Holiday Inn Express & Suites Greenville Airport

I was recently on tour in the southeast part of the US we had a show in Greenville and we decided to stay at this hotel The front desk receptionist her name was Amber Chambers was very helpful checking us in giving us Direction around the hotel to find areas to go had the housekeepers make sure our rooms was tight and we had a overall safe and comfortable stay She’s the best

A lot of HIs seem to be getting 'long in the tooth', this one was an exception. Clean room and bathroom with a large walk-in shower. Pillow-top bed was comfortable. Breakfast was the usual HI stuff. Could not connect with wifi on my phone, but I didn't call the front desk as I had fast 5G service from my carrier and didn't need more.

Seventeen of us stayed for 7 nights while on a golf trip. Rooms were clean, quiet and Morella took good care of us at breakfast. Rooms are spacious and I liked the walk in shower. I have no complaints other than they could not get us all rooms in the same area. I was at the one end and some were on the other and some were on the second floor. I thought I made the reservations plenty early.

Everything well done. Little things and big. Clean, spacious well-designed rooms. Special thanks to the amazing manager, L.P., who saved our vacation by giving us a desperately needed jump to a drained car battery. He couldn’t have been any kinder. We will stay here again!

The property looks a bit dated but it’s clean and the staff very friendly. The room was spacious and clean, and the bed very comfortable. On the plus side you get a decent gym and an indoor pool. Breakfast, on the other hand, was very basic, and outside a couple of fruit options and low fat yogurt, it lacked healthy options. Was also surprised to see that the hotel still uses disposable plastic utensils and styrofoam plates and does not have any recycling whatsoever.

Where to begin.. I came back to the hotel around 11pm on the 2nd night of a 2 night stay and went upstairs to the 3rd floor. The entire 3rd floor stank of pot, badly. It was coming into my room and I had to shove towels under the door to limit the smell coming in. The room had not been made up. I called the front desk and the employee lied to me and said it was due to covid and had to be requested. I told him that was BS and that that policy had ended. He insisted, but I confirmed with the hotel manager the next morning that he was, in fact, lying, and the room should have been made up but the housekeepers left early. Also, there was not any signage anywhere downstairs that said one had to request housekeeping and the app/website lists daily housekeeping as an amenity. I requested that the front desk employee bring up towels since all the ones in the room were wet or being used to block out the strong ********* smell. When the employee arrived at the door he was so HIGH ON ***** he couldn't even keep his eyes open and was swaying. He stank like pot even worse then the 3rd floor. I called the IHG concierge line to complain that they had someone on ***** running the hotel for the night and was told they would have to have someone call me back in 24 hours because they had NO WAY TO REACH MANAGEMENT AFTER HOURS, even when someone is high on ***** at work. The phone call from management I was promised in 24 hours never came and it's now 3 days later. I will be calling back tomorrow. In the morning at checkout I spoke to someone who assured me it would be addressed, but I have yet to get a callback. He also promised 10,000 IHG points for the inconvenience, which have yet to show up. I was also refused a bill a checkout. I requested one and was told that it would be provided online. I checked online and it says I have to get it from the front desk and lists their phone number.

I went back to check my receipt to make sure this was the same HIE after reading the negative reviews. I'm not sure what's going on, but I thought this was a good option. The property is near the 85 exit but not right at the exit so it's in a quieter area. I didn't notice any traffic noise but we may have bene on the side that doesn't face the highway. Our room was clean and updated. It was actually pretty good for a HIE brand hotel. The A/C worked well and there is ample easy parking. We took the shuttle to the airport - which is actually an Uber (hotel pays) but that may have been because we left really early. You can pay a small fee and leave your car there. Overall, I thought this was a good option and I would return.

The hotel is dated but clean. It’s close to the interstate so it’s fairly noisy with the tractor trailer traffic. Our bathroom fan sounds like a plane is landing in the bathroom, the alarm clock doesn’t show numbers and the safe was locked when we tried to use it on the way to dinner. Definitely room for improvement but the staff was friendly and offered to give us another room