Latest Hotels Reviews for Gramado

Wyndham Gramado Termas Resort & Spa
4.4/5128 Reviews
This hotel has a lot to offer but the service and the food and beverage area is sub par. Marián at the front desk is the nicest person I met, very helpful and understanding. People at the restaurant and the pool are also very nice. The facilities and the heated pool is very nice. I think it’s the highlight of the hotel. The rooms are standard, clean and small. Not much amenities that one would expect, not even a cup in the bathroom to brush your teeth. Or tissues. Front desk is extremely stiff and unhelpful. I went early to pay my check out bill and was told I had to pay in exact cash. What hotel doesn’t have change for its guests? Marián who checked me in happened to be there and explained to his colleague that I wasn’t Brazilian therefore didn’t pay in credit card. So he reluctantly went and got Change for me. What I don’t understand is why he didn’t do so in the first place. The hotel is a 15 mins drive from the city center. I would stay elsewhere if it were up to me.

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