Latest Hotels Reviews for Greenville

SpringHill Suites Greenville Downtown
4.6/596 Reviews
We stayed here over the July 4th weekend. The hotel is in a great location and within walking distance to most downtown Greenville attractions. It is also co-located with a Residence Inn and was very busy, though the bustle generally didn't affect the service. When we arrived (after the scheduled check-in time of 4pm) our room wasn't ready, but the front desk (a Mr. Randolph) handled the delay professionally and refunded our parking due to the inconvenience. Once we checked in, the room was huge and very well appointed. The only downside to the stay involved the evening valet parking attendant who took 20-30 minutes to get our car despite there only being 2-3 retrieving cars and no guests checking in at the time. (In contrast the morning valet attendant was very quick, less than 5 minutes both times.) Although we didn't say anything, we heard from other guests that they had complained to the hotel management about the valet, and evidently the criticism had come back to him since he was surly when he brought our car and even surlier when we returned it late that evening. Apparently, he also decided to exact some petty revenge (or was absurdly careless) against us (and maybe against other guests who had complained) because the next morning, our bottle of hand sanitizer had mysteriously spilled all over the door console despite having the cap screwed on tightly the night before. Because the valet attendants are contractors rather than employees, there is little the hotel can do about them, but future guests should be forewarned. Otherwise, the hotel itself is great, and we will make this our go-to hotel for future trips to Greenville.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.