Jerry W
August 8, 2024
Our daughter and family had to evacuate their place because of the Alexander Mountain Fire and needed a place to stay indefinitely. We were trying to help them find a place because places near their home were booking up fast. We called the front desk and Daniel answered the phone. He mentioned just having a conversation with the manager about fire evacuees possibly needing rooms. Daniel was very understanding, helpful, and accommodating. He truly cares. A true gem in the hospitality business. We called back a couple times to keep extending their stay. Everyone that answered the phone was helpful and took the time to fully explain things and explore options. Our daughter and family so appreciated the staff. Having a kitchen allowed them to save money by eating in which helped since they were not able to work as much because of the fire. Thank you!