Booked at the Mercure Hotel for a trade fair visit. 2 nights in a double room with free breakfast for just under 150 euros was a very good price!
We arrived from Austria on Friday around noon. There were parking spaces just around the corner. The lady at reception and her trainee tried very hard, but despite the booking confirmation including the correct number, it took a good 10 minutes before we got our room cards. Top (3rd) floor, second to last room. No problem, we want to do 6000 steps a day!
On the ground floor there is a bistro machine, cosmetics, souvenirs, information displays, etc.
There are 2 elevators - only 1 runs. No idea why. The question becomes relevant when you wait 10 minutes to go to the 3rd floor.
It was very cold in the hallway. That's the case everywhere at the moment and is probably due to the idea of saving energy, but it is very unpleasant. Nice room, with a cupboard including coat hooks (not every hotel has one anymore!), safe (now rare), a shower with glass partition, hair dryer, magnifying mirror, cosmetic tissues, soap, shower gel and shampoo dispensers. The bathroom was so small that you couldn't open the door when you were sitting on the toilet, but do you want to??
Desk, TV chair, flat screen TV, window that opens, a comfortable bed (not very wide) with good bedding. Kettle with coffee and tea utensils.
Everything clean, but not completely clean. Dust bunnies behind the chair on the lamp base (seen by chance because I had dropped something).
Very quiet, unless the other guests are trampling down the hallway shouting loudly.
We left again in the evening and didn't get back until after midnight, but still found a parking space easily.
Slept very well!
Breakfast: Very nice area, tables neatly laid out, coffee machine for different types, different types of tea, juices, water, cold long-life milk, large glasses and cups available!, rolls, wholemeal rolls, croissants, sweet pastries, raisin bread, pretzels; jams, honey and Nutella; butter and cream cheese; cereals, sausage, cheese, white sausages, sausages, scrambled eggs, bacon, 7 min. eggs, pancakes, vegetables, yoghurts, fruit, fruit salad.
My husband drinks cocoa for breakfast. It is always a problem in hotels to just get warm milk. The milk from the machine doesn't taste good. When we asked if we could get warm milk, we were told that the machine was broken - the stove? He then drank cold milk, but was not happy.
Salt and pepper mills on the tables, as well as sugar and sweetener.
Empty bottles were disposed of very promptly. Unfortunately there is nothing for the rubbish on the tables.
On Saturday it was really OK. The quality is so-so. The sliced cheese tasted chemical. The ham was cut about 3mm thick. Personally, I don't need salami for breakfast. The water tasted treated, but we come from the foot of the Schneeberg in Austria and the water here tastes fresh and natural - we are spoiled!
The Nutella was full of little white balls. I've had that in a glass before, it's probably secreted fat. It tasted totally OK, but it has no place on a buffet. You can use it for Nutella pancakes, or for the staff.
The fruit selection was very nice, apples, bananas, sliced kiwis and passion fruit, orange slices, canned mandarins, fruit salad with apples and melons.
On Sunday, it was different:
You could have broken slices with the pretzel rolls. Some of the pancakes were ”crispy”, but the bacon was sloppy. The scrambled eggs were brought later, but were totally slimy. Unfortunately, there were no pretzels with the white sausages. Everything can run out, but in times like these, when you can have everything frozen, that's not necessary.
What can children and my husband drink? Unfortunately, not warm cocoa made with milk! It's a shame - that and the loss of quality on Sunday.
Very Good
11 Reviews