Crowne Plaza Greater Noida, an IHG Hotel

Crowne Plaza Greater Noida, an IHG Hotel Reviews

Crowne Plaza Greater Noida, an IHG Hotel

Chowk Institutional Green, Surajpur, Greater Noida, IndiaView Hotel Details
Crowne Plaza Greater Noida, an IHG Hotel
Crowne Plaza Greater Noida, an IHG HotelCrowne Plaza Greater Noida, an IHG HotelCrowne Plaza Greater Noida, an IHG Hotel
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Crowne Plaza Greater Noida, an IHG Hotel Guest Reviews

4.2/5
Very Good
65 review
Verified reviews
Location4.0
Amenities4.3
Service4.2
Cleanliness4.3
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All Reviews(65)
Positive reviews(61)
Negative reviews(4)
Vivek
Standard King Room with Walk in Shower
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Dec 29, 2023
Stay was good, staff are good and friendly. Breakfast was awesome...
Smokey7
Standard King Room with Walk in Shower
Stayed in Jan 2024
Couples
2 review
3.7/5
Posted on Apr 7, 2024
A great and comfortable stay.
KB1
Standard Twin Room with Walk in Shower
Stayed in Jan 2023
Solo travelers
14 review
3.5/5
Posted on Feb 10, 2023
A bit far from the airport. Stay was comfortable. Not many nearby places to visit
Tejvir Singh
Deluxe King Room
Stayed in Dec 2021
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 23, 2021
Good hotel with supportive staff. The cleanliness and covid protocols are followed seriously.
Guest User
Stayed in Jul 2024
Other
0 review
5.0/5
Outstanding
Posted on Jul 4, 2024
I randomly visited this property on 22nd June for Lunch with my Wife and a friend as I was exploring it for an upcoming function planned. Good hospitality one as per my personal experience. I am giving one extra rating because the property is well managed even being in the industrial area. I noticed corporate conference running that day, appeared to be well managed. Food, and other services are good. Staff is polite and humble. In-fact I got a 1+1 offer on the buffet in-spite being a weekend. Now I look forward to pursuing this property as one of the short listed one to host my personal event here .
Ambresh P
Stayed in Jun 2024
Other
1.0/5
Posted on Jun 24, 2024
The Hotel is nice, but the service and the food in the hotel is worse than a Dhaba. The hotel cannot seem to take an order. They were always making mistakes with the order. On one occasion it took the chef 2 hours and four calls to realise that a certain item was not available. To add to this, the in room dining manager was full of excuses. Very disappointed with this hotel, certainly does not warrant the Crowne Plaza name.
GlobalTravellerIndia
Stayed in Jun 2024
Family
1.0/5
Posted on Jun 22, 2024
The management of this hotel, specially their Operations Manager and Front Office Manager are shrewd and cunning. This was by far the worst hotel stay of our lifetime. We have no hesitation in recommending that this hotel be avoided, if possible. Regret having chosen this as the destination for our vacation that took so much effort to plan but was completely spoilt by the hotel management.
Explorer57242940105
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 21, 2024
This is my fifth long stay in Crowne Plaza Greater Noida , excellent management under the directions and the stewardship of Mr Sharad Upadhya , all the staff notwithstanding isolated cases , have been very helpful and warm during the stay , a special mention of Sandeep from the bell desk and from Reception we have Neha , Harshveer , Prakhar , Neha and Pratima always there for any assistance that is needed. from the restaurant the service we have Simran , Daisy , Aida & Monu . the kichen Chef ANIL BHUPENDRA BIRENDER go extra mile to take care of the special dietary restrictions, over all the Property is nice . There are isolated cases of individuals not in line with the rest of the brand culture but I suppose they will adapt soon .
Response from Property: Dear guest, It was a true pleasure to host you at Crowne Plaza Greater Noida. We are thrilled to know your experience was at par with your expectations. It truly makes our day and motivates us to be better every time. We do hope to serve you again. Warm regards, Sharad K Upadhyay General Manager
Passport34213605489
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 29, 2024
Every staff are very nice and food quality is very good The staff at corner are all very nice including Miss prabjot and Mr Arvind. Recommend to book this hotel again The room is very tidy and clean. The breakfast choice is good. And the coffee is nice.
Response from Property: Dear Guest, Thank you for your valuable feedback and for patronizing Crowne Plaza Greater Noida for your recent visit. We’re ecstatic that you had a wonderful experience with us. Your positive comments about our services and hospitality will undoubtedly motivate all of us to continue providing exceptional services to our guests. We look forward to your gracious visits in the future. Warm Regards Sharad K Upadhyay General Manager
Vacation61034270682
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 8, 2024
The entire experience of staying at Hotel Crowne Plaza Greater Noida was excellent and the entire staff was very courteous and a special mention for Tattva Wellness Spa and the staff comprising of Mr Paras and Ms Shaimishtha, who were extremely prompt and efficient and the therapist Khumplia was very good in her massage.
Response from Property: Dear Guest, Thank you for your valuable feedback and for patronizing Crowne Plaza Greater Noida for your recent visit. We’re ecstatic that you had a wonderful experience with us. Your positive comments about our services and hospitality will undoubtedly motivate all of us to continue providing exceptional services to our guests. We look forward to your gracious visits in the future. Warm Regards Sharad K Upadhyay General Manager
Ansh M
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 8, 2024
Great hotel. Lovely staff and the spa was wonderful! Had a great time. The rooms were clean and rge restaurant selection was impeccable. The breakfast buffet selection was great, especially their Korean and dosa counter. The spa experience was very relaxing.
Response from Property: Dear Guest, Thank you for your valuable feedback and for patronizing Crowne Plaza Greater Noida for your recent visit. We’re ecstatic that you had a wonderful experience with us. Your positive comments about our services and hospitality will undoubtedly motivate all of us to continue providing exceptional services to our guests. We look forward to your gracious visits in the future. Warm Regards Sharad K Upadhyay General Manager
E3068RIantonr
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 7, 2024
Amazing hotel with a wide selection of amenities and very helpful and friendly staff. During our stay my wife and I went to the spa at the hotel and got massages - really well performed massages. The front desk staff at the spa were excellent and made us feel very welcome and organized everything stress free for us.
Response from Property: Dear Guest, Thank you for your valuable feedback and for patronizing Crowne Plaza Greater Noida for your recent visit. We’re ecstatic that you had a wonderful experience with us. Your positive comments about our services and hospitality will undoubtedly motivate all of us to continue providing exceptional services to our guests. We look forward to your gracious visits in the future. Warm Regards Sharad K Upadhyay General Manager
621stefanod
Stayed in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 5, 2024
During my second visit in India I had a Very nice experience in SPA , relaxing massage , everything was perfect also the atmosphere and music, I really recommend that SPA and I will try another kind of massage next time that I will come back to the Crown Plaza
Response from Property: Dear Guest, Thank you for your valuable feedback and for patronizing Crowne Plaza Greater Noida for your recent visit. We’re ecstatic that you had a wonderful experience with us. Your positive comments about our services and hospitality will undoubtedly motivate all of us to continue providing exceptional services to our guests. We look forward to your gracious visits in the future. Warm Regards Sharad K Upadhyay General Manager
TSharma1986
Stayed in May 2024
Solo travelers
5.0/5
Outstanding
Posted on May 5, 2024
I went to hotel for spa and I found vritti by tattva overtheir. As I opted for Deep Tissue Massage for 90 Minutes to rejuvenate ,stressed out myself and it goes very well. Ambience is good, staff is very professional and polite. Keep up the good work Tattva Spa and Team . Highly recommended.....must visit once
Response from Property: Dear Guest, Thank you for your valuable feedback and for patronizing Crowne Plaza Greater Noida for your recent visit. We’re ecstatic that you had a wonderful experience with us. Your positive comments about our services and hospitality will undoubtedly motivate all of us to continue providing exceptional services to our guests. We look forward to your gracious visits in the future. Warm Regards Sharad K Upadhyay General Manager
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 4, 2024
Excellent service and hospitality. Offer welcome and after spa drink as well. You can choose among different types of oils for massage. There is beauty elixirs packages as well. Staff is very helpful in guiding through the services. Must try