Senator Granada Reviews

Excellent hotel, good rooms, good value; and friendly service

Excellent breakfast!!

As always I have a great stay at the Senator I managed some work, a meeting and some sightseeing. I will stay again in 3 weeks!

It could be a perfect hotel: nice and clean room and close to public transport to the city and bus and train stations. However, this customer (66) was treated like a naughty child. Ask for breakfast options upon check-in. E14 buffet or less and cheaper in the cafeteria. The next morning breakfast turned out to be E16. Asked for an explanation: E 14 turned out to be at reception when booking. So to reception. The gentleman on duty said that E14 was only if I indicated so at check-in. But I knew that, I had heard that the day before, he continued accusingly. Not in accordance with the truth, not polite and not customer friendly. I don't want to be called a liar. So I had breakfast once for E 16 and then on occasions outside the hotel, where I was appreciated as a customer. The staff is friendly (although their command of English is very limited), behavior such as the above must therefore be due to management policy, which does not focus on the customer experience.

The condition is very poor, the price is very expensive, and the price/performance ratio is very low. Waste of money. Not as good as a youth hostel, just 1 star level. I don’t recommend everyone to come.

The hotel is located in a parking-free zone, so you can't avoid renting an underground parking space for 18 euros. The underground car park works with an elevator that was remotely controlled upon arrival. The availability of the car is delayed as other guests may be using the elevator. The interior design was attractive, the rooms were very small. I had a twin bed, which was obviously tiny. Coffee in the house bar in an original container. (photo)

There is a park right in front of the accommodation, so the scenery is nice, and there are buses and taxis nearby, so it's very easy to get around! And the staff are so friendly haha.

Help with travel to Granada. The spa is available for a fee.

The hotel is well located, and the hotel staff is very friendly and always willing to help us. I would repeat without a doubt.

Very good hotel, the best service, everyone friendly. Good facilities, good spa. A very pleasant stay

Very central and quiet. Comfortable and spacious room. All perfect.

All perfect. Adrián, the receptionist, recommended us quite a few cool places that we were very delighted with. Super clean room, impeccable bathroom, location about 10 minutes walk from the center, etc. Highly recommended hotel.

The room was very small but the service was full of good details, among them they cleaned my car windshield during my stay. A detail that costs nothing but makes you leave with a smile

The room is nice, neat and clean, and the transportation is convenient.