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Quality Inn Grafton

Quality Inn Grafton

3.9/510 Reviews
The staff were very friendly and helpful, the bed was comfortable, the requested microwave was provided, the location was convenient, parking was easy but all the positives were offset by the terrible plumbing and unreliable office hours. On the first night we couldn't get hot water. Reception said to run it for longer and eventually it did come through. The basin tap pressure was such that water bounced straight back up, going everywhere almost every time. The shower rose sprayed out everywhere instead of a nice steady stream. On the second day we were able to have luke warm showers. On the third day it was totally cold showers. Although the posted hours say reception would be there from 8am there was no help available. We noticed that they close up in the evening way before the stated time on the reception door. There appeared to be many empty rooms during our stay so we are unsure why we were put in an upstairs room forcing us to lug our gear up and down. A room more convenient to the parking would have really been appreciated.

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