Motel 6 Grand Prairie, TX - Interstate 30

Motel 6 Grand Prairie, TX - Interstate 30 Reviews

Motel 6 Grand Prairie, TX - Interstate 30

1410 State Hwy 161, Grand Prairie, Texas, 75050View Hotel Details
Motel 6 Grand Prairie, TX - Interstate 30
Motel 6 Grand Prairie, TX - Interstate 30Motel 6 Grand Prairie, TX - Interstate 30Motel 6 Grand Prairie, TX - Interstate 30
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Motel 6 Grand Prairie, TX - Interstate 30 Guest Reviews

2.6/5
55 review
Verified reviews
Location2.6
Amenities2.6
Service2.6
Cleanliness2.6
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All reviews(55)
Positive reviews(17)
Reviews with photos/video(2)
Negative reviews(7)
Victoria Jennings
King Room-Non-Smoking
Stayed in Aug 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 16, 2022
Stay was in a good location very goodstaff was friendly and helped me anytime I needed anything. Brought me a fridge and a microwave. The maintenance man is making the place very clean
pengfei Xie
King Room-Smoking
Stayed in Sep 2023
Business travelers
18 review
5.0/5
Outstanding
Posted on Sep 9, 2023
设施:ok 卫生:ok 环境:ok 服务:ok
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 22, 2024
The place is very nice. The room was very clean, the beds were comfortable. The people at the front desk were very friendly and helpful. There was clean separate place for my pet to walk as well. The housekeeper were helpful and gave me service and any laundry I needed.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 19, 2024
Great staff in the office rooms are decent well price for a bi weekly stay . Will definitely be returning in the future . Rooms are remolded house keeping is amazing. I currently work at another hotel and would recommend this one just as well as the one I work at
Hayes J
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 7, 2024
I went there with my friends. It was very nice and peaceful. The condition of the rooms very nice. Clean towels sheets everything perfectly made. The front desk guys are also always available and super helpful. It was overall a great experience. Would recommend going there.
Response from Property: Hi 734hayesj, Thank you for taking the time to share your positive experience with us. We are delighted to hear that you and your friends had a nice and peaceful stay. It’s wonderful to know that you found the rooms in excellent condition and appreciated the cleanliness of the towels and sheets. We’re also glad to hear that our front desk team was always available and super helpful. Providing great service is our top priority, and it’s rewarding to know we succeeded in making your stay enjoyable. Thank you for your recommendation. We look forward to welcoming you back for another great experience in the future!
Steph D
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 1, 2024
Ken has amazing customer service it's ALWAYS a pleasure. Clean rooms, they always work with you if you need a little time to pay always have rooms available. I've never been turned down even if they have to give u a pricier room for a lower price
Response from Property: Hi 868stephd, Thank you for your wonderful review! We’re happy to hear that Ken’s exceptional customer service made such a positive impression. It’s great to know that you consistently find our rooms clean and our team accommodating. We appreciate your kind words about our flexibility and the effort to ensure you have a pleasant stay. Your feedback means a lot to us, and we’re delighted to hear that you’ve had such positive experiences with us. We look forward to welcoming you back and providing the same level of service in the future!
Stephanie G
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 31, 2024
The staff there is amazing. Very sweet and seems to actually care about the guests. The rooms are nice and the beds were comfortably as hell! They have a microwave upfront for you to warm up food and there's a whataburger like .2 miles away. I really enjoyed my stay.
Response from Property: Hi F8046ZWstephanieg, Thank you so much for your fantastic review! We’re happy to hear that you had such a positive experience with our staff and found the rooms and beds to be so comfortable. It’s great to know that the amenities and nearby dining options added to your enjoyment. Your kind words about our team are truly appreciated—they work hard to make every guest feel welcome and cared for. We’re delighted that you enjoyed your stay and look forward to welcoming you back in the future!
Deepkumar B
Stayed in Aug 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 3, 2024
The staff was very nice and polite. The rooms were very clean and the condition was perfect. We had a very nice and peaceful time there. Everything around the property was clean as well. Its on a perfect and very accessible location. There is always availability as there are plenty of rooms on offer.
Response from Property: Dear deepkumarb2024, Thank you so much for your wonderful review. We are happy to hear that you had a nice and peaceful stay with us. It's great to know that you found our staff to be polite and that the rooms and property were clean and in perfect condition. We strive to maintain a welcoming and well-kept environment for all our guests. We are also pleased to hear that our location was convenient for you and that you appreciated the availability of rooms. Your positive feedback is greatly appreciated and encourages our team to continue providing excellent service. We look forward to welcoming you back for another enjoyable stay!
Mathew R
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 29, 2024
Excellent customer service with Great hospitality and outstanding housekeeping you'll feel right at home. With easy access to the both interstates your right in the heart of Dallas/Ft.worth you have shopping and restaurants all around with so many options at every turn you can't go wrong Two thumbs up to the office and staff keep up the good work.
Response from Property: Hi 206mathewr, Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed excellent customer service and felt right at home during your stay at our hotel. Providing outstanding hospitality and maintaining high standards of housekeeping are top priorities for us, and we're delighted that we succeeded in making your stay comfortable and enjoyable. We're glad to hear that our convenient location in the heart of Dallas/Ft. Worth provided you with easy access to both interstates and a plethora of shopping and dining options. It's wonderful to know that you found everything you needed right at your fingertips! We'll be sure to pass along your kind words to our office staff and housekeeping team. Feedback like yours motivates us to continue providing exceptional service to all our guests. Thank you again for choosing our hotel, and we look forward to welcoming you back for another fantastic stay in the future!
Guest User
Stayed in Aug 2023
Other
1.0/5
Posted on Aug 16, 2023
Roaches in bed and all over floor. Shower handle broke off soon as I turned on water. Did not stay even at cost of Losing the money spent. Booked through super.com would not refund money. Never using that site again or this motel.
Response from Property: Dear renew869, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for the condition of your room, shower handle and these maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. We have raised this concern to our maintenance manager for immediate action. Fortunately, the pest control experts that we employed to complete the thorough inspection following your complaint discovered no evidence of roaches in any of our rooms. However, each room were still treated with a pest heater for precaution. I apologize that your recent stay was not a good one but we hope you'll return someday to see how we're improving.
C N
Stayed in Nov 2023
Solo travelers
2.0/5
Posted on Nov 19, 2023
I didn’t have high expectations as it is a Motel 6 near the highway. I just needed a place to sleep and shower while visiting my family. Forget non-smoking rooms. Smells like cigarettes everywhere. My room, the hallways, lobby…literally everywhere on the property. Towels were dirty. Shower seem to not be cleaned in a while. I ended up showering at my family’s home. Walls are gross. Surprisingly, the bed was comfortable.
Response from Property: Hi cbV8886GZ, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking areas, it does occasionally happen and we hope you’ll accept our sincerest apologies for the smell of smoke that you experienced. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
Patrick M
Stayed in Nov 2023
Family
5.0/5
Outstanding
Posted on Nov 17, 2023
Best place and good staff.They are renovating .place looks new and clean. Very quiet and peaceful. Will definitely come back whenever in town. What a burger and six flags and at&t stadium very close by. Will definitely come back
Response from Property: Hi I7951DFpatrickm, Your five-star review means a lot to us! Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping, and our friendly and great staff. It is great to hear that you enjoyed your stay, and we are looking forward to your next visit to the area!
Brian M
Stayed in Aug 2023
Solo travelers
1.0/5
Posted on Aug 26, 2023
I checked into this property and immediately was overwhelmed with the foul stink of cigarette smoke. The room smelled like it had been used as a smoking lounge in an international airport. I also made note of not one or two dead roaches, but almost a full dozen, 10 to be exact. They were in the middle of the floor, next to the bed, in front of the toilet, in the shower. Roaches and crickets littered the floor of the room. Beside the toilet was a bright blue wad of used chewing gum and stuffed into the peep hole of the door was a wad of toilet paper. The bedding, towel rack, table, night stands, and even shower curtain had all been burned by cigarettes. The phone was not even saved from abuse as almost every button had been removed from its key pad. I requested house keeping come and clean my room the following morning, as I was exhausted when I arrived, and housekeeping did come. They swept the bugs and gum into the corners, no doubt accidently removing a few, and seemed to spray or mop some sorta of lemon scent to mask the smoke smell for an hour or so and removed the toilet paper from the peep hole. However, having seen the state of the room at check in, and then again after requesting it be cleaned and seeing again what this locations definition of clean is, I resigned to my fate knowing that as a single male traveller I really only needed a place to lay my head at night. Had I had a companion on this trip I would have simply cancelled my reservation or found other accommodations, as even the towels felt dirty to use. I will end with this, I took an uber the first morning I was there and when the driver picked me up, the first words from his mouth were " I thought they had condemned and torn this place down." They should and should have.
Response from Property: Dear brianmQ174RV, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We also appreciate your time in pointing out the facilities in most need of attention as we work towards updating and improving upon our accommodations. We are so sorry that you smelled smoke in your room. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking rooms, it does occasionally happen and we hope you’ll accept our sincerest apologies for the smell of smoke that you experienced. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience.
Guest User
Stayed in Jul 2023
Other
1.0/5
Posted on Jul 1, 2023
Service sucks, room s.ells like weed,infested with roaches, we had 2 rooms and one room has an ac that you can not turn down to cool off, the other room has a TV that was probably dropped and put right back on wall because we were unable to watch tv.
Response from Property: Dear 59savannahg, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We want to apologize for the unpleasant smell, condition of your room, and the amenities and maintenance issues and to assure you that this inconvenience has been addressed. Fortunately, the pest control experts that we employed to complete the thorough inspection following your complaint discovered no evidence of roaches in any of our rooms. However, each room was still treated with a pest heater for precaution. I hope you will find your expectations to be far surpassed during your next visit.
Guest User
Stayed in May 2023
Other
5.0/5
Outstanding
Posted on May 11, 2023
I would recommend this place to anyone the staff is really nice and they have the best coffee in the morning the cleaning lady always smiling and in a good mood and the front staff always with a smile too
Response from Property: Hi ambercH6205YT, Thank you for choosing Motel 6 Grand Prairie - Interstate 30 for your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our accommodations and the service provided by our staff. We're happy to know that the coffee added to the enjoyment of your stay. Thank you for your recommendation and we look forward to welcoming you back soon!