Grace Bay Club

Grace Bay Club was beautiful, the only thing better than the weather was the staff. Fun for all ages with the game room and kids club. Highly Recommended! Fredna and Fritz took the absolute best care of me and my family. We will be going back sometime in the near future.

We just completed a 10 day stay at Grace Bay Club. This was our first visit to TCI and this visit was nothing but exceptional. From the moment we arrived and our room being ready early, to retreating directly to the pool bar at the family pool where we were warmly greeted and taken care of by Gregory (who provided exceptional service until the day we left). We had a room in the adult only building, a ground floor junior suite. Our room was taken very well care of by the housekeeping staff every day, with the room being cleaned as we spent our days at the beach, and turndown service while out in the evening. We got to experience the offshore bar, where we were initially disappointed that the menu had recently changed and the sought after tacos were no longer available and the country music was no longer being played. Many return customers complained to management and the tacos and country music returned. We had the luxury of singing country music with Garth, enjoy the excellent service that both he and Andre provided, followed by diving into each of the tacos that were brought back. Our pool and beach attendant was Acelain who warmly greeted us every day. We saw him run from the minute we arrived to setup our chairs, to food and beverages pool and beach side, he hustled every single day, with a smile. Additionally we received exceptional service at Infiniti bar, where we tended to visit end each evening. Joel, Peter and Carmen were phenomenal, they were the great end to each evening. This was a splurge for us and we appreciated each and every resort employee. Any negative experiences we did had were inflicted by others staying at the property and seeing how some of the employees were treated, however these are things out of our control and could never hold that against the resort. GBC thank you for a wonderful vacation!

We stayed on the Estate side of the property and it was absolutely gorgeous! The room accommodations were perfect! The property was clean and the staff was friendly. I’d like to especially shout out Fredna who made our stay wonderful! She was professional, courteous, and accommodating! Our stay wouldn’t have been the same without her!

I’ve been to the island 15 times and sadly this was my worst experience in 20 years. The room was great, the concierge was amazing, and the spa was fantastic, but that’s about it. The family pool is extremely outdated. Very difficult to find anyone to help set up chairs in the morning. Found ourselves carrying chairs around ourselves and drying off chairs. There was no consistency with pool staff. Very difficult to find anyone. Gregory was a highlight at the pool bar, but he was only there for a day. Everyone else was rude and seemed like they really didn’t want to be there. Pool was cold, dirty and old with dark blue chipped tiles. Breakfast buffet was terrible. Food covered with flies and food not edible. Lunch was about the same quality as breakfast. I’ve stayed at The Palms many times, Seven Stars, The Windsong, rented homes and middle Caicos. This was by far the worst experience we’ve ever had. They need some major upgrades if they want to compete with the other resorts.

Christopher at the grill was absolutely amazing. He was so attentive and kept checking back to make sure we were okay. Top tier service. I would definitely come back because of him. He deserves to be awarded for his hard work. He was also caring.

We just returned from our 7th stay at GBC. We had our ground floor Junior suite in the hotel building which is our favorite. So happy to see Berg back and in Guest Sevices, he was our concierge several times when we first came. Loved visiting with Mel, the director of rooms and his assistant, Charmaine, who was so helpful and pleasant. Pauline at Infiniti Bar makes great drinks and enjoyed Joel at Infiniti Bar also. Housekeeper, Kitine(sp.?) is so nice and does a great job. Included breakfast is great, fresh on and fresh berries every morning. Already booked our return visit in 2025.