt with disbelief was most unprofessional as the hotel had access for payment The management need to improve the treatment of holiday companies guest if they want to retain their business We have notified our agent of our our poor experience

The rooms are ok, be careful when you book as some rooms don’t have AC, there is no wifi, there is no beach towel included and you need to spend 5 euros every time you need a towel or change it, it is not a deposit. The breakfast is very basic the restaurant serves frozen product and they really don’t know what customer service is. On my last day I had to call the manager because they refused to give me a sun bed. You can’t do anything walking and you will need to rent a car, bare in mind the taxi yo porto cervo is 35 euro each way! The reception are ok as well but when they talk to you, you feel they forced themselves to be nice it is not genuine. The beach is ok but not compare to what you can find around. You need to rent a boat to see the beauty of Sardenia and there is a small pier next to the hotel which is handy. I think for europe this hotel is acceptable if you are not expecting a high standard of service and you are going there only to sleep.