Guest User
June 14, 2024
Had to wait at reception to book in as only one member of staff who was over in Spa, Once taken to room it was down in cellar and seemed like trades mans stairs. Room smelt damp and musty, was also very dark (Rm 33) Went to reception to complain , ask to change room had to wait again as no one there. There a old tall man in lounge reading paper who did look up but said nothing, Room got changed after I went looking for staff. ( I subsequently found out that the old man was the owner, Why did he not help me) Breakfast was good. Would say hotel need a complete refurb and update, i would say nothing been done in over 30 years. I would not stay here again