Jl. Laksda Adisucipto No.38, Demangan, Kec, Demangan, Gondokusuman, Yogyakarta, Special Region of Yogyakarta, 55221, IndonesiaView Hotel Details
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Hotel New Saphir Yogyakarta Guest Reviews
3.6/5
19 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.6
Service3.5
Cleanliness3.5
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All reviews(19)
Positive reviews(15)
Reviews with photos/video(5)
Negative reviews(4)
Guest User
Superior Room
Stayed in Jun 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Jun 6, 2024
All was good.
Anonymous User
Superior Room
Stayed in Nov 2022
Family
2 review
3.5/5
Posted on Jan 23, 2023
Nyaman
Response from Property: Dear Guest,Warm greetings from New Saphir Hotel YogyakartaThank you for your great stay experience at New Saphir Hotel Yogyakarta with positive reviews.It's an honor to receive your precious feedback, we wait your next stay with us. Thank youWarm Regards,Mirza MahardianGeneral Manager
Guest User
Deluxe Room
Stayed in Oct 2023
Family
1 review
4.0/5
Very Good
Posted on Oct 29, 2023
Lumayan
Response from Property: Dear Guest,Warm greetings from New Saphir Hotel YogyakartaThank you for your great stay experience at New Saphir Hotel Yogyakarta with positive reviews.It's an honor to receive your precious feedback, we wait your next stay with us. Thank youWarm Regards,Mirza MahardianGeneral Manager
Tineke Gunawan
Superior Room
Stayed in Dec 2022
Family
12 review
4.0/5
Very Good
Posted on Dec 20, 2022
Siiipp
Mantap ok
Hapsari
Superior Room
Stayed in Sep 2024
Family
3 review
4.0/5
Very Good
Posted on Oct 27, 2024
This is indeed a hotel that has been around for a while so the design is a bit old. But I've stayed here twice and overall it's okay. The food is delicious and varied. The rooms are quite spacious and comfortable with complete facilities. Only the swimming pool is not very clean.
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Guest User
Deluxe Room
Stayed in Aug 2024
Family
54 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The location is considered to be in the city center. There is a shopping mall next door, which is very convenient. If you need a convenience store, there is only a convenience store opposite the shopping mall. It is a bit dangerous to cross the road. The hotel service is very timely and good.
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Rizky
Superior Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Very nice hotel, the location is good, in the center of Jogja with lots of food plazas
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Anonymous User
Superior Room
Stayed in Jan 2024
Family
6 review
2.2/5
Posted on Feb 2, 2024
I stayed in a group at a good hotel on the side of a big road, the bathroom was not clean and the water was clogged, stagnant, the food was quite good but the service was lacking, the swimming pool was dirty at the bottom and had not been cleaned, the service was still a long way to Malioboro, the parking area was spacious
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Response from Property: Dear Guest,Warm greetings from New Saphir Hotel YogyakartaWe are apologize for any inconvenient happen during your stay with us, your feedback has been transferred to department related. Once more thank you for reminding us to improved about our service and we hope to welcome you back to our hotel. Thank youWarm RegardsMirza MahardianGeneral Manager
Guest User
Superior Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Spacious, clean room
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Anonymous User
Deluxe Room
Stayed in Oct 2022
Family
2 review
4.2/5
Very Good
Posted on Oct 25, 2022
the location is decent, the area is a bit congested during the day
friendly service
get welcome drink (bottle)
good hygiene
enough facilities
but get a room with a balcony, without lights, it's very dark at night
the rest is good
it's been the 3rd time to New Saphir.
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jcazzang
Superior Room
Stayed in Nov 2022
Business travelers
5 review
2.5/5
Posted on Nov 14, 2022
The bathroom is too old, the bathtub is old and dirty, and the meal is Indonesian-style. I regretted paying a little more and going to a better place.
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Anonymous User
Deluxe Room
Stayed in Dec 2022
Family
1 review
4.2/5
Very Good
Posted on Jan 2, 2023
Strategic place, because it's peak season so the food runs out quickly..xoxo.
Original TextTranslated by Google
Response from Property: Dear Guest,Warm greetings from New Saphir Hotel YogyakartaThank you for your great stay experience at New Saphir Hotel Yogyakarta with positive reviews.It's an honor to receive your precious feedback, we wait your next stay with us. Thank youWarm Regards,Mirza MahardianGeneral Manager
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 6, 2024
It features spacious, clean rooms, an outdoor swimming pool, fitness center, and meeting facilities, catering to both leisure and business travelers. The staff is friendly and attentive, contributing to an enjoyable stay. While the decor may feel a bit dated, the hotel maintains good standards of cleanliness and comfort. Overall, New Saphir is a great option for a pleasant and budget-friendly stay in Yogyakarta.
Guest User
Stayed in Jun 2023
Couples
1.0/5
Posted on Jun 9, 2023
4 stars hotel but feels like not a 4 stars hotel. Bad service felt directly when I arrived at lobby. No security or staff help us to bring our luggage. Receptionist named Anjas was unable to respond well when I gave a feedback for improvement. Safety box was not ready to be used, their staff had to change the battery and other stuff. Room cleanliness was bad, I found used medicine on the floor. Overall experience was bad and will never come back again to stay there.
Guest User
Stayed in Oct 2022
Family
1.0/5
Posted on Oct 30, 2022
Second stay, Cek in room 103, room humid, ac trouble then found worm in the shower room so disgusting. No apology from the staff and asking me to take the new room key to front desk insted of deliver the new room key very uncomfortable. Food is ok, staff in swimming pool is friendly