Magic Sun Hotel Reviews

Çalışan personel işine sadık titiz ve düzenli,güler yüzlü. Erol bey takımını çok güzel yönlendiriyor. Yemekler çok güzeldi hemen hemen her gün taze et yemek vardı. Tam bir fiyat performans oteli diyebilirim. Sevgiler Yuşa!!

The hotel was booked for several nights through Trip.com and for several nights through a third party aggregator. Upon check-in, the hotel referred to overbooking and canceled the reservation and refunded the payment through a third-party aggregator, demanding to re-pay for the stay on the spot. Only the voucher from trip.com was not canceled by the hotel. We calmly settled in at the previously paid price. Thanks TRIP.com!

I stayed at this hotel between 3- 11 November 2022. The hotel building is beautiful. This year, I stayed in 3 different 5-star hotels for 5+5+7 days until I came to this hotel. I wanted to close with this hotel. I can say that the lobby was nicer than the 5-star hotels I stayed in. (Not as a service) I can say that the reception service and the cleanliness of the rooms are adequate. I can't say anything bad about the food and drinks. For this price, this is all there is to it. But I would like to find coffee everywhere, anytime. But unfortunately, there was a deficiency in the lobby service in this regard. Service; Here is the whole problem; Unfortunately, the hotel management did not train or discipline the staff, especially those working in service and animation. The personnel were left unattended. These personnel; They are the types who, rather than doing their job, try to arrange especially Russian female tourists who come to the hotel, act as hostess at the tables of these guests, argue with other male guests about this issue, and even take things to the extreme. Personally, I was very disturbed by this situation. Guest; He cleans his table at the pool bar, and the staff on duty: Although this is his job, he is clearly engaged in arranging women at the tables of Russian female guests. This much is called pöh. You want to join the afternoon dart game; The animator replies that they have become friends with a foreign guest and we are playing for his cigarettes. I say I don't gamble and leave. He doesn't care at all, he continues playing with his cigarette. It is not clear which unit the hotel employees are from. They don't have uniforms indicating which department they are. Employees work in daily civilian clothes. The hotel hosts a passing inn, a luggage store next to the hotel, a market seller and a bathhouse shop all around the hotel. And especially the suitcase man has the habit of humiliating and belittling the Turkish guests, and making things worse with the guests he meets. Bath; It is not working properly, sauna is ok, massage rooms are mediocre. It fails in cleanliness and hygiene. Beach; The sun loungers are adequate and cushioned. Only water is available as a drink. It meets the need. In conclusion; The hotel is a nice hotel, but the staff is terrible. Education, education, education; control, control, control. If these are implemented, the hotel will be much better.

Еда хорошая,но очень большие очереди ,что выносят сразу,кончается ,больше не добавляют Интернет очень слабый ,ничего не грузит Просят 10 евро ,чтобы подключить индивидуальный интернет Пляж камни ,заход через мостик Из алкоголя пиво ,вино брага брагой и джин тоник Ещё водка

I had a great stay at the Magic Sun Hotel during my summer holiday. Despite arriving at 3 a.m., the staff welcomed me & my son warmly and let me rest in the comfortable lobby until check-in at noon. The room was clean, with a lovely balcony. The food was marvelous, with plenty of delicious options at breakfast, lunch, and dinner. The spa and massage services were wonderful, and the evening entertainment, including concerts and a disco, made our stay even more enjoyable. Overall, we had a wonderful experience and would recommend Magic Sun Hotel to others.

I can't complain much about this place where we were stayed for 10 nights in May 2022. We have arrived at hotel after midnight and my family was surprised that there is no even one light on, was pitch black, thinking it's wrong place. The whether was excellent that time of year. Plenty choice of food evert day, every evening was something to see on these events, my kids love it. One mines what I personally I didn't like, the disco music what they played loud outside nearly all day, you can't fully relax. Overall I give 5*

23 Ekim-8 Kasım 2023 tarihleri arasında otelde konakladim. Otel sınıfının üzerinde gayet güzel bir otel. Herşeyi ile oteli çok beğendim. Sırasıyla otel ile ilgili görüşleri belirtecegiim. 1. Otel lobisisi harika. Büyük , ferahlatıcı kocaman bir lobi ile karşılaşıyorsunuz. İçiniz açılıyor. Odasında sıkılanlar rahatlıkla lobide sikilmadan zamanını gecirebilr. Gece ve gündüz resepsiyon görevlileri tam bir beyefendi. Güvenlik çok hoş bir arkadaş. 2. Bulunduğum oda gayet yeterli geniş ferahti. Oda temizliği mükemmeldi. Hergun hizmeti aldım. Çok memnun kaldım. 3..Yemekler; Gayet çeşitli , yeterli, lezzetli. Kuver yeterli.Mutfak personeli, garson ve komiler ilgili nazik. Fırın sorumlusu süper bir insan. 4. Havuz: Yeterli ve bakımlı. Günlük temizliği yapılıyor. Bar da rakı, çin, votka, şarap bira, gazlı içecekler, çay ve kahveyi konsept dahilinde istediniz kadar tuketebilirsiniz. Bar Şefi ve barmenler nezaketli çocuklar. 5.Animasyon: Oldukça zengin. Gece ve gündüz sezon sonu olmasına rağmen muhtesem programlar gördük. 6.Deniz: Otele yaklaşık 200-300 metre uzaklıkta. Otele ait özel plaj, plajda yeterli minderli şezlong mevcut. Sadece sıcak ve soğuk su bulunmakta. Belki bir bira sistemide kurulabilirdi. Yukarıda belirttiğim hususlarda da anlaşılacağı üzere otelden çok memnun kaldım. Not: Şimdiki yazacaklarım otel yönetimine bir geri bildirimdir. Belki dikkate alırlar yada almazlar. Yada beni kırmızı listeye alıp bir daha otele sokmazlar. Günübirlik Oda kahvaltı konaklayan mavi kol bantlı şahıslar ile kol bantsiz bar kenarında oturan otel sahiplerinin misafiri oldukları belirtilen, zaman zaman otele girip çıkan ve her birininde otelde bedava odası bulunan kişilerin davranışları hoş değildi. Benim 2-3gundur birlikte olduğum ve birlikte masada oturduğum misafirlere gelip sarkmaları hoş değildi. Turizm ortamı farklıdır diye bir literatür gelişmiş, kişiliğimizi ve değerlerimizi kaybetmeyelim. Animasyon şefi Metin 'in benim bayan arkadaslimi birilerine peşkeş cekmesi de üzüntü verici bir hadiseydi.

8 Eylül tarihinde 5 gün konakladık.Denize biraz yürümek gerekiyor onun haricinde Otel konum ve temizlik olarak güzel. Özellikle animasyon ekibi çok iyi çalışıyor. Özellikle Metin beye teşekkürler 🙏

Arkadaşımın tavsiyesi üzerine geldik.tüm çalışanlar çok güler yüzlü,çok ilgililer .bir kişi hariç Ruşen her işe karışıyor ,müşterilerin içinde uslupsüz konuşmaları var.Güzel turist bayanlara sarkıntılık yapıyor.Türklere suratsızca cevap veriyor gelecek yıl inşallah burda olmaz çünkü arkadaşlarıma da tavsiye edecegim diğer çalışanlar çok ilgili alakali özellikle gün içindeki aktevitelerde Batunun bitmez tukenmez performansi ,Mehmet beyin ilgili alakali olmasi ,masajda İbrahim bey ve ekibinin çalışmaları bizleri ziyadesiyle mutlu etmiştir, ruşen beyin kendi çalısani adem beyden insanlara nasıl davranmasi gerektiğine dair ders alması gerektiğini düşünüyorum size ve ekibinize başarılar ve kolaylıklar diliyorum

I just got home from this hotel.....let me begin it is not a 4 star hotel for sure maybe a 3...maybe if i am beeing generous. The hotel is old...ok it is old not a problem but it is dirty...verry dirty. I was there 7 days imagine that my room was never clened...the only thing that housekeeping was doing every day is take out the trash... When i arrived the room was "clened"...the toilet was dirty, the mirror has toothpaste on it in the bath tub was sand... The toweles had multiple stains on them and smeled bad. Inside the fridge was dirty, had some "things" from previous guests. The hotel does not provieded water only from a mashine that was extra dirty. Beach towels are not free. Internet is free in the lobby but poor signal. The food was avarige but not enought for the number of guest there was. Tables are dirty the dining area smells like bad old food not to mention the temperature... Personal is verry unfriendly never a god word never a nice face. Night entertainment is poor and if you are not there an hour before you stay on your feet. It was a bad experience ...only good thing is the location and the cats😀...i love animals The beach is dirty with like 30 beach chairs for hundreads of peoples and huge rocks...do not forget water shoes if you go to this area...Kemer I would not recommend this hotel, never would go back!

We visit this hotel with family. Here is interesting animation every evening and tasty food for each. Near clean with beautiful sea. Rooms are comfortable with view on mountains and garden . So, we are recommend you to spend your holidays here. You will take a lot of interesting excursions and take great emotions!!!

Family-trip, we stayed at the hotel over a weekend. The hotel has a old style and gives a really worn-down inpression. When we checked-in NO LIGHTS inside the hotel where working. Looked like a power-failure and we had to use a flashlight to locate our room. Wi-fi is only free in the lobby. But the quality and speed of this "free" wifi is horrible. Check-in takes way too long, and we were the only ones at the desk the whole time. A lot of paper-signing, seems out-dated. It was OK that there was a person from the staff showing us some parts of the hotel. But she spoke moslty Russian and not English. Which brings me to... only Russians at the hotel. All the staff spoke either Russian or Turkish. At night it was disco (rusisan songs) and very loud at day time by the pool. Would NOT recommend for familys. Rooms are OK/but looks old and out-dated. And NO roomservice (making up bess etc.) came during our stay. This is NOT good enugh. A small balcony was nice, but dirthy. Bathroom was small, no were to leave your tolilet bags etc. The big pool was often overcrowded, and the water slide was not working. Someone from staff fixed it after sime time, but again... overcrowded! Both adults and children used the slide 2 and 3 person at the same time. With NO SUPERVISION from staff. This is really dangerus! There seemed to be no staff supervising the pool, making it risky. Food. Genrally this was all inclusive. But the main dining area was too small when all the guest arrive at the same time. A BIG let down that after just 30 minutes they had no more chicken as they were "empty". At breakfast only fried eggs, no other options. Also orange juice machine not working the whole time we were there. Hello? This is not acceptable. Plates was dirthy and no knife or fork easy available. Food looked generally fresh and tasted good. But there were no system and rude guests who did not respect standing in line. The whole dining experience felt rushed, like a battle. Staff was generally ok, but not very fortcomming and only shook their head when we asked for something. Also tried the traditional massage/spa. It was nice and OK price, but again, it looked a bit worn-down. This hotel needs renovation! Also, whats with the closing the bar for drinks at 22? This led to huge lines and a lot of people at the bar judt before closing. I wouldnt really recommend this for families. The evning show looked like a rave party. Extremly loud music. The hotel beach is about half a km walk. Signs are poorly placed, making it hard to find. Beach cafe did not take card. The place looked shabby sadly. A small worn out shower, and a hose (!). There were some walk-ways Just lying on the sand leading directly to the sea. Again, some renovation would help! Build some sort of elevated walk-way like the beach-hotel on the other side. Where you could jump and climb etc. Overall, this place is sadly not very "magic", seriosly needs renovation, and we will not stay here again.

Before I start with the review, I want to note that I am a 15 year old girl. The hotel is okay. The service was pretty good, the food was nice and the territory is absolutely beautiful. I went here with my mom. Even though there were two of us, the hotel gave us a room for 4 people; it was a super pleasant surprise. We also had an amazing mountain view from our room. Big thanks to the people on reception, they were really nice and welcoming. Now to the bad part. Me and my mom went to the hotel spa. My mom had to pay extra money for that. I was getting a spa treatment from a worker named Murat. At first this guy was being pretty polite. He asked for my instagram; I thought that he was just being nice so i agreed and gave him my instagram. Then, LITERALLY THE SAME EVENING he started texting me, trying to hit on me and asking me to “go to the beach with him” ???????? He asked my age before and I have told him multiple times that i am 15. That was just extremely weird and creepy. I think that is a very inappropriate behaviour, ESPECIALLY for someone who works there, ESPECIALLY for something we literally paid for ??? If you have an underage daughter i would recommend choosing another hotel. I hope that the Magic Sun Hotel values their reputation and will fire that creep.

Beldibi macig sun hotel patron engeline takılmış. Daha önce konakladığımız şirin otelimiz de restorant sorunlarını çözebiliyorduk.(16_20.06.2023)tarihli konaklamamızda ana yemek menüsü tavuk ciğeri bol kılçıklı hamsi benzeri yerel balık çorbaların bazıları su ayarında ve sütlü lapa diyebiliriz.2 günde bir tavuk but ve kanadından ızgara var ama erken giderseniz kalır.dışarıdaysanız rüzgar ters eserse duman altında afiyet olsun.Aspiratör baca yok.Tamamı neredeyse rus misafirlerin.Yemek saatinden 15 dk.önce sıra dolar.Muz ve çilek gelmiş biz hiç göremedik kalmamıştı.Dondurmada fiyasko sınırlı bitince yenilenmiyor kalmadı deniliyor.Her şey dahil konaklamamızda biten yiyecekler yerine tamamlanmadı.Bu durumu soran misafirlerine PATRON İşletiyor elimizden bir şey gelmez denmiş.yemek saatlerine uyulmuyor erken kapatılıp temizliğe geçiliyor.Fırın pide tarzı çalışıyor.malzeme ona göre. Alkollü içecekler 50 ml ufak eşantiyon şişelerde.Gece olunca ata rakı var bereket. Gelelim deniz sahil kısmına uzaklık 500 m az değil.turkuaz kampingin içinden geçiyorsunuz.Gölge Yer bulmanız için saat 8 de orda olmalısınız.İçecek su var başarısız arıtıcıdan sağlanan sadece. Havuz genelde klor kokmaz gayet temiz kaydırak saatlerine uyuluyor.Animasyon ekibi 3 kişi aktif ama başarılılar. Odalar yenilendiği halde eksiklikler var.ufak tüplü tv olmayan fan ve el havlusu tutacağı gibi.çALIŞAN EKİBE TEŞEKKÜR EDERİZ.Uzunca bir süre görüşmeyelim macig sun. İŞİNDE UZMAN EKİBE BIRAK PATRON SEN DENETLE SADECE.