Novotel Nancy

It was alright. 4 star in Europe is weird because is no where as good as 4 star in Asia

After staying in Neurembergs Novotel we were excited to be returning to the brand, however.. Hmm the decor and style of this hotel is very dated and the room we stayed in although passable for business travellers, was dated and needs renovation. The hotel itself is very practical like a motorway business hotel, but definitely lacking character and charm for the price we paid. I found the cafe very overpriced for coffee, I guess due to the location and lack of surrounding facilities they can overcharge for internal services. But overall disappointing, staff were in a rush to get us in and out and couldnt help us with a baby cot on the day we arrived which was also disappointing. I think for business travellers looking for a clean practical hotel this is fine but as holiday travellers I would definitely be looking for a different experience next time.

Great for an overnight stop - rooms clean, good size and very comfortable. No noise at all during the night. Lovely, friendly staff at reception and in the restaurant. Breakfast had a good range of options. We didn't eat in the restaurant during the evening. EV charging on site (though slow), a secure car park (but Tesla superchargers 10 minutes away). There's a bus stop opposite the hotel where, for €1.50 per person, you can ride into Nancy in 20 minutes and avoid parking hassles.

We had no advance reservation and chose this hotel because it was close to the highway. The Novotel chain hotels vary quite a lot by location so we were a little skeptical when we drove in. We are so very glad we stopped here. The desk clerk was friendly, helpful and had good English. The room was clean, well furnished, and with modern lamps and furniture. Bathroom was clean. HVAC control, safe, and hair dryer are behind the pleated fabric door for the closet. Bathroom is clean but only pump soap, etc, and no wash cloths. I did not like the supplied toiletries. The parking is gated and opens with a key code when you exit. I don't remember if it opens on auto when you drive in or if you have to buzz the desk. We did not try the in house restaurant for dinner as the menu was limited and not to our liking. Breakfast was wonderful. It was freshly prepared, well stocked, and with a helpful attendant nearby. We liked this hotel so much we. have booked it for our upcoming trip this year.