Moss Grove Organic

Booked last minute for work and from the get go was amazed at the level of customer service. Kylie and her team are fantastic. The room was immaculate and had everything you would want from a stay. The organic breakfast was outstanding with such a vast range of produce available. Will definitely be returning hopefully for leasure not work. Once again thank you Kylie..5 stars

Amazing place to visit and enjoy some time together with my love

Our 2 night stay in room 5 was very comfortable. The room had a huge comfortable bed & was spotlessly clean throughout. Bathroom had organic soaps & toiletries, a lovely spa bath. The room had a small balcony which was lovely for early morning coffee. The B&B is not manned throughout the evening but is secure. Breakfast is a real treat with a vast array of organic & gluten free cereals, seeds, gluten free bread as well as freshly cooked scrambled egg, mushrooms, Cumberland sausage, tomatoes Etc, cheeses & the list goes on. You can have it in the breakfast room which is nice & cosy with fresh coffee & many herbal tea choice or take it back to your room. Grasmere in the evening is quiet but there is a few restaurants within walking distance & a nice pub 2 mins walk away were you can get an evening meal. There are many lovely little cafes nearby were you can get a nice lunch. We really loved the organic theme which is why we booked it & the hosts were friendly so all in all we will definitely book again.

We stayed in room 11 and were really pleased with the room. It was spacious with a comfortable bed. The place was spotless throughout and had a laid back feel, which we liked. The bathroom was luxurious with a shower and a separate spa bath. Again spotless however the glass door to the bathroom wasn’t ideal, leaving us with no privacy. The location is stunning and central to the village and handy for the shops and cafes etc and we could come and go as we pleased. On arrival we were greeted by whom I can only assume is the manager, slightly eccentric but a nice man. Check in was a bit rushed but we were fine with that. The only negatives really was that it would have been nice to have an iron in the room. I did ask for one but it never arrived. I realise it’s not a hotel but not everyone who stays are hikers. The spiral stairs to the top floor, where we were are way too steep. We are in our 50s and we struggled. There were elderly people in rooms next to us so I don’t know how they managed. They could do with a lift if it were possible. Parking isn’t great. Breakfast was a bit awkward, we are both vegan and we went elsewhere the first morning but we were told that if we got to the kitchen at 9.40 the next morning , there would be vegan sausages waiting for us. We got there on time only to discover we had been forgotten about. The manager did his best but we had to wait and it was a bit uncomfortable and ended up with 2 sausages and some beans. No vegan butter etc. A bit of extra thought would go a long way. We were booked to stay for 2 nights and asked if we could stay a third but unfortunately they couldn’t accommodate us and we booked in to the Wordsworth Hotel next door. What a mistake that was, not a patch on the Moss Grove. We would have crawled back on our knees if they could have taken us back! Regardless of everything, it was a lovely place, with a relaxed and friendly vibe,clean, spacious and we would love to go there again one day.

Positives are the location, free parking and size of the rooms. However, bed was ridiculously high - I am 6’ 2’’ and struggled to get on & off. Room clean but needs a kick of paint here and there. Breakfast had a good choice but scrambled eggs were made in a microwave and many items needed to be replenished and took a while to do so. Finally, I booked for the organic credentials but apart from a few items at breakfast not really an eco theme throughout the hotel - for example, febreeze in communal toilet rather than an eco cleaner and loo rolls not from recycled paper. Overall average and a bit overpriced at £198 per room per night.

The location is excellent in the centre of Grasmere. We were greeted by an eccentric older gentlemen who seemed in a rush. Scribbled down some details, took our payment balance, gave us our room key and that was that. Not even shown to our room. Even had to ask what floor it was on. Bed was stupidly high off the floor, there’s also a step just inside the door that was easy to fall down, no lock on the glass door to the bath room that didn’t fit either. And no blackout curtain, so all the light came in around the wooden blind early morning. The breakfast is one of the most disappointing we have ever come across, so much so that we paid to have breakfast in a local restaurant on day 2. We’ll be back to Grasmere for definite but it want be at the Moss Organic.