Transatlantik Hotel & Spa Reviews

we went there for honeymoon. Everything was good especially staff service, food, we’ll go there next year again

Booked bad room with balcony got no balcony room rooms were smelly

The hotel is wonderfully designed and offers an appealing ambience. The service staff is very friendly and helpful. The animation team offers great offers and is very motivated. The food is fantastic. I still have one criticism: A table tennis table for outside would have been nice. Unfortunately, the existing one is in poor condition and urgently needs to be replaced. Otherwise the hotel is recommended for anyone who wants to enjoy a relaxing holiday.

We arrived on October 22-23, 2022 for a day. The room was large and clean. The hotel is small, but everything you need is there. Animators lighters even at the end of the season. Enough entertainment. The food is normal. Turkish alcohol (better not to drink a lot))) good playground and mini disco. The only negative is the smoke from the kitchen in the evening. It seems to me that the usual good hotel for very little money

It is good, if it is cleaner it would be better

I was settled in a cheaper room, the room was without windows and with air conditioning that blows on the bed (you can’t turn it off because this is the only way to get air into the room), the hood in the bathroom did not even show signs of life, it’s impossible to live in such conditions. After after I said at the reception that I couldn’t live in this box and I want the room that I paid for, they told me there are no other rooms today, if you want to live, if you want to leave. paid and canceled the order, since they are not able to fulfill it, they told me there would be no money. The maximum that they will do is change the number tomorrow at 9-9:30 in the morning. But as a result, the number was changed only at 12, according to my words, who will return the difference and moral compensation, the receptionist said that he would send me fruits to the room 🤬 And in general the difference is not big and in general he gave me a better room anyway 🤦‍♀️, but it's not true he gave the number that I paid for, I demanded and scandalized and we agreed that I would have a late check-out. As a result, the mood was spoiled, the child’s birthday was spoiled, since on that day I had to deal with disassembly and relocation. Why do you sell rooms that are not actually there? in the best, and settle in a wretched box without air and ventilation ??? And no one is responsible, you can’t prove anything, the hotel is not set up for the client. the room is tired to put it mildly, the bedding and towels do not smell clean, they are also tired and look terrible, plus everything is different (there are no sets), the rooms are dirty. Washing the floors is half a bottle of water on a dirty rag and crawling (this is what I personally saw) , in general, I refused cleaning right away, asked not to clean it. Eternal problems with the keys, they often do not work and so for everyone, the staff will not open the room for you, even if nearby, you need to go to the reception, at least once during the check-in you will experience it. Food + - like everywhere else, but dirty dishes. R The workers in the restaurant are trying, they are great, but it’s clear that they don’t have time physically. They don’t have any complaints at all, they always try to help. everything in the air. Rescuers quit and the slides did not work for two days. Why vacationers should suffer is not clear (again, no one cares), the stairs to the slides leave much to be desired. The guys at the bar are great, always positive and ready to help. Animation is just right , they don’t strain, but they don’t let you get bored. Evening programs are weak, live music every other day (it’s cheaper and understandable), but something interesting every other day, other hotels have better programs. There is no disco for adults, you want to hang out for $ 10 and you will be taken to the club and at 2:30 you will be returned back to the hotel. In general, the impressions of the hotel are twofold, everything was not very bad, but it is not worth the money, the money was ripped off and further as you like, the hotel is not set up for the client. I definitely do not recommend and will not return.

The rooms are ok, the food is tasty. As for the bar and the drinks, it is very poor. The drinks menu is very narrow, the bartenders understand only Turkish, Russian is very poor, so it is very difficult to communicate. All drinks come in plastic glasses, which is very low. There is no space on the beach, if you come later, you will not find a place. the price of the hotel does not correspond to the quality at all. A total disappointment.

It was a great hotel with fantastic entertainment where you can have an unforgivable holidays. Friendly staff, very clean. Various food for different tastes, comfortable place for family trip. Good night shows, neat pools, lovely beach specially at sunrise.

Arrived here to a nice welcome. Asked if I would like to upgrade the room for a cash charge. Saw the room and didn’t like it and so they showed me the room. I was allocated (standard room) and it was on first floor overlooking a roof and we literally couldn’t see anything accept a huge roof. I did pay extra 26£ per person for a pool side veiw on booking with love holidays, which didn’t show up on their system, just said standard room. So he showed me another room on top floor which was the same standard room just had a view. I was changed an extra £35. I paid it because I didn’t want to be stuck on first floor. Also one of our party didn’t come and we lost £1500 on our holiday. But they didn’t seem to mind and still charged me £35… I’m glad I did as the view was amazing could see the sea and the mountains… Hotel has wear and tear which is fine. But isn’t the cleanest. When we came to the room there was dust on lamps. Smeared mirrors, dirty skirting boards and finger prints on tv. So no deep clean for new arrivals. Food was standard for an all inclusive, always found something to eat. Beach was amazing, sea was lovely. it wasn’t an issue walking a few minutes out of the hotel to get to it. Main pool way too loud and busy and the quiet pool only has 8 sun loungers. Wish there were more pool options. Pool area clean and staff work hard. If you want a place at the main pool You need to put your towel out about 6.30-7am and there is no garantee that it will be there when you arrive to sit. We opted for the beach as if you get there at 10 it’s no issue with sun longer… Resurant isn’t that nice. It’s very busy at times and the tables are a bit dirty and same place mats are used and not really cleaned. Ice cream was always melted so I didn’t bother to get any. There are not enough places to get drinks at night so have to Que up. We don’t drink alcohol so we were always waiting for people who were ordering cocktail drinks. Often there would only be one bar man. If you like a loud holiday this is definitely for you. As the pool is loud all day with loads of activities going on.. But if you want peace and a bit of quiet it’s a bit hard around the pool…. most people here are Russian and I only saw 1 other English family in the whole two weeks we were there. The staff don’t really speak English. I don’t mind as I generally keep myself to myself anyway but I went with my daughter who is 15 and would have liked to make friends and was difficult as no one spoke English and the women and girls seemed a bit rude they look you up and down all the time. We got so used to it and it just made us laugh. It was nice to have a bit of atmosphere outside with all the shops. If you want to buy any extra snacks you need to walk about 10-15 minutes to the cheaper supermarket as the ones outside charge triple the amount for Doritos and crisps etc… The people in the shops outside get a bit annoyed when you don’t buy stuff. I was hoping for some bargai

So good , animation is so good, rooms a little old needs improvement , the pool area so crowded, enjoyed kids activities and entertainment, restaurant and food are so good. Happy to be here with my family my kids enjoyed their planned vacation.

we have a good holiday here , everything going well , the Entertainment is very nice they have a lot of activities here , Morning gym aqua aerobics , see gymnastics , voleyball , , dart game , boccia , step aerobics etc , we are vey happy here and we will certainly come back .

cockroaches in the children's area. the air conditioning was moldy. reservation of places at the swimming pool with a towel. no one is keeping an eye on it! Cleaning lady disaster 4124! at -1 it smells like fungus. The air conditioning doesn't work, we got a fan

We are very happy. Entertaiment in high level! Beautiful hotel and all area arroud the hotel is very nice. My kids have fun, pool are quite big. Hotel is clear. Restaurant open 24 hours. City is pretty and a lot to see arround as well. Mountan ans sea is aleays amazing view.

My experience here was so good. The entertainent team was amaizing. Thank you, guys for everthing!🥰❤️☺️ We played many games in pool or outside. Every staff person were so polite. Everthing is so beautiful, you have to come here, you don't know what you are missing.